We are very sorry to hear that you are still waiting for your report. If you can let us know which Supplier you selected from our website, we will be happy to chase this up on your behalf. Our email address is: firstname.lastname@example.org
“Arranged for someone to come and survey work - they rang & cancelled with less than hour to agreed time!
I had took a day off work & driven 100 miles to be at place agreed.
If this is indicative of the standard of professionalism of tradesman on this site it is a total joke!”
“The home buyers survey was carried out two weeks ago and I have still not received the report. I have been very disappointed with the service received.”
Posted 4 years ago
Thanks for your comment. We are very sorry to hear that you have not yet received the report you are waiting for. If you can email us at email@example.com with the details of the Surveyor you selected to carry this out - we will progress this on your behalf.
“All surveyors bar Mr Pidgeon undercut on another in the most unprofessional manner - there approach to me was also unprofessional, one telling my wife he would know £50 off if she was good-looking and if we "paid in cash"......extremely dodgy...I would not use this website or any of the Surveyors particularly the one above who I am dealing with personally after he spoke to my wife in such a crude manner. P Bretton”
“The recommended surveyor Melanie Lane-Fox performed the a full buildings survey which was literally of no use. With each issue she didn't elaborate or define the issue she basically said it warrants further investigation by an expert.
No allowing reviews on your site ensures that shoddy surveyors can still get work.
Will use reallymoving in future as their surveyors are reviewed.”
Posted 5 years ago
Hi, I am very sorry to hear that you had such a bad experience with a surveyor listed on our Website - we will investigate this for you. We do allow reviews on our site - in fact we positively encourage it! We send everyone who requests an estimate a link to a Feedback questionnaire. The results of this are posted on to the Surveyors Profiles on our website, so that any potential Customer can read them before choosing which Surveyor to appoint. I know this is a feature that many customers find very useful, as it helps them to make an informed decision.
“I contacted 3 different electrical companies. One said they couldn't offer anyone until a few weeks' time, and the other two have not returned my calls of responded to an email. I will wait 2 more days and try the others.”
“A list of nearby electricians was supplied quickly and one phoned me to fix an appointment to do my small electrical repair. I waited for him to turn up on the agreed date, but he did not show up at all. He ignores my emails to find out what happened.
I suppose the repair job was not big enough for him? If he had phoned and told me that I would have known to try elsewhere. This put me off looking at the others.
“The surveyors i have used in the local area are absolutely way off the mark when it comes to understanding the true market value of local properties. They do not use the correct Comps. and I have tangible documentation showing a >40% under valuation. They charge significant fees for work that is unacceptable. These matters must be addressed otherwise buyers, sellers and lenders alike are being sold misleading information. The appeals process to contend the valuation decisions is way too generic and in most cases the client is being asked to do the work for which they have already paid the surveyor to perform. Can anyone else see that this is a revolving scam that the relevant authorities should look into?”
“I followed up with 3 of 5 surveyors returned & each quoted me figures higher (in one case by 50‰) than price on results. A waste of everyones time.”
Posted 6 years ago
I am sorry to hear that you were quoted higher prices than the results suggested. We do ask that all of the Suppliers listed on our website make sure that their prices are up to date, but this clearly hasn't happened in this case. We will send them a reminder of this fact. Thanks for bringing this to our attention.