LUNNEYS ELECTRICAL Reviews

4.94 Rating 3,345 Reviews
99 %
of reviewers recommend LUNNEYS ELECTRICAL
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read LUNNEYS ELECTRICAL Reviews
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Phone:

442840662223

Email:

craig@lunneys-electrical.com

Location:

5-7 Downshire Place

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I don’t blame Lunneys for the quality of Robert’s product. Box mauled with repeated openings & no remote control. Not ParcelForce delivery as claimed so no tracking but arrived on time. Roberts checked it FoC & replaced the remote. Recording onto USB is possible with a fair wind & the recording is superb when played back on an iMac 27in. Disappointing overall.
I ordered a Dimplex electric stove which on arrival looked as though it had been 12 rounds with Mike Tyson. I am still working on the area the stove will be situated, but I thought I should unpack it to check it works before setting it aside. While opening the box I found signs that the contents had been removed at least once before. Once unpacked, plugged in and switched on, something wasn't right. After closer inspection, the mirrored panel had come completely out of it's brackets. I thought to myself that someone has probably had this before me and if I send it back it will only get sent to someone else. I therefore spent about 30mins opening up the top and resetting the panel before testing it and securely closing it again. Rather a shame for a £160 purchase. Hopefully I won't experience any technical difficulties as a result next winter.
Good Afternoon, Thank you for your feedback. Firstly I would like to apologise that there has been an issue with your recent purchase. I will feedback to Dimplex your concerns regarding the item as all stock which we sell are brand new sealed items and should arrive to yourself like this. If you have any issues with this appliance please let me know. Again please accept my apologies and thank you for your feedback. All the best, Craig
The service I received was great but the delivery was terrible but this was downtown DPD I surgest you change couriers
Bad service. Poor information on delivery. Not keeping to delivery times. Not responding to customers. Only reason it was two stars is as the product it self was good. The company was dreadful.
Returned a 'faulty' tv as it made a fuzzing noise. Was refused full refund and were unable to supply a requested exchange. I was told to buy a soundbar & put up with the noise. I since bought another tv in another better electrical shop and it makes NO noise at all. Will not be back.
goods have still not arrived
Good Morning, Thank you for your feedback. I am sorry that the item was not delivered in time and we have passed this back to our courier.
They asked my address for delivery in Surrey and send to billing address in London.
This request for review has arrived before the goods!!!!
Good Afternoon. Thank you for your feedback. This was an automated review email from Reviews.co.uk based on the original order date. The delay in delivery was as per your request. If you need any further help please feel free to contact me on craig@lunneys-electrical.com
I still haven't had my dyson hoover which I ordered over a week ago. This is because I was out when they tried to deliver 5 days after ordering, but there had been no email or phone call to say when it was coming and this is the part I found to be poor. I am still waiting for it being redelivered
Good Morning, Thank you for your feedback. I will look into why you did not received an email as you would usually get tracking details from ourselves and from Parcelforce with details of your delivery. I have tracked your item and see that it is scheduled for redelivery today. The first attempted delivery was on Thursday, the delay in the redelivery is due to the Easter break. All the best, Craig
I ordered a Dyson on behalf of my 90 year old father who lives some 150 miles away from me (I too am disabled so I could not deliver it to him myself) but Lunneys would not deliver to him, only to me in Cornwall so I had to cancel the order and palce elsewhere. Very disappointing.
LUNNEYS ELECTRICAL is rated 4.94 based on 3,345 reviews