Lumena Lights Reviews

Name: Lumena Lights
Address: Centre 33, Long March, Long March Industrial Estate, Daventry, Northamptonshire
Rating: 4.89

4.9 Rating 332 Reviews

98 %

of reviewers recommend Lumena Lights

4.9

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

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Lumena Lights 5 star review on 24th April 2025

Roly G

Lumena Lights 5 star review on 21st April 2025

Kevin M

Lumena Lights 5 star review on 8th April 2025

Nic H

Lumena Lights 5 star review on 7th April 2025

Nic

Anonymous

Anonymous // 01/01/2019

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“Best customer service I have ever received. So helpful. Thank you.”

Helpful Report

Thank you very much David, that really is great to hear! Anything else be sure to give us a call. Best Regards, Lumena Lights Team.

“Ive bought various products, having come back to Lumena time and again. All good quality, delivered swiftly and with great service.”

Helpful Report

Thank you very much for your review! It's great to hear you are happy with the service we provide. Best Regards, Lumena Lights Team.

“Good quality product, quick delivery”

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Thank you for your review Constance! Great to hear you are happy with your product. Best Regards, Lumena Lights Team.

“Staff very helpful-went to the trouble of finding a product that suited my lights as the original was discontinued and sent me an email and link to order them. Excellent service.”

Helpful Report

Thank you for your positive review Sue. We're always happy to help, so If you ever need anything else just give us a call. Best Regards, Lumena Lights Team.

“Very good supplier, had lots of choice for the item I was looking for,”

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Thank you very much for your review Dave! Best Regards, Lumena Lights Team.

“Fast despatch and free swift delivery. Used more than once and would recommend.”

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Thank you very much for your positive review Maria! Best Regards, Lumena Lights Team.

“Excellent lights and excellent service, thank you.”

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Thank you very much for your positive review! It's great to hear you are happy with your purchase and our service. Best Regards, Lumena Lights Team.

“Fast efficient service Would use again”

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Thank you for your review Robert, we're very happy to hear it! Best Regards, Lumena Lights Team.

“Quick service and was so easy to order the parts I needed for my insect zapper am glad I got it up and working again ready for the summer months so happy”

Lumena Lights 5 star review on 7th March 2019

Helpful Report

Thank you very much for your review Russell! It's great to hear that you are happy with our service and glad that your EcoMaster is working again! Best Regards, Lumena Lights Team.

“Everything arrived on time week packed, great product. Also good advice on line”

Helpful Report

Thank you for your review Andy! We're glad to hear you are happy with your product. Best Regards, Lumena Lights Team.

“Ben always very helpful !”

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Thank you very much for your review Sarah! Best Regards, Ben & Team!

“This is the second time I have ordered lights from Lumena. As previous a quality product and efficient delivery.”

Lumena Lights 5 star review on 28th February 2019

Helpful Report

Thank you very much Lyn for your positive review and the image you have also attached! As always, we love to see photos once the lights have been installed so feel free to send anymore through to our email address for us to see! Best Regards, Lumena Lights Team.

“vvbbvbvbvbb”

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“Very pleased with light. Solid construction and good titanium finish.”

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Thank you for your positive review William! We are glad to hear you are happy with your purchase. Best Regards, Lumena Lights Team.

“Fab service, quality and delivery. V recommend”

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Thank you for your positive review Peter! We are glad to hear you are happy with our service. Best Regards, Lumena Lights Team.

“Cheers! Just what I was after with quick delivery.”

Helpful Report

Thank you for your positive review Daniel, much appreciated! Best Regards, Lumena Lights Team.

“helpful and efficient, ordered an outdoor dusk to dawn lantern and received the item within the time scale given, pleased with the item provided!”

Helpful Report

Thank you very much for your positive review Fred! We really do appreciate it. Best Regards, Lumena Lights Team.

“Just really good service,product was spot on and all came next day”

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Thank you very much for your review Nigel! We are pleased to hear you are happy with your purchase. Best Regards, Lumena Lights Team.

“Great lights, speedy delivery and super after sales service, I can highly recommend!”

Helpful Report

Thank you very much for your review Guy! We are pleased to hear you are happy with your purchase and our service we provide. Best Regards, Lumena Lights Team.

“Ordered a photocell for my mothers exterior light & paid for next working day delivery via UK Mail - didn't arrive. Called your customer service - nice response but after contacting UK Mail & finding out they had misdirected and would TRY to deliver on 24th (but couldn't guarantee??) - very disappointed that having paid £5 for a £5 item & the delivery service admitting that they had lost it, your staff did not push UK Mail to guarantee delivery of an item that they had lost!! Spent a lot of money over the years with you - probably won't again £5 voucher if I spend even more? Don't think so - you will probably lose that as well..”

Helpful Report

Thank you for your review Ron. I personally dealt with your request and can assure you that i did all i could to ensure your parcel was delivered on the 24th. Having checked the tracking upon my return i can see that your parcel was delivered first thing in the morning, which i was very pleased to see. Next working day is our standard delivery service; however, being so close to christmas there can be delays due to extra pressure on the couriers which are out of our control. Apologies that your parcel was delayed by UK Mail but we are pleased that it managed to reach you in time to take it to your Mother over the christmas period.

Lumena Lights is rated 4.9 based on 332 reviews