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McNeela Music Reviews

4.9 Rating 2,054 Reviews
97 %
of reviewers recommend McNeela Music
4.9
Based on 2,054 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read McNeela Music Reviews
Visit Website

Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle,
Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

McNeela Music 5 star review on 9th March 2026
Belle S
McNeela Music 5 star review on 18th February 2026
Craig T
McNeela Music 5 star review on 27th January 2026
Isobel I
McNeela Music 5 star review on 15th December 2025
Richard P
McNeela Music 5 star review on 14th December 2025
David C
McNeela Music 5 star review on 25th October 2025
John D
McNeela Music 5 star review on 24th October 2025
Detlef T
77
Anonymous
Anonymous  // 01/01/2019
Bought a Phoenix concertina, excellent instrument, my others just don't get played anymore. Lovely sound and so nice to play with the delrin buttons. Im at intermediate levrl and cant see that I will ever want a different box. Was delivered to Portugal very quickly.
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Posted 2 years ago
Friendly, effecient and prompt ! Thank you
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Posted 2 years ago
I loved the opportunity to put together my own bodhran with McNeela's kit of quality parts and great instructions. I also appreciate the thoughtful and informative occasional emails from the shop. There is so much information, thoughtfully written. You clearly care about music and go to great lengths to encourage and support prospective learners with your newsletter emails and great videos of demonstration and instruction. In the end, I commissioned a drum direct from a wonderful Irish maker, but I wouldn't have known where to start with it or felt such a kinship with the instrument if I hadn't started with your DIY bodhran kit, and I continue to appreciate the continued correspondence around Irish trad music and instruments. You're clearly in it for the love of music and not just the business. As a lifelong musician and teacher, I thank you for your exceptional give-a-damn. It can feel hard to find these days.
McNeela Music 5 star review on 17th July 2023
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Posted 2 years ago
Very prompt delivery of an excellent quality product. Daithí
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Posted 2 years ago
I live in the US. In April 2023 I ordered and received a new English Sparrow concertina from McNeela. One of the keys sometimes stuck, and I didn't feel comfortable operating on it myself. Ana in Customer Service gave me instructions for mailing it back to McNeela for free repair and also reimbursed me for the cost of mailing. She kept me informed of when it arrived and when repairs were completed and it was shipped back. The entire process was smooth and took 2 weeks. My concertina is as good as new - better actually! I'm very impressed with the service I received from McNeela. I also love my Sparrow concertina! It's wonderful when a seller stands behind their products, and McNeela does.
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Posted 2 years ago
Quick and eaay shopping for concertina cases even across the Atlantic!
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Posted 2 years ago
In a word - outstanding.
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Posted 2 years ago
Service was excellent and the book was just what I was looking for. My only complaint is that the shipping was expensive! Tapadh leat ~~~ Sara Dunbar
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Posted 2 years ago
Excellent service and product. Would highly recommend.
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Posted 2 years ago
Purchased a low A whistle from McNeela music , it arrived quicker than scheduled. The whistle had a very small imperfection on the mouthpiece and l was immediately offered a replacement or a very generous discount. The service from McNeela music was excellent that's why lm giving five stars .
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Posted 2 years ago
Drum came in great shape and came earlier than predicted.
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Posted 2 years ago
I bought my first flute, i love it, I'm not very good, yet. Mc Neela music have been very helpful and encouraging, l chose the perfect place to buy my first flute, thank you.
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Posted 2 years ago
I am very pleased with the purchase
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Posted 2 years ago
Excellent quality instrument and excellent follow up customer service. Would highly recommend
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Posted 2 years ago
Excellent service and delivery
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Posted 2 years ago
Excellent service.
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Posted 2 years ago
A great company, with wonderful products, especially for a curious beginner! Fantastic people and top-notch customer service too! Cheers!
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Posted 2 years ago
Efficient and reliable!
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Posted 2 years ago
I purchased a "Wild" tinwhistle a couple of months ago, and I can honestly say it's one of the best instruments I own. It has a beautiful tone, and the high octave is clear with no screechy notes. The rolls are crisp and clear and I love the black matt finish. I will definitely recommend it to others.
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Posted 2 years ago
Excellent service - Conor was really helpful . Really happy with C#D box. Live in the Isle of Skye and really surprised how reasonable delivery charge was. Moran Taing William
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Posted 2 years ago
McNeela Music is rated 4.9 based on 2,054 reviews