Long Eaton Appliance Company Reviews

Name: Long Eaton Appliance Company
Address: Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Nottingham
Rating: 4.86

4.9 Rating 1,677 Reviews

97 %

of reviewers recommend Long Eaton Appliance Company

Company Reviews

Metrics

Info

4.9

Based on 1,677 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 946 2555

Email:

sales@leaco.co.uk

Location:

Unit 1 Acton Ave.Fields Farm Rd.Long Eaton,
Unit 1 Acton Ave.Fields Farm Rd.Long Eaton
Nottingham
NG10 1GA

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Long Eaton Appliance Company 5 star review on 25th January 2024

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Long Eaton Appliance Company 5 star review on 15th August 2023

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Long Eaton Appliance Company 5 star review on 4th August 2023

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Long Eaton Appliance Company 5 star review on 3rd August 2023

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Long Eaton Appliance Company 5 star review on 13th April 2023

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Rangemaster Fridge Freezer, which when it arrived I realised I had failed to take into account the depth of the product, assuming it would be the usual 600ml. Upon realising my error I called the firm who were very helpful and arranged to collect it from me at a cost of £100, which is very reasonable since it would be 150 mile round trip with two man collection. Fortunately I was able to change my order to a SMEG fridge which was more suitable. I was advised at the time of calling that it would be 8-14 weeks delivery, however I was delighted that they managed to get one within a week and delivered this when they collected the Rangemaster. Both of the delivery men were helpful, friendly and extremely efficient. Thanks you guys I would be happy to use you r firm again.”

Helpful Report

Posted 3 years ago

Thank you so much for the kind review Pamela, we appreciate your kind words

Posted 3 years ago

“I ordered a SMEG cooker from Long Eaton Aplliances in May 2021 , the only company I contacted that was willing to do so & the one with the most competitive price. Although delivery took considerably longer than the 8-12 weeks specified , due to Covid related distribution problems by the manufacturer, I can’t fault the service provided by the staff I dealt with at LEA , in particular Michael Killackey who dealt with my initial order & followed through on subsequent enquiries & updates. Although I didn’t receive a delivery slot call the day prior , I did get a 15 minute notification on the actual delivery day & the gentlemen who conveyed my purchase from van to kitchen couldn’t have been more pleasant & obliging . I’m more than happy with my SMEG Victoria TR6 2IP electric cooker - it’s of excellent quality , cooks beautifully & is easy to clean . It looks lovely in my “ artisan/ Mexican “ look kitchen . (The only thing to note is that the fitting of the handle on the front makes it slightly wider than the standard 600mm width specified) . Very happy ! 😊”

Long Eaton Appliance Company 5 star review on 25th September 2021

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Posted 3 years ago

Thank you so much for your kind words. We're so glad you're happy with your purchase and we think it looks stunning!

Posted 3 years ago

“Fantastic service from Michael, so helpful. Installed by two lovely guys, Paul and Brian. Very efficient and explained everything. Would recommend to anyone”

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Posted 3 years ago

Many thanks for your kind review .

Posted 3 years ago

“We highly recommend Long Eaton Appliances after our recent purchase. Very professional service, great value, free delivery and kept us updated on progress.”

Long Eaton Appliance Company 5 star review on 15th September 2021

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Posted 3 years ago

Many thanks for your kind reivew.

Posted 3 years ago

“These guys will look after you 100% they are very knowledgeable with all their products and they will give you the right information so you can make the right choice this is our second time using Long Eaton appliances cannot fault them whatsoever.”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“Had new fridge freezer. Used them before for range cooker. Excellent company to deal with.”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“A great company to deal with. Online they were the most competitive for all 3 appliances. After placing the order they were great at keeping you informed. The 2 delivery drivers who came twice to drop off appliances were brilliant. If you need appliances give them a call. Ordered fridge/freezer and cooker hood both in stock. Had to wait due to COVID for range cooker not a problem”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“Great Company to deal customer service was excellent, the delivery was efficient and the delivery men were very helpful.”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“I had to wait a little while for my appliances due to the pandemic, however I found Long Eaton Appliance Company very helpful and their prices very reasonable. The delivery men were very polite and helpful. I did have a slight issue with my Range stove this was the manufactures fault but Long Eaton customer services sorted it out for me immediately, in fact their customer service is so good I will not hesitate to buy from this company again”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“From my initial enquiry, through to installation of 3 appliances, I was impressed by the friendliness, helpfulness, courtesy and efficiency of the LEAC staff; from their Salesman, Customer services, Warehouseman, and last but not least the 2 lovely delivery men plus Ian, the cooker installer. The items arrived on time, were unpacked carefully and all rubbish removed. An all round great company, and the friendliest I have ever dealt with.”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“Very efficient and very good value. Gappy to recommend this company”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“Sales and service were very good, on our purchase of a Bosch washing machine from LEA. The installation was excellent: friendly, quick, clean and very efficient. My only criticism is that the Bosch offer redemption method was not clearly explained to us, and Bosch re-directed my enquiries to the wrong contacts three times on this. It's proved to be a long drawn-out process - we purchased the machine on May 28th and still have not had the £50 cash-back. (Apparently it's now due to us on August 11th.) Fair bit of hassle from Bosch and their promo company, so be warned: cash-backs can be over two months to be redeemed, and you may have to chase Bosch up to get it. (If LEA had pre-warned us on how to work the scheme, I'd have given them 5 stars.)”

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Posted 3 years ago

Many thanks for your review.

Posted 3 years ago

“Researched and found this company via WHICH MAGAZINE which recommended them as a Recommended Trading Company. Contacted them , priced the Washing Machine and Ordered.I think it arrived within the fortnight safe and sound. Told when arriving.Spot on. As a family run business I would highly Recommend.Best wishes and Many Thanks.”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“Very professional and courteous”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“Jim was very easy to talk to and extremely knowledgeable about all the appliances, he was also very quick to reply to email correspondence. Wayne’s team were all reliable and completed the work to a very good standard so thank you all very much, we are very happy with our new kitchen.”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“Good company to deal with. Good prices and easy an transaction.”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“What a lovely company to deal with very polite from start to finish all the staff help all the way , lovely customer service , I would 100 per cent recommend this company the delivery men were very polite also , brilliant company thank you .”

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“From start to finish a totally professional job !! Great design by Jim & the whole process ran like clockwork. Plastering, Plumbing, Electrics & Fitting all finished to a very high standard and left as clean & tidy as possible at the end of every day ! Guys doing the work friendly, polite & skilled at there jobs. Can’t fault LE Appliance in any way”

Long Eaton Appliance Company 5 star review on 22nd July 2021

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Posted 3 years ago

Many thanks for your kind review

Posted 3 years ago

“Very happy with appliance. Very quick delivery”

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Posted 3 years ago

Many thanks for your kind review.

Posted 3 years ago

“Very helpful great service, delivery tea really friendly, really pleased with my purchase, usually come here for my appliances will keep on doing so…thank you to all concerned..”

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Posted 3 years ago

Many thanks for your kind review.

Posted 3 years ago

Long Eaton Appliance Company is rated 4.9 based on 1,677 reviews