Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,858 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t say nicer things about Steve! He was amazing through the whole process. The person to really explain what was going on, and to always come back to me! Thank you for being amazing!”

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Posted 1 year ago

“Friendly and supportive service. Also explained information in detail”

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Posted 1 year ago

“Good service by stacey. Thanks for all your help.”

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Posted 1 year ago

“Excellent swift service”

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Posted 1 year ago

“It took a while to get where we needed to be but Aaron was by our side all the way and pushed for everything we needed. I can now relax and not stress over the cost of living fir the next 4 years”

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Posted 2 years ago

“Ian and his team were very helpful and understood our requirements and tailored their advice accordingly and concluded matters as quickly as they could. I really did not think they could help given our circumstances. Well done !”

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Posted 2 years ago

“An excellent service that very much has the customer as its focus. We were kept well informed of progress and Christine and Rebecca were especially attentive, speaking to both my wife and I on a regular basis throughout this whole process. I would have no hesitation in recommending this service.”

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Posted 2 years ago

“They kept me informed of the full end to end process and were helpful at trying to sort everything out. The only downside is that towards the end they didn’t have clear deadlines from the actual loan company often leading to me being unclear on next steps”

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Posted 2 years ago

“Smooth and friendly service”

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Posted 2 years ago

“Kept upto date with the application process and documentation required”

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Posted 2 years ago

“Very helpful all of the staff that I had dealings with. Speady , friendly service. Kym kept me updated throughout the whole process and also informed me of the home collection service which was very useful. She also referred us to a life insurance broker who was able to offer us a policy which was able to cover the mortgage and the new loan. Very efficient service.”

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Posted 2 years ago

“Very prompt and helpful service and Lauren was both proactive and reactive when needed.”

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Posted 2 years ago

“The life insurance man Richard was really helpful and friendly. He would have received 5 stars but unfortunately the loan application people weren’t quite so efficient and the constant repetition of paperwork requests were tiresome and therefore pulled the overall score down. But on the whole we were pleased.”

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Posted 2 years ago

“Really nice team”

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Posted 2 years ago

“Had a couple of teething issues that were sorted along the way, but a massive appreciation for the service received from Richard. He was thorough, professional and polite, and a general pleasure to work with. He helped with a lot of my questions, and didnt over complicate things for me by using jargon and he made sure that he did the best he could for me in any way possible. He, himself deserves 5 stars. Thanks Richard :)”

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Posted 3 years ago

“The increase in interest rate at the very last minute was unwelcome however the support level provided throughout my application was very good”

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Posted 3 years ago

“Nice, easy to understand. Staff knowledgeable and supportive throughout process.”

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Posted 3 years ago

“All the staff members we dealt with were extremely friendly and professional, helping us find the best solution for our situation. Lisa and Assif (think I have spelled wrong) were our main points of contact and really helpful.”

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Posted 3 years ago

“Great friendly service step by step help. Constant communication”

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Posted 3 years ago

“Very good service, quick at replying and a stress free process. Highly recommend loan.co.uk”

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Posted 3 years ago

Loan.co.uk Ltd is rated 5.0 based on 3,858 reviews