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Made4Fighters.com Reviews

4.7 Rating 5,653 Reviews
94 %
of reviewers recommend Made4Fighters.com
4.7
Based on 5,653 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Made4Fighters.com Reviews

About Made4Fighters.com:

Made4Fighters.com is a UK based specialist retailer of Combat Sports Equipment & Apparel. Established 2007.

Visit Website

Phone:

01280 818648

Email:

contact@made4fighters.com

Location:

10 Top Angel,
Buckingham
United Kingdom
MK181TH

The boxing boots I ordered were to small been trying to get in touch with you as I sent them back I need a size 8 but its a nightmare trying to contact you so I have no boots and made 2 payments
Helpful Report
Posted 2 years ago
Hello Vicki. Thanks for sharing your feedback, I do apologies you did not receive a response from our Customer Service Team. Upon looking into this further, I can see that a refund has been issued. Apologies again, as we process returns as quickly as possible. Danielle M4F
Posted 2 years ago
Bad experience items never arrived due dpd problem Nice staff though
Helpful Report
Posted 2 years ago
Hi Carl, Thanks for sharing your feedback, I'm really sorry your experience has not been up to standards. We pride ourselves in providing excellent service and cannot apologise enough that we have missed the mark on this occasion. Upon further investigation, I can see we have an open enquiry with your local DPD depot to gain a deeper understanding as to why your punch bag could not be delivered on your chosen delivery date. I will continue to monitor this for you and contact you via email to rectify this as soon as we can. I'm so sorry for any inconvenience caused, we will do everything in our power to ensure your delivery takes place. Hollie, M4F
Posted 2 years ago
Didn't receive my items. Very disappointing
Helpful Report
Posted 2 years ago
Hi Kyle, Thanks for sharing your feedback, I'm really sorry you are yet to receive your order from us. Upon further investigation, I can see your parcel was marked as delivered on the 20th May; the GPS for address matches the information provided. I have followed up with an email to the courier and will contact you via email to let you know the outcome. We pride ourselves in providing excellent service and apologise we have missed the mark on this occasion, please be reassured this will be resolved in a timely manner. Hollie, M4F
Posted 2 years ago
the punching bag was paid for plus delivery and this and I received nothing.
Helpful Report
Posted 2 years ago
Hey Adrian, Thanks for your review, I'm sorry to hear you did not receive your punchbag. Upon further investigation, I can see the parcel was returned to sender due to failed delivery; unfortunately only 3 delivery attempts can be made before the parcel is sent back to us. I have contacted you via email to ensure the bag is reshipped out to an alternative address for you. Apologies for any inconvenience caused by this. Hollie, M4F
Posted 2 years ago
paid 40 euros for delivery I was asked for a deposit because the sender did not indicate the price of the goods and paid 15 euros for express delivery the package arrived after 16 days I ask me to return the money or send another product
Helpful Report
Posted 3 years ago
i have not received item
Helpful Report
Posted 3 years ago
Hi Stephen, Thanks for your feedback, I do apologise that you have not received your parcel as of yet. Upon further investigation, I can see the parcel has not been scanned for over 10 days which indicates it has unfortunately gone missing in transit. I have raised a parcel search with our courier, and in the meantime have issued a replacement to be sent out for you. Please check your emails for the new tracking details 😊 Thank you for bringing this to our attention, and apologies for any inconvenience caused by this. Hollie, M4F
Posted 3 years ago
I have sent these items back and I’ve not received a refund
Helpful Report
Posted 3 years ago
Hi Ben, Thanks for sharing your feedback, I'm really sorry to hear you have not received your refund as of yet. Upon further investigation, we do not have record of your return being received back into our warehouse. I have emailed you with regards to this as we will require a copy of the returns tracking reference to monitor the whereabouts of your parcel. Please respond at your earliest convenience thank you. Apologies again for the delay. Hollie, M4F
Posted 3 years ago
The order was done in a mobile phone and during check out the size of the kimono changed from A2H to A1. Probably a bug. Because its from UK to Europe , i had to pay half of the price of the kimono in Custom taxes. The support was awful, no solution given for a return unless i pay the return, basically it was suck it up and find your self a solution if you dont want to lose more money. BRAVO DANIELLE No one from my gym will buy again from Made4Fighters.
Helpful Report
Posted 3 years ago
Hi Ivo, Thanks for sharing your feedback! I do apologise for the inconvenience caused by this, however customs and local taxes which are charged outside of the UK are out of our control. This was explained in an email with my colleague Danielle. "If you order from us from outside the UK, there might be import duties and taxes to pay to get your parcel. These charges are usually levied when the order reaches the delivery address and you will be responsible for the payment of those. We have no control over these charges and can't predict their amount. For further information please contact your local customs office before placing your order. Please also note duty or VAT paid is non refundable in the event of a return." https://made4fighters.com/policies/terms-of-service I do apologise for any confusion caused by this, we can of course accept your order back for a full refund if no longer required. If you would like to escalate this further, please contact us at contact@made4fighters.com. Hollie, M4F
Posted 3 years ago
I’ve still not received it! No response to my email! Purchased on 2nd dec!
Helpful Report
Posted 3 years ago
Hi Vicky, Thanks for sharing your feedback, I'm really sorry you have not received your parcel as of yet. Upon further investigation, I can see the parcel has not been scanned into the couriers network indicating it has gone missing in transit. I can see a full refund has been issued for you since contacting our Customer Service Team; I have also emailed you over a discount code to be used on a future order. Apologies again for any inconvenience caused by this. Hollie, M4F
Posted 3 years ago
When my order had come it was the wrong item . So I sent it back , the item i originally wanted was now out of stock
Helpful Report
Posted 3 years ago
Hi Michael, Thanks for sharing your feedback, I cannot apologise enough for the mistake on our behalf. I have taken a further look into this for you, it looks like the incorrect item was sent due to human error. Please be reassured we take these situations very seriously and this will be investigated further with our warehouse team. We pride ourselves in excellent service and apologise we missed the mark on this occasion, I have sent you an email with a discount code for a future order. Hollie, M4F
Posted 3 years ago
I never got to avail of the black friday offer I contacted customer services no reply I wanted a discount to the value I onli order 2 day prior
Helpful Report
Posted 3 years ago
Hey! Thanks for sharing your feedback, I do apologise you did not receive a response from our Customer Service Team. Upon checking, I cannot see that we have received any correspondence from yourself on our email channels. I have sent a follow up email and will ensure this is rectified and your discount is applied 😊 Hollie, M4F
Posted 3 years ago
The knee pads are very bad and keep on sliding off when I shoot a takedown, the Velcro is weird as well and doesn’t adjust like a normal strap would, shouldn’t sell this product and it shouldn’t exist, better off buying a better brands knee pads
Helpful Report
Posted 3 years ago
Hi Jules, Thanks for sharing your feedback, I'm really sorry to hear you are not satisfied with the quality of the product purchased. I have contacted you via email to determine if this is a manufacturing fault, we can look into this further for you and ensure a refund/replacement is sent out. Apologies for any inconvenience caused, I hope we can resolve this swiftly. Hollie, M4F
Posted 3 years ago
My product was supposed to be delivered on the 17th. Still hasn't arrived! Sadly I will probably not buy from you again.
Helpful Report
Posted 3 years ago
Hi Connor, Thanks for your review, I cannot apologise enough that you have not received your order yet. Upon further investigation, I can see the parcel has not been scanned within the couriers network for a few days, indicating the parcel may have gone missing in transit. Please be reassured this is not our usual practise, I have contacted you via email to ensure a replacement order is sent out today for you, whilst we investigate the missing parcel in the meantime. Apologies again for any inconvenience caused by this. Hollie, M4F
Posted 3 years ago
Parcel still hasn’t arrived!!
Helpful Report
Posted 3 years ago
Hi Samantha, Thanks for sharing your feedback, I do apologise you have not received your parcel as of yet. I have taken a further look into this for you, and It appears from tracking that the parcel may have gone missing due to lack of scans. Please be reassured this will be resolved today with our courier team & we will process a replacement order to be dispatched on a next day delivery for you. I do apologise again for any inconvenience caused by this, an email has been sent this morning to yourself to confirm the replacement order. Hollie, M4F
Posted 3 years ago
3 weeks I’ve been waiting and still hasn’t arrived
Helpful Report
Posted 3 years ago
Hi Jamie, Thanks for leaving a review, I'm so sorry you have not received your parcel as of yet. After investigating this further for you, I can see Evri made 3 delivery attempts however due to an incorrect address, they have now returned the parcel to back to our warehouse. I have sent you an email this afternoon to ensure we can rectify the address issue and ensure you receive your order ASAP 🙌 Apologies for any inconvenience caused by this. Hollie, M4F
Posted 3 years ago
the quality of the good recvied are top class the delivery service by hermes aka veri is absolutely shocking
Helpful Report
Posted 3 years ago
Hi Nikki, Thanks for sharing your feedback! 😊 I do apologise you encountered a negative experience with Evri, after taking a further look into this for you, I can see they had attempted delivery 3 times & returned the parcel to our warehouse. A replacement was shipped out via DPD and I can see this has now been successfully delivered. Hollie, M4F
Posted 3 years ago
This is not a review on the product as I still haven’t received it yet this poor review is the for fact they use Hermes aka Evri who will always been the worst delivery company I have ever known absolutely useless the fact they changed their name and still suck is beyond on me I would be embarrassed if I was then f****** shocking.
Helpful Report
Posted 3 years ago
Hi Conor, Thanks for leaving a review, I'm sorry to hear you have not received your parcel as of yet. It has been bought to my attention that the reason delivery has not been successful is due to an address error, I can see the flat number is unfortunately missing. I have sent you an email this morning to ensure we obtain the flat number, which will enable our courier to attempt redelivery for your parcel 😊 Apologies again for any inconvenience caused by this. Hollie, M4F
Posted 3 years ago
I received the gloves but they were too small so I returned them. I requested either a Size Large be sent to me or a refund; I have not received either in nearly 2 weeks.
Helpful Report
Posted 3 years ago
Hi Andrew, Thanks for sharing your feedback, I do apologise for the confusion. As per the returns form received within your parcel, we no longer offer exchanges - once the order has been received back to our warehouse we have a 14-day returns process, please be reassured all returns are dealt with as soon as they have arrived back to us. You can review our full returns procedure here https://made4fighters.com/refunds-returns-policy/ I have contacted you via email as we do not have a record of your return on our system. Apologies for any inconvenience this may have caused, I hope to resolve this swiftly for you. Hollie, M4F
Posted 3 years ago
Placed an order at the start of June and we are still waiting yet the tracking says it has left on the 4th of June. The tracking number does not work with Hermes and you don’t reply to emails. Items were bought as a gift so now have a very disappointed little boy.
Helpful Report
Posted 3 years ago
Hi Hannah, Thanks for sharing your feedback, I'm so sorry you have not received your order as of yet. After taking a further look into this for you, it looks like the parcel has gone missing in transit. I cannot apologise enough for the inconvenience this has caused you, I have now raised a 48-hour investigation with Evri to shed a light on the whereabouts of the parcel. I have sent you an email to ensure we resolve this today for you, as we have not received any prior email correspondence from yourself. Apologies again for any inconvenience caused by this. Hollie, M4F
Posted 3 years ago
I never received my full order, I’m missing out on £105 boxing gloves
Helpful Report
Posted 3 years ago
Hi Ben, Thanks for bringing this to our attention, I'm so sorry you did not receive your parcel. After taking a further look into this, I can see my colleague opened a parcel search via DPD as there were no scans within 48 hours from dispatch. DPD unfortunately concluded the parcel as missing, and I can see a full refund has been processed for you - the funds should take 5 working days to hit your account. I can only apologise for the error on DPD's behalf, we work very closely with our couriers to prevent issues as you have experienced, please be reassured this is not our standard practise. You have been emailed with a 10% discount code, if you have any queries please do not hesitate to contact us. Apologies again for any inconvenience caused by this. Kind regards, Hollie, M4F
Posted 3 years ago
Made4Fighters.com is rated 4.7 based on 5,653 reviews