Lunar Shoes Reviews

Name: Lunar Shoes
Address: George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West., Cramlington
Rating: 4.82

4.8 Rating 6,476 Reviews

97 %

of reviewers recommend Lunar Shoes

4.8

Based on 6,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Lunar Shoes:

Launched in 1990, Lunar shoes set out with the aim of creating something new, colourful & elegant at prices that were within the reach of most British Women. Each season, the Lunar Design Team select unique materials and trims from all areas of the fashion industry and apply them to footwear.

The results are there for everyone to see, as season after season Lunar create an exciting collection compromising of classic footwear, colourful sandals and boots with a designer twist.

Every season Lunar launch over 300 brand new designs and these can be found in leading Department Stores, Boutiques & shoe shops across the UK & Europe, some are created in up to 7 colours!

In the last 25 years the brand has gone from strength to strength and now the design, buying & QC teams work in tandem and are true to the original aims of creating unique, seasonal designs, incorporating the best trims & embellishments in the latest fashion colours. As you can imagine this is not an easy job and that is why we say:

'Love Shoes, Love Lunar'.

Visit Website

Phone:

01670 713344

Email:

cs@lunarshoesonline.co.uk

Location:

George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West.
Cramlington
NE23 1WQ

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Lunar Shoes 5 star review on 20th September 2025

Irene Murray

Lunar Shoes 5 star review on 12th September 2025

Kim Elizabeth Escott-Bennett

Lunar Shoes 5 star review on 12th June 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sad to say I was disappointed and upset to find the shoes arrived on the allocated day ,however the shoes inside the box wereincorrect size”

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Posted 3 years ago

“Bought a pair of black shoes on first day of wearing them inside the house they split down the sides and I had to take them to the town to the cobblers to be stitched back up. Terrible”

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Posted 3 years ago

“The slippers I bought were ideal meaning the height of the heel as I have PlantarFaciitis and have to have slippers with a heel. However my usual size, size 6 were so small and tight they felt more like a size 4. So I had to return them unfortunately as the style was ideal for me.”

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Posted 3 years ago

“The shoes Iordered arrived with stains on them. I returned the straight away. I'm still waiting for a refund. I'm not happy.”

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Posted 3 years ago

“I’ve already written a review !!!”

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Posted 4 years ago

“I ordered four pairs of shoes which showed as in stock at the time of ordering ,the money was taken from my account, when my delivery arrived there was only one pair of shoes and I was told the rest were out of stock. Five days later I received the refund. Surely the company knows what they have in stock , I was then charged delivery for the one pair whereas the four pairs would have had free delivery. I’m not happy with lunars methods and will not buy from them again .”

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Posted 4 years ago

“Very Disappointed by this product and have asked for a refund. I am a UK size 7 which is what I ordered, but was too small. Had to send back and get my 1st ever size 8, so feel that sizing guidelines are not accurate. Within 2 weeks of wearing the wellies they let water in both feet so I had soaking wet feet which is completely unacceptable for new wellies. I also found them to be very uncomfortable. These wellies are a waste of money.”

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Posted 4 years ago

“Used to love Lunar toe post sandals but sizing has changed and now size 8 is too small when I'm a 6.5/7 for other brands. Crazy! Would buy lots if they fit.”

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Posted 4 years ago

“I did write already written a review. The strap was too short to close, therefore the had to send them back.”

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Posted 4 years ago

“Hi there really disappointed with the kendal grey JLY161..I haven't worn them a lot as only just received items see attached photos showing split on side of right sandal and the left is starting to split .See attached photos.The second pair are great but haven't worn them as yet.”

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Posted 4 years ago

“Have not received any shoes Can't get information when I will receive them very poor customer service..”

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Posted 4 years ago

“Lovely shoes but sadly the right foot shoe was smaller and narrower than the left and was also a slightly different shade of blue. Had to return for a refund.”

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Posted 4 years ago

“These shoes are SO disappointing. On your website they state ‘ metallic leather’ but they are infact synthetic throughout, very poor quality and so hard and uncomfortable and just not wearable. Couldn’t be more dissatisfied.”

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Posted 5 years ago

“Received wrong size and no returns label to send back. Spoke to them on phone, the man I spoke to didn't seem to care and quite rude.”

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Posted 5 years ago

“I ordered 3 items and only two arrived. I rang first thing next morning to be told “it’s a bit difficult without a computer”. I gave the order ref. Was then told “I will go and see if they are on a shelf somewhere and get back to you about refund or the item will be despatched”’ I don’t know if I’ve been charged for all three items or not or where my missing item is as I called last Thursday and I have not been contacted since. My name and phone number were not asked for either. This is poor service as all items ordered were in stock and I had an order confirmation showing all three items. It would be good if someone e at least got back to me?”

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Posted 5 years ago

“Have not received my order over a week later, so unable to do a review on product, disappointed with non delivery and lack of correspondencw from Lunar”

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Posted 5 years ago

“My boots are four days late. I have contacted both lunar shoes and DPD and heard nothing from either. The code doesn't work on DPD website. I don't know what else to do. I need the wellies for bee keeping and cannot go to apiary without them! Won't buy again :(”

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Posted 5 years ago

“Poor service.shoes not available.postsge not refunded. Not impressed.”

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Posted 5 years ago

Lunar Shoes is rated 4.8 based on 6,476 reviews