Lynx Fire & Security Reviews

Name: Lynx Fire & Security
Address: Unit 6, Orion Park, Orion Way, Northamptonshire
Rating: 4.93

4.9 Rating 2,427 Reviews

99 %

of reviewers recommend Lynx Fire & Security

Company Reviews

Metrics

Info

4.9

Based on 2,427 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lynx Fire & Security:

Here at Lynx Fire and Security we believe you deserve the very best protection for your property; more importantly you need to protect your staff and your loved ones. That’s why we offer premier security systems throughout Kettering, Northampton and Peterborough.

We have over 30 years of experience in the industry, and our team of technicians can carry out installations and maintenance for a variety of fire and security systems

Visit Website

Phone:

0800 998 1303

Email:

info@lynxsecurity.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with Lynx for 17 years and happy with service levels. However, not so happy that they now ask for payment BEFORE doing the service.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review and for using Lynx for so many years. We appreciate that payment is slightly different to previous years. It was a Company decision at the start of this year to politely ask that customers arrange payment for service renewals prior to our visit. This decision was made with the aim of reducing the need to expand our accounting team - we realised that we were spending an increasing amount of time on payment reminders over the past two years. To avoid the need to increase our costs to cover an expanse of the accounting team, we hope this change will make a positive impact so that we can keep our costs competitive for our customers. Warm Regards, Lauren

Posted 2 years ago

“Alwasy great service.”

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Posted 2 years ago

“We have used Lynx Fire and Security for 20 years plus and have never encountered any problems. I would recommend this Company without hesitation.”

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Posted 2 years ago

“The visit was efficient, you phoned to ask if it could be a bit earlier which suited me well, my questions were answered and as a bonus the system was in good order with no problems.”

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Posted 2 years ago

“Prompt service of our alarm system, pleasant technician who arrived as scheduled”

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Posted 2 years ago

“Brian was knowledgeable, helpful and efficient”

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Posted 2 years ago

“Lynx provided an excellent service from the time of quotation to completion of installation. Elliot installed the new camera and alram system to an extremely high standard of quality and workmanship. His professionallism was exemplory and it was a pleasure to have him carry out the install. Would highly recommend Lynx and Elliot to others.”

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Posted 2 years ago

“Good service by competant engineer.”

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Posted 2 years ago

“Great service,”

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Posted 2 years ago

“Efficient and friendly. It is great to have same engineer each year.”

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Posted 2 years ago

“Very polite member of staff”

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Posted 2 years ago

“Elliott was excellent in every way. Very respectful, very informative and did a great job. Thanks so much. Highly recommended.”

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Posted 2 years ago

“The same as last year and all the years before, excellent, professional service.”

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Posted 2 years ago

“Excellent professional service”

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Posted 2 years ago

“The service was completed quickly. Brian was respectful of my property. My only negative is being asked to pay ahead of the service. Previously, I used to pay once it had been completed”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We appreciate that payment is slightly different to previous years. It was a Company decision at the start of this year to politely ask that customers arrange payment for service renewals prior to our visit. This decision was made with the aim of reducing the need to expand our accounting team - we realised that we were spending an increasing amount of time on payment reminders over the past two years. To avoid the need to increase our costs to cover an expanse of the accounting team, we hope this change will make a positive impact so that we can keep our costs competitive for our customers. Warm Regards, Lauren

Posted 2 years ago

“Ascalways the engineer was helpful and pleasant.”

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Posted 2 years ago

“Prompt arrival Friendly and knowledgeable service”

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Posted 2 years ago

“Cavan, was very pleasant and professional. He remembered the house and what was required from his last visit.”

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Posted 2 years ago

“I recently had our old system upgraded by Lynx. Very pleased with the result”

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Posted 2 years ago

“Pleasant young man who did the installation in a timely manner.”

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Posted 2 years ago

Lynx Fire & Security is rated 4.9 based on 2,427 reviews