maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.87

4.9 Rating 6,561 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 6,561 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 3rd May 2024

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not delivered in time”

Helpful Report

As per our email conversation yesterday, we received your order on Friday the 7th Sept at 6:33pm, your order was dispatched on Monday the 10th September, 2nd class post is normally 3-5 working days (most are delivered in 3 but it depends on Royal Mail), it very much depends on your local delivery depot/post office. I gave you the tracking number for you to follow up and try to locate your parcel. I hope the information was of use.

Your item was actually received back today "not known at this address, Return to sender"!

“Disappointed, didn't really look like the picture or a Cockerpoo, especially the eyes (wanted it for a present) Cockerpoo owner, ended up buying something else”

Helpful Report

I am sorry to learn you are not happy with the product, this is a genuine product from the toy maker Gund, and it is their image we use on our website. We have sold several of these items and this is the first product complaint, you are welcome to return the product for a refund as long as all labels are attached. Gund are out of stock of this item until next year. I trust you were however happy with the service if not the product.

maisonwhite.co.uk is rated 4.9 based on 6,561 reviews