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ME+EM Reviews

4.5 Rating 654 Reviews

87 %

of reviewers recommend ME+EM

Company Reviews

4.5

Based on 654 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Wonderful clothes, beautifully made, that last. Just perfect. And I love the Harper service, a working woman's dream way of shopping... Sadly the aftercare from customer service wasn't what it should have been when I had a faulty garment, however the matter was rectified by the brilliant store staff so my review remains 5*”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and your experience we Harper Concierge, we look forward to you shopping with us again! I am however, disappointed to hear that you were dissatisfied with your services regarding your faulty item, this is not how we want our customers to feel, and apologise for any inconvenience this has caused you. Please get in touch with us directly if you have any further queries or concerns. Kind Regards, ME+EM Customer Care

“Beautifully made dress, fantastic print and fabric and so individual. Ordered a choice of clothes, the ones I returned were refunded promptly. Very easy to return them.”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer

“I’m wearing the Merino Cashmere Contrast Panel A-Line Skirt as I type this review. The quality is fantastic, the design is beautiful and the craftsmanship top notch.”

Dear Jennifer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we will be passing this feedback to our design team and look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“I LOVE LOVE LOVE Me + Em. I just read a review that said the quality was not good. It is expensive but I find the clothes to be exquisite! I have kept some and returned some with no problem. I have actually returned a great deal because I want to lose a few pounds before wearing these clothes. When I am done with this diet - I am going to be in these dresses and shirts every day. LOVE THE CLOTHES and the customer service!!”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries in regards to fit or styling or likewise, if you have any concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“The quality of your clothing is unparalleled. I'll have this gorgeous dress and blouse for many years to come.”

Dear Etta, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Gorgeous, innovative designs that are well made and make me feel special when I wear them”

Dear Susan, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“The quality for the price is awesome. I have loads of clothes, but my me+em selections have ended up being my wardrobe workhorses!”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Really like the style/ great designs, excellent quality, and fit is perfect for me.”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“I loved my shopping experience. I was concerned about sizing. I was in London but the store I tried to visit was not open..it was 11am and web search said it should be open. There were people inside but the door was locked. Anyway. I decided to take chance on ordering from website. Your sizing recommendations were correct on website. I am very happy with my purchases”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces with your recent purchases, and the services we provide on our website, we look forward to you shopping with us again! If you have any queries or concerns in regards to sizing, fit, or fabric content, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Super service! Very hight quality products, very happy with my new ME&EM coat!”

Dear Oksana, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“I shop at the Westbourne Grove Me+Em because the staff are lovely and friendly and incredibly helpful. The clothes are amazing quality and timeless. My favourite, recent purchase is the red silk maxi - love the length, flattering style and the fact that it has pockets. Can’t wait for an occasion to wear it and surprise my husband too!”

Dear Sara, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces and enjoying your experiences in our Westbourne Grove store, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Love the designs..elegant! Deliver is prefect Returns are prefect. Love this place.”

Dear Sara, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“The attention given to every detail of ME&EM clothing is unique - the cut, stitching, fabric, prints, textures, and exceptional quality are all what keep me coming back every season.”

Thank you for taking the time to leave your lovely feedback with us. We are pleased to hear that you are enjoying our collections and that you find the quality, fit and fabrics of high standards. We look forward to you shopping with us for the future! If you ever need any assistance with an order please feel free to contact us via phone at 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“All the clothing is lovely, wish I could buy them all.”

Dear Stephanie, Thank you for taking the time to leave your lovely feedback with us. We are pleased to hear you love our clothing and we are thrilled to know you wish to buy the whole collection! If you ever need any assistance with an order please feel free to contact us via phone at 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Lovely pieces. Always good quality. Modern classics.”

Dear Beverly, Thank you for taking the time to leave your feedback with us. We are pleased to hear you like the quality of our products and our timeless design. We look forward to you shopping with us again! If you ever need any assistance with an order please feel free to contact us via phone at 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Wonderful choice and fantastic quality. These pieces can be worn anywhere and I often do! Easy returns and quick refunds if something isn’t quite right.”

Dear Laura, Thank you for your wonderful feedback. We are so happy to hear you love the variation of garments that we offer and have had a positive online shipping experience with us. We look forward to you shopping with us again! If you ever need any assistance with an order please feel free to contact us via phone at 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“These are the wardrobe pieces i wear again and again. Beautiful designs, exceptional quality and a great company to work with.”

Dear A, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Great quality of items. Feels great to wear them. Quick delivery. Easy to return unwanted items”

Dear Ekaterina, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Lots of good choices. Fair return policy. Quality.”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Great quality and cut.”

Dear Amy, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

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ME+EM is rated 4.5 based on 654 reviews