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McNeela Music Reviews

4.9 Rating 2,054 Reviews
97 %
of reviewers recommend McNeela Music
4.9
Based on 2,054 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read McNeela Music Reviews
Visit Website

Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle,
Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

McNeela Music 5 star review on 9th March 2026
Belle S
McNeela Music 5 star review on 18th February 2026
Craig T
McNeela Music 5 star review on 27th January 2026
Isobel I
McNeela Music 5 star review on 15th December 2025
Richard P
McNeela Music 5 star review on 14th December 2025
David C
McNeela Music 5 star review on 25th October 2025
John D
McNeela Music 5 star review on 24th October 2025
Detlef T
77
Anonymous
Anonymous  // 01/01/2019
Quality instruments. We also had damage in shipping and they were great about it.
Helpful Report
Posted 2 years ago
The item I ordered arrived in a damaged condition, however the customer service team reached out and refunded the purchase promptly. Very satisfied with their responsiveness.
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Posted 2 years ago
Great service great people. Fixed a mistake quickly and generously.
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Posted 2 years ago
So informative and great instruments.
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Posted 2 years ago
Everything I have ordered from McNeela Music has come in a timely manner very well wrapped. I have ordered a baby harp, a concertina. A wooden flute and 5 whistles as well as music and CDs. When I had problems with my flute they gave me advice and an offer to repair it if I sent it back. They helped me in purchasing my first concertina and included 6 months of free lessons. It was very helpful. They have excellent, top-notch instructors.
Helpful Report
Posted 2 years ago
Ana was very helpful when dealing with us for a concertina. The delivery was very fast and Ana was a pleasure to deal with. We would definitely recommend McNeela Music and use again in the future.
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Posted 2 years ago
Alles lief zu meiner vollsten Zufriedenheit
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Posted 2 years ago
Great shop. Excellent service.
Helpful Report
Posted 2 years ago
I ordered a flute in November expecting that it would arrive in 15 days, as estimated on the website. Two months later it still had not arrived. Almost 3 after being sent, the only help I could get was to contact the shipping service. The shipping service told me that McNeela would need to contact them about delivery. The local shipping service attempted to deliver- I was not home and they didn't call or leave at note, so it was sent back to McNeela. I got a refund but this never should have happened in the first place.
Helpful Report
Posted 2 years ago
Great quality whistle. Easy ordering with prompt shipping
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Posted 2 years ago
Beautiful instrument. Thank you.
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Posted 2 years ago
I have two McNeela tin whistles. I love them both. But I have never had a company support like McNeela Music. I get information from them so often about things to do to become a better musician. I was so impressed with an article about what to include in my practice sessions. No other company has sent me information that would be so helpful to me. I will order any future musical instruments from them. I so much appreciate this company. I will support them however I can and say thank you for all the information you send me. Esther
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Posted 2 years ago
As always, McNeela deliveres! Fast shipement, well packaged and pretty fast dellivery. First class instrument! Can't ask for more. 😁👍 Easilly ⭐️⭐️⭐️⭐️⭐️
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Posted 2 years ago
nice sounds!
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Posted 2 years ago
Great people will a lot of experience a good company to deal with
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Posted 2 years ago
Everything about McNeela is first rate, from their products (including shipping) to their customer service. I live in California and the time difference is about 8 hours. If I send them an email during the day, I wake up to a response, without fail. It's just a joy to do business with McNeela.
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Posted 2 years ago
Excellent! Excellent!!
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Posted 2 years ago
I was very pleased with the quality of the product I purchased, and the speed of its delivery to my home in the US. I continue to look to McNeela as a source of information about Celtic music.
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Posted 2 years ago
The stunningly crafted wood flute plays beautiful music. It was sent to the U.S. with no problems. I would purchase it again if I needed another.
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Posted 2 years ago
We purchased a Wren II Concertina as a Christmas gift for our grown daughter. The concertina came quickly to the USA and was packaged nicely. There was no damage. She is enjoying her concertina and using the free lessons that came with it. We haven't had a chance to hear her play since she is married and lives in another town. We hope to hear what she has learned soon!
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Posted 2 years ago
McNeela Music is rated 4.9 based on 2,054 reviews