maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,634 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,634 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and item was well packaged. Arrived quite quickly.”

Helpful Report

Hi Edwena, Thank you so much for your fantastic review! We're delighted to hear that you enjoyed our customer service and that your item arrived quickly and well packaged. Your satisfaction means the world to us! Warm wishes, Team maisonwhite.co.uk

“Brilliant, exactly as expected and well packaged - cheaper than elsewhere too! Thank you!”

Helpful Report

Hi there, Thank you for your fantastic review! We're thrilled to hear that your experience was just as you hoped and that you found our prices competitive. Your support means a lot to us! Warm wishes, Team maisonwhite.co.uk

“Very good service, quality products quick delivery bought for granddaughters birthday she loved it reccomend..”

Helpful Report

Hi Christine, Thank you for your fantastic review! We're delighted to hear that your granddaughter loved her gift. It's always wonderful to know our quality products and service made a special day even better. We truly appreciate your recommendation! Warm regards, Team maisonwhite.co.uk

“Lovley bedclothes at very reasonable price”

Helpful Report

Hi Kathy, Thank you for your fantastic review! We're delighted to hear you love our bedclothes and found them at such a reasonable price. It's always our goal to provide beautiful products that are accessible to everyone. Warm regards, Team maisonwhite.co.uk

“My order was well packaged and delivered quickly, and the little sweet treat was a lovely touch. Great communication too, I would recommend this company.”

Helpful Report

Hi Fiona, Thank you so much for your kind words! We're thrilled to hear that you appreciated the packaging and enjoyed the sweet treat. It's always our goal to provide great communication and speedy service. Your recommendation means the world to us! Warm wishes, Team maisonwhite.co.uk

“Quick delivery. Excellent service.”

Helpful Report

Hi Patricia, Thank you for your fantastic review! We're delighted to hear that you experienced quick delivery and excellent service. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team maisonwhite.co.uk

“Easy to use web site, no issues with ordering online, parcel arrived in the timescale advised, delivery made by Royal Mail. Duvet cover and pillowcases are as stated on the website (and I managed to order the colour bedding I wanted!)”

Helpful Report

Hi Caroline, Thank you for the fantastic review! We're delighted to hear that you found our website easy to navigate and your order arrived right on time. It's great to know that you received the duvet cover and pillowcases just as expected, and we're thrilled you got the colour you wanted! Warm wishes, Team maisonwhite.co.uk

“⭐️⭐️⭐️⭐️⭐️ Absolutely lovely experience! I ordered a Milkshake Jellycat from this website and I couldn’t be more pleased! It arrived quickly, beautifully packaged, and in perfect condition. You can really tell it’s a small family-run business with care behind it, the attention to detail and personal touch made it feel special. I’d definitely recommend them and will happily shop again. Thank you so much!”

Helpful Report

Hi Madison, Thank you for your fantastic review! We’re delighted to hear you had such a lovely experience with us. It’s wonderful to know that you appreciated our care and attention to detail. We truly value our customers and love making your shopping experience special. We look forward to welcoming you back soon! Warm wishes, Team maisonwhite.co.uk

“Good service and communication. Free delivery via royal mail within a few days. Item was the best price I could find on the internet and free delivery made it substantially cheaper than the next cheapest, well packaged and as expected. Would purchase again from Maison White.”

Helpful Report

Hi there, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our service and found the best deal with free delivery. It means a lot to us to know that you were pleased with your purchase and its packaging. We look forward to serving you again in the future! Warm wishes, Team maisonwhite.co.uk

“Purchased a beautiful king size duvet set from Maison White at an excellent price over 20% less than 'competitors'. Ordering online was incredibly easy. The website was welcoming and straightforward. Delighted with the speed of dispatch and delivery. A first class experience. Thank you.”

Helpful Report

Hi Edward, Thank you for your fantastic review! We are delighted to hear you enjoyed a seamless shopping experience with us and are thrilled with your lovely king size duvet set. It's great to know our pricing and service standards stood out for you. Looking forward to serving you again! Warm regards, Team maisonwhite.co.uk

“Very good customer service and I love the product.”

Helpful Report

Hi Sindy, Thank you for your fantastic review! We're delighted to hear that you love the product and that our customer service met your expectations. Your satisfaction means the world to us! Warm wishes, Team maisonwhite.co.uk

“Fantastic service quick & efficient top quality!! Thank you ☺️”

Helpful Report

Hi there, Thank you so much for your fantastic review! We're delighted to hear that you found our service quick and efficient. Your kind words truly mean a lot to us! Best wishes, Team maisonwhite.co.uk

“All round very good service.”

Helpful Report

Hi there, Thank you for your fantastic review! We’re delighted to hear you enjoyed our service. Your satisfaction is our top priority, and we truly appreciate your support. Warm regards, Team maisonwhite.co.uk

“No concerns good delivery and great purchases”

Helpful Report

Hi Bev, Thank you for your fantastic review! We’re delighted to hear that you had a great experience with us and that your purchases arrived promptly. Your satisfaction means a lot to us! Warm regards, Team maisonwhite.co.uk

“Excellent service would definitely use again”

Helpful Report

Hi Paula, Thank you so much for your fantastic review! We're delighted to hear you had a great experience with us and we can't wait to welcome you back in the future :) Warm regards, Team maisonwhite.co.uk

“An easy company to use and the little penquin came winging through the post to his new home. And sits with his big brother watching whatever is on tv.”

maisonwhite.co.uk 5 star review on 21st July 2025

Helpful Report

“Lovely bag and delivered promptly !!”

Helpful Report

Hi Tonya, Thank you for your fantastic review! We're delighted to hear that you love your bag and that it arrived promptly. Your satisfaction means so much to us! Warm regards, Team maisonwhite.co.uk

“Excellent service. Ordered by telephone Laura Ashley Gosford Grape curtains. Lovely curtains. Helpful phone assistant. Quickly delivered by Royal Mail. Cannot fault my order or delivery. I will definitely use Maison White again.”

Helpful Report

“Items arrived very quickly and well packaged. Haven't used the curtains yet but as they are Laura Ashley I do not anticipate any problems. They were very competitively priced.”

Helpful Report

“A lovely company to deal with. Fast delivery and lovely thick towels, well worth the money.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,634 reviews