maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,831 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service, package arrived with lovely card and sweets included from the shop. Will definitely order from here again”

Helpful Report

Hi June, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the quick service and the little treat included in your package. Your support means a lot to us and we can’t wait to welcome you back for your next order! Warm wishes, Team maisonwhite.co.uk

“Found exactly what I was looking for at Maisonwhite! Service great and delivery very quick”

Helpful Report

Hi there, Thank you for your wonderful review! We’re so pleased to hear you found exactly what you were looking for and that our service and delivery met your expectations. Your support means a lot to us! Warm wishes, Team maisonwhite.co.uk

“Package arrived quickly. Customer Service response time is excellent. Customer Service resolved a problem quickly and very reasonably.”

Helpful Report

Hi there, Thank you so much for your kind review! We’re delighted to hear that your package arrived quickly and that our Customer Service team was able to assist you promptly. We strive to resolve any issues efficiently, so your feedback means a lot to us. Best wishes, Team maisonwhite.co.uk

“Lovely mugs and coasters. Excellent service and delivery wouldn't hesitate to recommend.”

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“Placed my order for my Grandaugthers Birthday exceptionally quick delivery arrived within two days excellent service will be purchasing again for sure”

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“We love these curtains, they look stunning and the quality is amazing they have really made the room look spectacular. We will definitely be buying more from maison white. Thank you 😊”

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“Easy ordering process and quick delivery which arrived on time. Would recommend!”

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“Great price , rapid shipping and great communication. Thanks!”

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“Excellent service,thanks.”

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“Great service and quick delivery”

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“Excellent purchase , the bag is so spacious and as delivered in a timely manner .”

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“Brilliant service.”

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“Very pleased with my order.Would definitely recommend maison white.Had a little issue with part of my order but it was sorted very efficiently.”

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“Great service and was happy to find the last Blossom. Will definitely keep them in mind for future shopping.”

Helpful Report

Hi there, Thank you for your fantastic review! It’s always a joy when we can help our customers find what they’re looking for. We truly appreciate your support and look forward to serving you again in the future! Warmest regards, Team maisonwhite.co.uk

“Telephoned the Company directly to place my order. Very helpful friendly service. Laura Ashley duvet set arrived (free post) only 3 days later and is beautiful and at a far more reasonable price than other retailers. Thank You!”

Helpful Report

Hi Eunice Thank you for taking the time to leave a wonderful review, we are so pleased to hear you are happy with our services :) and it was a pleasure to talk with you. The design you chose is gorgeous, it's new in for us and has been so popular! Best wishes Maison White

“Found a much sought after jellycat bunny with guys and it was posted promptly. Gorgeous item. Thanks so much!”

Helpful Report

Thank you for the lovely review Jade, so pleased to hear we had the Jellycat you were looking for :) Best wishes Maison White

“Everything from booking online and receiving goods was5star will use this company again”

Helpful Report

Hi Janet, What a lovely review, thank you so much - we're thrilled you are happy and we look forward to being of service again Many thanks Maison White

“Great service!”

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Thanks so much for the 5 star review, we're pleased we could offer a great service Take care and hope to be of service again soon Maison White

“This is beautiful bedding and great quality, ordering was simple and delivery was quick”

maisonwhite.co.uk 5 star review on 30th July 2025

Helpful Report

Ooh What a perfect match! Thank you for sharing the picture with us those soft grey hues look stunning! And also for the lovely 5 stars! Best wishes Maison White

“Excellent website, delivery easy to track and product very securely packaged.”

Helpful Report

Hi Adrian, Thank you for your fantastic review! We’re delighted to hear that you enjoyed your experience on our website and that your order arrived securely packaged. It’s our priority to ensure a smooth delivery process for our customers. Warm wishes, Maison White

maisonwhite.co.uk is rated 4.9 based on 7,831 reviews