Long Eaton Appliance Company Reviews

Name: Long Eaton Appliance Company
Address: Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Nottingham
Rating: 4.86

4.9 Rating 1,657 Reviews

97 %

of reviewers recommend Long Eaton Appliance Company

Company Reviews

Metrics

Info

4.9

Based on 1,657 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 946 2555

Email:

sales@leaco.co.uk

Location:

Unit 1 Acton Ave.Fields Farm Rd.Long Eaton,
Unit 1 Acton Ave.Fields Farm Rd.Long Eaton
Nottingham
NG10 1GA

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Long Eaton Appliance Company 5 star review on 25th January 2024

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Long Eaton Appliance Company 5 star review on 15th August 2023

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Long Eaton Appliance Company 5 star review on 4th August 2023

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Long Eaton Appliance Company 5 star review on 3rd August 2023

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Long Eaton Appliance Company 5 star review on 13th April 2023

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“pleasant and professional contact”

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Posted 4 years ago

Many thanks for your kind review

Posted 4 years ago

“Really pleased with the kitchen. The installers were polite and have done a good job, the score would have been very good but 6 weeks after the main install and three from the floor being laid we are still waiting for the last items to be fitted. If I could give one bit of feedback, you need to update your clients, We have chased twice over different things, the last time two weeks ago, we were told it would be finished last week, as yet it hasn’t and neither have we had any communication to say when it will be. It has left us with slightly negative feelings which is a real shame.”

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Posted 4 years ago

Many thanks for your review . I'm sorry to hear this has left you with a negative feeling but we having been waiting on the made to order glass splash-back and 2 larder door replacements which are made to order . We have had the plinths and draw fronts which was waiting on your floor to go down, but just wanted to make one visit out to you to complete your lovely new kitchen, which after talking to the fitters is booked for tomorrow to complete 07/06/19.

Posted 4 years ago

“This the second kitchen I have had from this company and both times I have been thrilled with kitchen and appliance installation. However, I had my floor tiled and I am very disappointed with the tiler’s work. It was dug up after the first lay as it was so uneven. The mess of drilling up tiles was horrendous. My whole bungalow including the loft was inches thick with it. The second lay was not much better. Still lots of uneven tiles that I stub my toes on. I couldn’t bare to have it re-laid again with all the mess, so I now have to live with it. Have the kitchen fitters by all means they are brilliant. Ian our designer also did a fantastic job. My advice would be pick ur own tiler!”

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Posted 4 years ago

“Ordered the Neff S513G0X0G integrated dishwasher by phone and had good service from the tele-sales staff who price matched against another company who were cheaper. The fitting charge was £90.00 which sounded quite expensive but it took the fitter and his mate about an hour and a half to do the job and they took the old machine away. He did a really good job. Everything works perfectly. Very pleased.”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Searching for a specific range cooker we found this to be the one company to have one in stock. Delivery date arranged and item delivered as specified, so service to this point was very good. Unfortunately the delivery driver was on his own so i had to help him to get the cooker into the house. Lucky i was able bodied enough to do so i guess. There was a fault subsequently found within one of the ovens but this really couldn't be blamed on tis company and is being dealt with via Bellings. Overall apart from the delivery issue no problems.”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Very efficient and friendly ordering service. Bit disappointed that there was no second attempt to contact me when oven ready for delivery. First contact failed and I had to contact you, some 3 weeks after item was ready for delivery. Actual delivery then very good but superficial damage to oven. You responded immediately to arrange for Bosch Engineer to replace damaged part.”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“very helpfull, on time, on price”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Great prices, good products, swift delivery. Only one glitch - two products ordered and only only arrived so had to arrange a second delivery.. hence 4 stars not 5.”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Very good sales and delivery experience. Only disappointment was I was not informed that the appliance would not be installed.”

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Posted 5 years ago

We are Sorry Mrs Chelliah, we were unaware you required installation . This is something we are always able to offer at a small charge at the request from the customer .

Posted 5 years ago

“Found the company by chance online. Price seemed good for Miele so gave them a try. As the price looked possibly unusually good I was a little suspicious so made a check first. (if the price sounds too good it often isn't) However the item arrived on time and all seems well. The one criticism I have is the telephone manner which I thought could have been better, not rude but a little abrupt and rushed. I had a message when the item arrived in stock. I called to arrange delivery and pay the balance but next day someone else from the company phoned to ask the same thing. As I had already paid by credit card over the phone (no way to order/pay online that I could find) I was a little concerned, a call back was promised but never arrived. That said I have the goods as ordered so all was well. I would use again.”

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Posted 5 years ago

Hi Mr Eley, I am sorry for the confusion on payment/Delivery , This is most unusual and intend to make sure this doesn't happen again, And i do hope you are enjoying your Miele Dryer.

Posted 5 years ago

“Very efficient.”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Initially nervous to place an order with Long Eaton rather than my usual home store. However, fears unfounded. Good, smooth service from placing my order to delivery. A slight hiccup with the delivery date which straddled a bank holiday, but not a major problem. Would not hesitate to place orders in the future”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“bad start... delivery company brought the SMEG range cooker in a van with no tail lift.so cooker had to be taken off pallet and carried into my garage..on inspection it had a broken glass door.....thank fully Long Eaton compensated us for the troubles..it it was not for the very poor delivery service i would have given 5 stars”

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Posted 5 years ago

“They were flexible, allowing me to change my order after I had made it and paid the deposit when it became clear supplies of the first choice product were very delayed. They provided information and advice on a suitable alternative which was more readily available. Delivery was prompt.”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Clear communication and reasonable prices”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Easy purchase of all items for new kitchen price and delivery very good”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Placing the order was simple, I was contacted when the item was available and the company was flexible and accommodating regarding delivery. Paying was straightforward.”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“They provided me with what I wanted. The people on the phone were very helpful.”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Competitive prices Helpful staff”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“good service”

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Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

Long Eaton Appliance Company is rated 4.9 based on 1,657 reviews