Made4Fighters.com Reviews

Name: Made4Fighters.com
Address: 10 Top Angel, Buckingham, United Kingdom
Rating: 4.75

4.8 Rating 5,362 Reviews

95 %

of reviewers recommend Made4Fighters.com

4.8

Based on 5,362 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Made4Fighters.com:

Made4Fighters.com is a UK based specialist retailer of Combat Sports Equipment & Apparel. Established 2007.

Visit Website

Phone:

01280 818648

Email:

contact@made4fighters.com

Location:

10 Top Angel,
Buckingham
United Kingdom
MK181TH

Made4Fighters.com 5 star review on 9th March 2024

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For starters I have not received my item as you gave a three plus week delivery time. But you sent a review anyway ? Also you have the cheek to ask for a delivery charge at £23 which to the Channel Islands is ridiculous also you don’t take the Vat off The discount looks now to be too good to be true !”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback! Our request for reviews are automatic and we apologise for any inconvenience with delays to your delivery. As the Channel Islands are not mainland UK we're unable to offer express delivery, so please allow me to partially refund your postage for the delay. We'll contact you privately to help resolve this for you ASAP! ~ Oran | Customer Service Manager

Posted 2 weeks ago

“I have struggled with made4fighters. I bought some gloves but was sent the wrong size. When I tried to return them the webchat didn’t work and I couldn’t ring in office hours. I then found that I had a return sticker so I sent them back but never got a refund.”

Helpful Report

Posted 1 month ago

Thanks for your feedback! Returns and refunds can take up to 10 days to be processed but let me look into this so I can speed up your refund. Please accept our apologies you received the wrong size - we'll get in touch to remedy this for you ASAP! ~ Oran | Customer Service Team

Posted 1 month ago

“Would never buy again from this company. Communication was impossible as answers took at least 2 days. Computer changed my information. Parcel lost. Re sent So stressful”

Helpful Report

Posted 3 months ago

Thank you for your message and taking the time to write your feedback. We endeavour to respond to customers as quickly as possible and we're sorry for any delay during the busy festive period. We arranged a replacement for you which arrived on 23/12 just in time for Christmas and hopefully the recipient is enjoying using the item. - Oran | M4F Customer Service Manager

Posted 3 months ago

“Leggings were ill fitting and not great quality. Seams sat in odd places and the ankles were baggy. Had to return and was going to exchange for a different pair for a brand I know fits properly, but the website kept trying to get me to check out and pay instead of accepting it as an exchange. Could only get a bot through the help function so I lost patience and processed a return, losing money in the process.”

Helpful Report

Posted 3 months ago

Thank you for your feedback! We have contacted you privately to help resolve this matter for you. We look forward to hearing from you soon. - Oran | Customer Service

Posted 3 months ago

“Usually OK - no dramas”

Helpful Report

Posted 6 months ago

“After leaving a poor review of a product I was asked by a member of the team to send in pictures of the product so that they could investigate and ensure it was not a manufacturing problems, I happily accepted and sent in pictures to a member of the team and after around 5 days I have yet to receive a response from the team, so now not only am I left with a product in which I am dissatisfied with, I also feel my time has been wasted by the team at Made4Fighters.”

Helpful Report

Posted 6 months ago

“The unfilled Fairtex banana bag I received was folded in a way which has damaged the surface which will soon degrade with impacts. Also, the website is a complete nightmare … orders zeroing out and getting though customer services was nigh impossible.”

Helpful Report

Posted 10 months ago

Good Morning, Thanks for sharing your feedback, we're sorry to hear your experience did not meet expectations. Thanks for bringing the product fault to our attention, I can see this has been resolved with our customer care team and the bag has been discounted. We take these situations very seriously and have taken up the issue with our supplier to prevent future recurrence. Our IT team have taken onboard your feedback with regards to the website issues mentioned; we could not find any technical issues on our end however will continue to monitor this. Our live chat is available on our website 24/7 where you can contact us Monday to Friday from 9-5pm, and outside of business hours you can leave your email address and we will contact you upon returning to work 😊 We pride ourselves in excellent service and apologise we missed the mark on this occasion. I have sent you a discount code to use on a future order. Hollie, M4F

Posted 10 months ago

“Product has came apart after only a few times of use”

Helpful Report

Posted 1 year ago

Hi Glenn, Thanks for your review, I'm really sorry to hear your shin guards have developed a fault. I have contacted you via email to ensure we resolve this with the supplier, a replacement or refund will be processed dependant on how you would like to proceed. Please respond at your earliest convenience, I do apologise for any inconvenience caused by this. Hollie, M4F

Posted 1 year ago

“I ordered a pair of 3k Rubber hex dumbells. Only one arrived in the box. The company confirmed that a pair had been posted. So somewhere between posting and arriving one of them was "lost". M4F apologized and I received a refund. Nonetheless, my experience and a package that was compromised in transit means I now have low levels of confidence that the company can deliver.”

Helpful Report

Posted 1 year ago

Hey Eleanor, Thanks so much for sharing your feedback. I'd firstly like to apologise for the inconvenience caused by this, upon further investigation I can see the 2nd dumbbell was classed as missing in transit and a full refund was issued for you. I have emailed you with a discount code to use on a future order 😊 Apologies again for any inconvenience caused by this. Hollie, M4F

Posted 1 year ago

“Was not told of the complete aggravation it would be trying to get goods from them to Spain and took 4 weeks and 6 hours on the phone to customs”

Helpful Report

Posted 1 year ago

Hi Ian, Thanks for sharing your feedback, I do apologise for the delay in receiving your parcel. Please be reassured this is not the standard delivery time for international orders, unfortunately some parcels are held at customs for some time and can only be released by the customs agent. Generally the process is smooth once the parcel has been cleared, however I am currently investigating with DHL for the reason of the delay and will email you once we have further information. Apologies for any inconvenience caused by this. Hollie, M4F

Posted 1 year ago

“My package never arrived which was annoying, but I was sent a refund when I enquired.”

Helpful Report

Posted 1 year ago

Hello Jack. Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. We always aim to resolve errors promptly, an email has been sent with a discount code for a future order. Danielle M4F

Posted 1 year ago

“Items were to small ,when returning I had to pay”

Helpful Report

Posted 1 year ago

Hello Nali. Thank you so much for taking the time to leave this review. We do offer a free UK returns service on all small items. I have sent you a private message regarding this. Many thanks Danielle M4F

Posted 1 year ago

“Although the range of fight wear is amazing, I Still have not received my refund which was submitted on the 4th of August.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thanks for sharing your feedback! I do apologise for the delay in receiving your refund, we do not have a record of the return on our most recent report therefore I have sent you an email to obtain the tracking number 😁 Please be reassured we will resolve this swiftly for you. Hollie, M4F

Posted 1 year ago

“Paid $20 to have delivered in a few days and it took 10 days.”

Helpful Report

Posted 1 year ago

Hi Roxanne, Thanks for sharing your feedback, I do apologise for the delay in receiving your parcel. We offer international shipping via DHL which takes 1-2 working days to be delivered, however, sometimes issues can arise at customs causing unexpected delays with the delivery being on time. I can see from your tracking this is unfortunately why your parcel was not delivered within the correct timeframe. I have issued a refund on your shipping costs and emailed you with a discount code to use for a future order. We hope to regain your trust in ordering with us again 😊 Apologies again for the inconvenience caused by this. Hollie, M4F

Posted 1 year ago

“Terrible service.”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for sharing your feedback. I'm sorry to hear you are not satisfied with the service, we pride ourselves on providing the best customer service and would like to ensure we rectify any issues you may have faced with your order. I can see that your order was placed on the 8th of July and was received before the estimated arrival date via Evri - we have not received any email correspondence from yourself with regards to any issues therefore I have contacted you this morning via email. If you could please get back to us at your earliest convenience, it would be greatly appreciated! 😊 Hollie, M4F

Posted 1 year ago

“my items left unsafe place”

Helpful Report

Posted 1 year ago

Hello. Thank you for leaving a review and bringing this to our attention, I cannot apologise enough that your parcel was left in an unsafe place. A member of the customer service team has emailed you directly with regards to this, please be reassured we will resolve this in a timely matter. Apologies for any inconvenience caused by this. Danielle M4F

Posted 1 year ago

“Machine fine just the connection is a two pin had to source an adapter”

Helpful Report

Posted 1 year ago

Hello Stephen. Thank you so much for leaving this review for your Hammer Fitness Cardio Motion BT Ergometer Exercise Bike. A member of the customer service team has emailed you directly with regards to this, please be reassured we will resolve this in a timely matter. Apologies for any inconvenience caused by this. Kind regards Danielle M4F

Posted 1 year ago

“My item was refunded as the parcel was lost, this is likely evri's fault however I was not offered a suitable alternative and the product is no longer in stock, nor are there any other options really available. Sadly it looks like I will have to start using another site.”

Helpful Report

Posted 1 year ago

Hi Peter, Thanks for sharing your feedback. I'm so sorry Evri classed your parcel as missing, after a 48-hour parcel search they were unable to locate the parcel, our investigation is still ongoing and we will update you if any further outcome occurs. We aim to always deliver exceptional service, and we take pride in this. On this occasion, we were unable to offer a suitable alternative due to the particular glove being discontinued in all colours and sizes, however, I can see my colleague has sent you a 15% discount code to use on a new item of your choice. I'd like to apologise again on behalf of Evri, please be reassured as a company we take these investigations seriously and always do our best to resolve them promptly. If you require any further assistance, please do not hesitate to contact us at contact@made4fighters.com Hollie, M4F

Posted 1 year ago

“I have bought gloves from you before and it was a good experience. However this time was different. The gloves came quickly so that was good but the wrong size. I ordered 16oz and got 12oz. I returned to them and stipulated that I wanted the 16oz sent to me instead. I was given a refund and weeks later still have no gloves. Kind regards Alex”

Helpful Report

Posted 1 year ago

Hi Alex, Thanks so much for leaving a review and bringing this to our attention, I cannot apologise enough for the mistake on our behalf. I have raised further investigations with our warehouse team to determine how this has happened, which will help prevent future recurrence. I have contacted you via email to ensure a new pair is dispatched as soon as possible for you. We hope to resolve this promptly, apologies again for the inconvenience this has caused. Kind regards, Hollie, M4F

Posted 1 year ago

“I have made a return over a week ago, and have got no news or anything about this return and still waiting for my money back.”

Helpful Report

Posted 2 years ago

Good Morning! Thanks for leaving a review, I'm so sorry you have not received your refund as of yet. We have always aim to process returns within a 14 day time period as per our returns policy https://made4fighters.com/refunds-returns-policy/ I can see you have emailed us with the details of your return, therefore a member of the team will be in contact this morning to ensure this is resolved as soon as possible. Apologies again for any inconveneince caused by this. Kind regards, Hollie, M4F

Posted 2 years ago

Made4Fighters.com is rated 4.8 based on 5,362 reviews