“I received excellent customer service - I dealt with two different customer support agent and both were fantastic. The goods arrived quickly and the prices were very good. Overall, I am a very happy customer.”
Hello Vivien,
We’re glad you’re happy with your purchase, I am sorry for the disappointment regarding the voucher. The £5 off code requires a £70 minimum spend, and as this wasn’t reached, our system issued the next best applicable discount instead — which is why you received the 5% discount code to offer you the £1.92 saving.
Any questions please email us on info@locksdirect.co.uk
Kind Regards,
Hollie
“Excellent. The locks are really strong & also the keys. The keys to the old one bent easily but these are a lot stronger. They were delivered quickly. Will definitely use this company again if we need any other locks although these ones look like they will last a long time.”
“I highly recommend this company. I was initilally wary about ordering online from another "unknown" retailer, but I was very pleased with the service from Locks Direct. This is a genuine company and the product was exactly as advertised. The delivery was efficient and well packaged. Thanks!”
“Absolutely brilliant team with great customer service. They gave really helpful advice on padlocks that needed to be of a certain standard for insurance purposes. Also provided a great solution to the type of locking system we needed on an outbuilding. They went over and above expectations.”
“Locks Direct were a pleasure to deal with. It was so refreshing to be able to speak to someone who was very knowlegeable and offered very good advice.”
“buying from locks direct was easy the products are very good and the service i recieved was was very very good, I would certainly recommend them,and buy from them again”
English
