Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, Kenilworth, Warwickshire, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 698 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 698 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd, Kenilworth, Warwickshire,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service throughout. I competent sales and fitter and I am very happy with my new fire. I wouldn't hesitate to use Manor House Fireplaces again.”

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Posted 6 months ago

“Excellent service. Job done very efficiently friendly staff. Minimal disruption. Delighted with the result. Highly recommend this firm.”

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Posted 6 months ago

“Excellent service from Manor House Fireplaces and really couldn't be more delighted with our Riva 600 fire so a big thank you to all.”

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Posted 6 months ago

“Very pleased with all aspects of the work, from design through to installation. Fitters were excellent- clean and tidy and precise fitting. Great job. Thanks.”

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Posted 6 months ago

“I went to Manor House Fireplaces on a recommendation and it was a very good choice stove collected 1 week earlier than scheduled.”

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Posted 6 months ago

“Everyone was very helpful, very knowledgeable and helped us make our decision without any pressure. Delivery time was within the given time. Great service and would happily recommend. We are very pleased with our new electric fire.”

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Posted 6 months ago

“Can’t thank Manor house enough for all their help when choosing our fire. Went above and beyond in explaining each make of fire as we struggled to decide. Quick delivery excellent service. Would definitely recommend.”

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Posted 6 months ago

“Good advice, good service, good installation.”

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Posted 6 months ago

“Manor House has a large range of fires on display and the process of removing the old gas fire and installing the new electric fire went very smoothly.”

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(Kenilworth) - Posted 6 months ago

“Great service. Other suppliers didn’t come up to the mark but this was excellent client service”

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Posted 7 months ago

“knowledgable and helpful with excellent range in the showroom. Very flexible when my gas stove had to be replaced by an electric one”

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Posted 7 months ago

“I was contemplating different woodburners from various different suppliers, and I have to honestly say I went with Manor House because they were able to help me with my questions via a quick phone call, and were even willing and happy to negotiate on a combined deal. Best value on the market for the stove I wanted, and great communication right through to delivery. Many thanks!”

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Posted 7 months ago

“I am delighted with my Ebonics Gilmour 6 fire now it is in place by your fitter, the wonderful Tom. My several visits to your Showrooms were very pleasant and instructive but problems occurred when your invoice stated a Fitting Date of Sept 8 th whereas Tom had booked the job in for Sept 1st. It then took at least five phone calls to confirm that it was definitely going to be installed on the required date of last Friday, Sept 1 st. Regards, Don Hanson.”

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Posted 7 months ago

“very good service and installation. Left the room very clean afterwards”

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Posted 7 months ago

“Great service from when we first stepped in the shop, through to home visit and installation. Knowledgeable and friendly staff.”

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Posted 7 months ago

“Always a god place to visit and browse; pleasant and helpful staff. My whole experience of selecting, arranging dates and having a fireplace installed was excellent; I was very impressed.”

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Posted 8 months ago

“From the moment we stepped into the MHF showroom we received a 5* service. Elena exactly understood what we wanted & explained what was available. She gave us space to make our minds up but was there to answer any queries. There was no hard sell! The ordering process was simple & straightforward and our fire was delivered well within the promised time scale. The fire was expertly fitted by Tom, who took great pains to ensure that we were happy with the placement. He cleverly hid the connection, cleaned up as he went along and removed all packaging. We are so pleased with our lovely new fire!”

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Posted 9 months ago

“Very friendly and professional service from the first visit to the showroom through to the completion of fitting. Good advice throughout the whole process regarding the stove and surrounding materials. Many thanks for a job well done.”

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Posted 9 months ago

“Very helpful in showing me the options and helping me to decide. Then kept me informed of order status giving the best price around.”

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Posted 9 months ago

“Ordered a gas stove, customer services was excellent. We had a few questions and Martin was very knowledgeable. Will send a photo once installed.”

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Posted 9 months ago

Manor House Fireplaces is rated 4.9 based on 698 reviews