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London Serviced Apartments Ltd Reviews

4.5 Rating 211 Reviews

89 %

of reviewers recommend London Serviced Apartments Ltd

Company Reviews

4.5

Based on 211 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About London Serviced Apartments Ltd:

Established in 2000, our knowledge of London and our understanding of the industry is unparalleled; enabling us to offer the best prices and highest quality accommodation in economy, mid-range and luxury.

With our serviced apartments and short terms lets in London, you will have a living room in which to relax or entertain, space to work and facilities to prepare a meal – should you be tempted. Hotels serve a purpose but if you’re looking for a feeling of comfortability, home-from-home and luxury – alongside the benefits of a hotel – Serviced Apartments will enhance your stay in London.

*NOTE* We are not affiliated in any way with https://www.booking.com/hotel/gb/southwark-serviced-apartments.en-gb.html
Please do not leave a review if you have stayed at this property. This is a different company.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really impressed with professionalism, friendliness and speed of response of our agent, Ana. Room options were well suited and prices offered, competitive. Thank you! Would definitely use LSA services again!”

“London Serviced Apartments has given me the best of service especially Roy. It’s been great! Thank you and will definitely use them again for my next trip.”

“Beautiful flat and excellent staff.”

“London Serviced Apartments exceeded my expectations. Their swift responses, meticulous attention to customer needs, and expert property knowledge made booking a breeze. They didn't treat me as a mere guest but as a valued client, tailoring recommendations to match my preferences, even securing great rates for my stay. London Serviced Apartments sets a high bar by combining efficiency, exceptional customer care, and expert property insights. I won't hesitate to choose them for my future stays; they truly make my stays in London extraordinary.”

“The apartment was very nice and clean. People from concierge very helpful as well. Not giving 5 stars because i was missing any wardrobe for the clothes. Thanks!”

“I needed help to find a suitable serviced apartment for a one-year tenancy. London Serviced Apartments was prompt and helpful in their responses, and made the whole rental process hassle-free. They took care of my tenancy all the way till my deposit was returned at the end of my stay. Service was thus reliable and professional.”

“I would definitely give a 5-star for my previous experience as I had excellent service. Everything I asked for was dealt with professionally. They listened to my needs. The apartment was also excellent, spacious and at a very convenient location for my work. I stayed at Templeton Place; it was more than I could ask for. I am planning to book again.”

“Excellent service from Bonnie”

“Can highly recommend London Serviced Apartments! We have been working with the team for years and they're highly professional and effective. Can warmly recommend them for any corporate housing enquiry you may have!!”

“Excellent service very helpful Bonnie gave great customer service and helped with everything. The apartment was excellent and everyone was helpful”

“Customer service was excellent. Many thanks to Anastasija and Roy for the courtesy, efficiency and promptness. Would not hesitate to work with the team again.”

“Great service, have used before and am a returning very happy customer. Great properties, great customer service.”

“The whole booking process was very comfortable and professional. All feedbacks were sent very quickly. Our manager Anastasija was very helpful by email and also Roy who was in touch by WhatsApp. The apartment was very well equipped with all necessary amenities. The location was very very nice in Victoria, 5 mins walk from the Buckingham palace. The only issue that I would pay attention to is the fact that there was construction in front of our building that nobody from the booking team either knew about it or informed us. It was noisy and disturbing when we opened the windows. However, we didn’t stay in the apartment during the daytime, so in general we were absolutely happy with the apartment and its location. Anastasija also was very kind providing us complimentary late check-out (2 extra hours). I will definitely recommend London Serviced Apartments to my friends as a very professional and effective platform to find an apartment in London.”

“Our agent Bonnie was professional, efficient and friendly. The appartment was clean, pleasant to be in and in a top location. We had an issue with a bathrooom plug which was dealt with swiftly. The overall experience met all expectations and achieved that feel good factor. I will continue to recommend London Serviced Appartments to all.”

“Special thanks to Ana, everything I asked for, was dealt with efficiently and promptly...she was most helpful through the whole process of quoting, booking and invoicing. Booking form was easy to fill in. I know our Japanese guests have stayed at Queen Street City of London lots of times before, so no doubt our next guests coming to London next month, will have a good stay!”

“The booking form contains certain clauses in the declaration section that are unusual. It indicates the requirement for a late check in fee which is very alien and unfriendly. The fact that your card details are required while filing the form make me wonder how you can make payment and still be charged a late check in fee. Providing my card details without the booking being confirmed is also of great concern considering the security of my card information. I have not occupied the apartment itself yet so I am not even sure of the quality and standard of accommodation.”

“Great amenities, clean apartments, prefect for temporary home. The location is amazing close to everything you need. Staff are extremely friendly and helpful.”

“I had an outstanding experience with this booking service, and Bonnie Scott, in particular, provided exceptional assistance throughout. From the beginning, Bonnie was prompt, polite, and accommodating, ensuring I had all the necessary check-in details for my stay. Her friendly and attentive nature made me feel valued as a customer, and her valuable insights were truly appreciated. The booking process was seamless and straightforward, thanks to the user-friendly website and excellent communication. I highly recommend this service, and Bonnie's dedication to her role made my experience truly delightful.”

“Bonnie, the agent, responded promptly to all requests.”

“Excelent support from Bonnie. Very quick and effective reply. Easy booking and payment.”

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London Serviced Apartments Ltd is rated 4.5 based on 211 reviews