MedExpress Online Pharmacy Reviews

Name: MedExpress Online Pharmacy
Address: 55 St John Street, London
Rating: 4.80

4.8 Rating 4,755 Reviews

96 %

of reviewers recommend MedExpress Online Pharmacy

4.8

Based on 4,755 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About MedExpress Online Pharmacy:

MedExpress is an online doctor & pharmacy service based in the UK. We offer prescription medication through our fast and simple online consultation. All our doctors are based in the UK and a registered with the GMC. The medication is dispensed through our regulated pharmacy based in London.

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Location:

55 St John Street
London
EC1M 4AN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got this texted to me: DAVID WALKER 63a01557 Test date: 2020-12-17 COVID-19 Antibody Negative Negative. Funny thing is they did not receive my test kit that was tracked by Royal Mail till 2020-12-18. So they did not test my blood, just took the £52.90!!!!!!!!! Terrible Online Company”

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“Payed for express delivery ., not turned up!”

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“Medication not delivered even after assurances of special delivery being used. Now unable to get any answer from them by phone. The money for the medication has been taken from my account!”

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“Delivery was never received and customer service have ignored my emails ever since. Have been robbed of over £70 and now seeking legal advice against this company.”

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“Sent me the wrong formulation. The error was not their fault, because it is due to a labeling problem with the manufacturer Glenmark: they incorrectly label one formulation of rizatriptan as different formulation. What is MedExpress's fault is that I emailed them about this and they just ignored my email. You would think that a pharmacy would be concerned about an email reporting that they have sent the wrong medicine to a customer. But MedExpress can't even be bothered to reply to the email, let alone try to fix the problem. The company doesn't deserve patients' trust.”

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MedExpress Online Pharmacy is rated 4.8 based on 4,755 reviews