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L&C - London & Country Mortgages Reviews

4.7 Rating 1,478 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,478 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

Whilst searching for my first property, an estate agency passed on my number to L&C and I received a phone call from them. I didn't like that and I thought I didn't need it, but had gone along with it anyway. I nearly hung up the phone, but it turned out that sticking with them was one of the best decisions in the whole process. Only criticism is that at the time of the mortgage application I've been told by my adviser that I can expect the lender's decision by the end of the day, which turned into many weeks and it was quite a stressful waiting game, I can't blame L&C for the delay itself – it was actually the lender who seemed quite disorganised. Everything worked out in the end and I feel like L&C helped me finding the best mortgage deal, which I wouldn't have found despite my own research. I'm also glad I didn't sign up with a different mortgage adviser/broker, who would have charged me £1000 straight away, no matter if it would have been successful or not. L&C received a commission at the end whilst I didn't pay anything extra (I checked the lender's website and it confirmed that I would have received exactly the same deal had I applied directly), and I think for the amount of time they spent on my case they deserve every penny.
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Posted 8 years ago
Thank you for taking the time to submit your honest review Andre, we really appreciate it. With your permission, we'd love to share this 5* review with your team. Many thanks L&C
Posted 8 years ago
Always in the ball with all products and latest mortgage deals to suit individual needs. Great follow up team and service to oversee mortgage to completion. The online tracking system is very useful. Full marks to Owen at L&C. I have now used him a number of times for my buy to let portfolio and will certainly continue to do so.
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Posted 8 years ago
Thanks for taking the time to send your review, Brian. We'll be more than happy to pass this feedback on to Owen. L&C
Posted 8 years ago
VERY GOOD THEY DONT CHARGE YOU FEES FOR THERE SERVICES
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Posted 8 years ago
Fantastic customer focus, first rate service.
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Posted 8 years ago
Thanks for writing your review Lisa, we're so pleased to hear that you're happy with the service you received when arranging your mortgage. Thanks L&C
Posted 8 years ago
Always on hand to answer questions. Very professional service offered by Nick.
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Posted 8 years ago
Really easy process, explained really well and help every step of the way....couldn't be better! Thank you
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Posted 8 years ago
Very quick efficient service. Our friendly, professional advisor Liam ensured the whole process went smoothly from start to finish
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Posted 8 years ago
Found me an excellent new mortgage deal.
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Posted 8 years ago
I`ve dealt with L & C Mortgages for several years, their standards are consistently high, offering a first class service, thoroughly checking my requirements and offering the best deals I`ll use them again and recommend them to others
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Posted 8 years ago
Essentially, Suraj and the team at L&C made it possible for us to get our dream home. Without their help we simply would not have been able to do it. Not only are they professional, courteous and efficient but they know their stuff inside out. I wouldn't hesitate to recommend them to anyone.
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Posted 8 years ago
I cannot speak highly enough of London and Country Mortgage Advisors who have supported myself and my wife through a re-mortgage application. The whole process has been wonderfully stress free and the advisors (Hayley Rowe and Olivia Taylor) have been exceptional; both knowledgeable and thorough but always on hand to answer any query, big or small, swiftly and efficiently. I would 100% recommend them to anyone needing mortgage advice or direction to find the best offers on a huge mortgage market.
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Posted 8 years ago
Top rate service I would recommend to anyone requiring a mortgage great job keep up the good work
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Posted 8 years ago
As a first time buyer and having had a negative experience with a previous broker I had a lot of questions and worry. L&C genuinely made it so easy: they talked me through everything, had so much patience, friendly, professional, everything I could have wanted. The advisor worked till 8pm going through the AIP form with me and the next morning he called to tell me I had it. A week later I received my mortgage offer! Amazing service. I'm not one to usually write reviews but I really would recommend them - and they're free! Unbelievable.
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Posted 8 years ago
The adviser was very thorough explaining everything to us and kept us well informed
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Posted 8 years ago
Brilliant customer service, dedicated team member who kept in touch, fast response time
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Posted 8 years ago
Efficient and swift service
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Posted 8 years ago
Excellent advice and very helpful throughout the whole process.
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Posted 8 years ago
Excellent customer service received
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Posted 8 years ago
Remortgaging is often stressful but L & C make it easy. The brokers are easy to deal with and listen to what you want. The deals are excellent and the switching process was simple. All done earlier than I thought saving me money in the process. So no hassles and free service and no pushy sales people. A very happy customer.
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Posted 8 years ago
Tim talked me through the whole process from start to finish and was very helpful. I had no idea what each stage involved and he explained everything with patience. The fact L&C is independent is a real attraction
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Posted 8 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,478 reviews