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Manor House Fireplaces Reviews

4.9 Rating 768 Reviews
99 %
of reviewers recommend Manor House Fireplaces
4.9
Based on 768 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 10th October 2025
Kennedy
Manor House Fireplaces 5 star review on 19th September 2025
Powell
Manor House Fireplaces 5 star review on 24th May 2025
Hunt
Manor House Fireplaces 5 star review on 23rd May 2025
Anonymous
Manor House Fireplaces 5 star review on 5th April 2025
Connelly
Manor House Fireplaces 5 star review on 11th March 2025
Anonymous
Manor House Fireplaces 5 star review on 19th February 2025
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Anonymous
Anonymous  // 01/01/2019
Ordering on the Internet was so easy. I was kept well informed of how my fire would be delivered and was even asked when would I like it delivered. All in all a pleasant experience.
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Posted 9 years ago
I was very pleased with the coal magic. What a difference. Also the firm e-mailed me to let me know what day it would be delivered and it was. Terrific service.
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Posted 9 years ago
Ordered an wall mounted electric fire for our new conservatory. Manor House were first class at keeping us informed by phone of the whereabouts they were with our order, and the fire was delivered on a day of our choosing.
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Posted 10 years ago
Communication was excellent from the moment they confirmed the order, through to delivery. Very professional. Would highly recommend.
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Posted 10 years ago
Excellent service - we had good communications from the company to arrange a convenient & prompt delivery date. The electric fire was delivered on time, it was well packaged & we were extremely pleased with it. I can definitely recommend this company & would not hesitate to deal with them again. Thank you so much!
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Posted 10 years ago
Excellent service from start to finish. Lady I spoke with on the phone was very helpful with a few questions I had regarding the stove I was interested in. My stove was delivered within days of me placing my order. Very pleased.
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Posted 10 years ago
Excellent service and communication from start to finish. Fire is perfect and sets our newly decorated room off perfectly.
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Posted 10 years ago
Excellent service and the best price for the Gazco Stockton 5 - Electric Stove. Delivered as promised.
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Posted 10 years ago
The speed of response to my initial enquiry was very good and then to follow it up with additional help prior to purchasing was excellent. Once ordered the confirmation was immediate and then only a few days later got a phone call to say it was received and to arrange delivery. Had the fire within a week of placing the order. Very quick, very slick and excellent service Thanks
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Posted 10 years ago
The service from Manor House is 1st Class, from placing the order to delivery, It was quick and trouble free. Delivered on time and a superb product. It has been a pleasure to deal with the company. I will certainly deal with them again and will recommend them to others. Thank you for the service.
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Posted 10 years ago
You were excellent in answering our questions and in delivery
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Posted 10 years ago
I received a call immediately for confirmation of the order and it came when promised, very satisfied.
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Posted 10 years ago
From the minute we walked into the showroom right through to the final installation, the service we received was faultless and would happily recommended Manor House. Mike and his team really do take all the pressure away from what is quite a major purchase. Thank you
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Posted 10 years ago
Ordered online, immediate confirmation. Next day further confirmastion that order being processed and that contact would be made re: delivery, which it was, by phone within 3 days. Fire arrived on time. Beatiufully packaged, perfect!
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Posted 10 years ago
Service was very good and communication was excellent. My stove was in the sale (so I saved money) and it was delivered on time as promised. Stuart Bowman Market Deeping
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Posted 10 years ago
Extremely pleased with our purchase of Jotul MF stove. Fantastic, friendly and prompt service from point of ordering through to delivery and aftercare. Could not be more satisfied and will definitely recommend and use again in future if given the opportunity.
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Posted 10 years ago
Exceptional service , value and customer satisfaction , I would recommend this company 100%
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Posted 10 years ago
I had deep reservations about ordering a stove online but after dealing with Manor House would do it again.Professional, courteous and a pleasure to do business with.Would recommend them to everyone.
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Posted 10 years ago
All our dealings with Manor House were dealt with accurately, speedily and efficiently. A good company to deal with. Keen pricing and excellent delivery service. Thank you
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Posted 10 years ago
Very helpful advice from Lesley on the actual products, she listened to our requirements and was able to point us to the relevant stoves and pointed out their workings and helped us to make an informed decision. Once we had decided on the product, they were extremely efficient and we immediately had dates for a fitter to inspect our premises to ensure it was possible. He had a "can do" attitude worked out a plan. We have received dates for the installation in the timescale we were first told so have no complaints so far.
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Posted 10 years ago
Manor House Fireplaces is rated 4.9 based on 768 reviews