Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.91

4.9 Rating 768 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

Write Your review

Tell us how Manor House Fireplaces made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Manor House Fireplaces 5 star review on 10th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had our gas fire , a log burner effect with balenced flue, fitted before Christmas , excellent service , plastered and bricked up old fireplace perfectly . Mrs Valerie Smith , coventry”

Helpful Report

Posted 10 years ago

“Very good service 1 item damaged in transit but replaced within 24 hours”

Helpful Report

Posted 10 years ago

“Excellent service and excellent product.”

Helpful Report

Posted 10 years ago

“We were vey pleased with the service and delivery of the fire as we are decorating we have not fitted the fire yet will let you know when we have Regards M Barber”

Helpful Report

Posted 10 years ago

“Very efficient service. Web site 1st class. Delivery made on date stated , really satisfied with all aspects of the Manor House customer care.”

Helpful Report

Posted 10 years ago

“Everything was as described on the web and more. Extremely helpful and lovely to deal with”

Helpful Report

Posted 10 years ago

“Following a couple of reviews at Manor House, we finally decided on the fire and Surround that suited us, this was followed by a site inspection and subsequent fitment. We are delighted with the final outcome, and would like to thank Michael and his staff, + Paul and Craig the fitters for what was an enjoyable experience!!”

Helpful Report

Posted 10 years ago

“Thanks to Michael for great service and advice on which stove was best suited our needs. We are so pleased with our new woodburner. It was wonderful to have a warm lounge over Christmas. Although the stove, a Stovax i40, is small and we were a little doubtful that it would produce much heat. it has more then surpassed our expectations and looks neat and attractive in our small fireplace. Thanks too to Craig for a great, neat job fitting the stove. The introductory pack supplied was useful to get us started and the gloves have been invaluable. I have absolutely no hesitation in recommending Manor House Fireplace for great advice and service.”

Helpful Report

Posted 10 years ago

“Well done Manor House, Electric fire delivered in a few days, well packaged and within the given delivery window. The fire is just as described and was very easy to install. Thankyou to all at Manor House for a great service. J. White.”

Helpful Report

Posted 10 years ago

“Customer Service...... perfection.... thank you. Delivery excellent. Only just installed , love it. Looks fantastic. Is fantastic. Has to be best price, customer service and delivery possible. Thank you Manorhouse ! Graham.”

Helpful Report

Posted 10 years ago

“Very good service, prompt and efficient. The product is also very good!”

Helpful Report

Posted 10 years ago

“Excellent service from beginning to end. Old fashioned courtesy and helpfulness rarely seen these days. Particular thanks to Lesley and Elena....Stars! Mike & Wendy Travis”

Helpful Report

Posted 10 years ago

“The service from Manor house was friendly helpful and informative. Couple this, with very competitive pricing, the overall experience was outstanding. Thank you.”

Helpful Report

Posted 10 years ago

“Excellent service from begining to end Excellent display of fires in the shop the best displays we had seen Excellent online experience as well”

Helpful Report

Posted 10 years ago

“Delighted with service and product. Thank you very much.”

Helpful Report

Posted 10 years ago

“very good polite and helpful could not fault the service”

Helpful Report

Posted 10 years ago

“We had been searching for several weeks for a certain fire. Although Manor House showroom was not local to us, we paid them a visit. Their service and knowledge where excellent and i was genuinely surprised that the price was certainly cheaper than any of our local showrooms. I have rang them several times with questions and they have always been very obliging. Many thanks Manor House i certainly would recommend you to friends and family.”

Helpful Report

Posted 10 years ago

“Geat service nothing was too much trouble and happy to assit with all our questions. We looked at the fire we wanted on the Web but there is nothing like seeing it for real working and knowing you can make a purchase with confidence.”

Helpful Report

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Having bought a gas stove and a wood burner from Manor House over the last year we have been very pleased with the prompt, efficient service, the level of knowledge & advice and the courtesy of all at shop. Will use Manor House again.”

Helpful Report

Posted 10 years ago

Manor House Fireplaces is rated 4.9 based on 768 reviews