maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,115 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,115 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product - very cute and as described. Quick delivery and packaged with care.”

Helpful Report

Hi Natasha Thanks so much for the lovely review, we're glad to hear your are happy with the product and service :) Best wishes Maison White

“Very good store.”

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“Very happy with the service orderd 2 items by mistake picked up straight away by maison white refuned for 1 straight away, item turned up on time perfect condition”

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“Excellent service”

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Hi Georgina Thanks for the 5* feedback, we look forward to being of service again in the future Best wishes Maison White

“Efficient on time, well packaged, kept informed of delivery, happy to be able to purchase Laura Ashley curtains. Excellent.”

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Thank you so much for your lovely review, We're glad you are happy with our service. The best news in the last few days is we're are now a fully stocked Laura Ashley stockist for Curtains & Bedding so we'll have all the newness landing in the next few days. We hope to be of service again Best wishes Maison White

“Very pleased with Gobfrey whale shark. Has described Good delivery”

Helpful Report

Thank you for your lovely 5* review. We're glad to hear you're pleased with your Jellycat purchase Best wishes Elise

“Order was processed quickly and received quickly with lots of information on status. Products received well packaged and also included a thank you card, a catalogue of other products within the range and some sweets! Absolutely brilliant will definitely use MaisonWhite again”

maisonwhite.co.uk 5 star review on 17th June 2025

Helpful Report

Hi Piers! Thank you for the glowing review. We LOVED the collection of Sylvanian Families you chose. We're so pleased to hear you are happy with your delivery from us and we look forwarded to welcoming you again in the future. Best wishes Maison White

“As these are galvanised steel they are great for garden decoration, I've slightly bent the wings to make them look like they are flying. The service getting these was simply the best ever. Thank you so much from one very happy repeating customer.”

Helpful Report

Hi Nicola Thank so much for your lovely review, it sounds like you've done wonderful things with your butterflies. We're glad we were able to get them to you in a speedy fashion, anything you see online on our website can be taken to the shop to be purchased or we can drop it off there to be collected. Happy shopping and enjoying your new purchases Best wishes Maison White

“Received my order in a very timely manner and in beautiful condition”

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Hi Joanne Thanks so much for the great review, we're pleased to hear you are happy with your purchase Best wishes Maison White

“Brillant fast service xx”

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“Easy to place order on the web site and a speedy delivery. Actually saw this vase in a garden centre but it was £35 more expansive so I was delighted when I seen it on their site. Well packaged and a lovely thank you card with my purchase. The quality and design of the vase is beautiful - I am very pleased with my purchase.”

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Hi Caron Thank you so much for your lovely review, we're are glad we could bring this fabulous vase to you at a great price! such a beautiful statement piece! Best wishes Maison White

“Excellent company to deal with online. Orders are processed straight away and arrive very quickly. Also very competitive and have so far found the items I have ordered have been cheaper than elsewhere.”

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“Quick delivery next day. Perfect”

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“Very pleased with the item and service”

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“Great service ,on time and nicely packaged!”

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“Beautiful small jug with a sea theme. Ideal gift for my friend who loves sailing.”

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“Ordered online 2x Jellycats (the Grumpy Cloud and Gobfrey Whale Shark) after frantically looking for him where I live and having no success. Maison White just happened to have both items in stock. It was shipped the same day I ordered it and arrived the next day. Nicely packed too.”

Helpful Report

Thank you for your wonderful review. We're so pleased to hear we could supply these to sought after Jellycat toys for you and we got them sent to you in our usual speedy fashion :) Best Wishes Maison White

“I am considering ordering again from Mason and White. Excellent service.”

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Thanks for the 5* Review Janice, so kind. We hope you love your purchase and we look forward to being of service in the future best wishes Maison White

“I ordered a Katie Loxton bag from Maison White, they have such a good choice on their website and at a great price. Their website is easy to navigate and purchasing the bag was easy. I bought it for my wedding day and it was just perfect. Delivery was quick and the item was really well pagaged. Thank you for the sweet treat too, that was so thoughtful. Would most definitley recommend to anyone. Thanks for a great shopping experience.”

Helpful Report

Thank you for the amazing review! Congratulations on your wedding. Your thoughtful and lovely feedback is great to hear. We hope we can be of service to you again in the future Best wishes Elise

“Very good service. Would definitely order from them again!”

Helpful Report

Hi Ron Thank you for the lovely 5* review about us, we're glad to hear we offered a good service :) We look forward to being of service in the future Best wishes Maison White

maisonwhite.co.uk is rated 4.9 based on 8,115 reviews