Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.96

5.0 Rating 4,804 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 4,804 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company have an excellent team who work tirelessly for the customer I.e me. In any team some people stand out above the rest. Stacey and Lisa are these people. They have gone above and beyond to get my case through given the time restraints. It’s not been plan sailing but we got there and for that I wholeheartedly thank them and the rest of the team. I would recommend the company no problem. One size doesn’t fit all and this company recognises this. Thanks very much.”

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Posted 5 years ago

“Everything made easy from start to finish giving us all the options with our loan very friendly and professional staff”

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Posted 5 years ago

“Excellent service from start to finish - I discussed my objectives with a number of agents, however Loans.co.uk understood my needs and offered support throughout the duration of my application. Thanks to James and Darryl and i'm looking forward to my home improvements...”

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Posted 5 years ago

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Posted 5 years ago

“Thank you so much. You made the process simple Very friendly helpful team”

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Posted 5 years ago

“Great service, kept up to date with progress of application throughout and always on hand if any questions or queries.”

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Posted 5 years ago

“Smashing service thanks. non judgmental in tricky and complicated circumstances very patient and handled expertly would definitely recommend this service”

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Posted 5 years ago

“Both Stacey Hibbert and Billy Westbrook were second to none in their communication through the whole process this made things much more easy for the application on my front as emails sent were like like a checklist for me to complete and return. Daily updates via phone and email were greatly received and the whole process was completed in excellent time. The whole experience has been more than excellent and I will not hesitate to use Loan.co.u.k again in the future.”

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Posted 5 years ago

“We thought James Leatherbarrow and Darrly Wooley were very professional and conscientious. Definitely made the process as easy as possible. Thank you.”

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Posted 5 years ago

“The service was brilliant all the way through,our application needed a lot of back and forth and both Andrew and Tom helped us with everything and what was happening next,will be coming back in two years time!”

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Posted 5 years ago

“Stacey Hibbert and Billy were so easy to work with and happy to help, they kept me informed throughout the process and had my loan turned around really quickly.”

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Posted 5 years ago

“They were very committed, quick and extremely helpful during the whole process. I highly recommend them.”

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Posted 5 years ago

“Very fast friendly service . Thank you for making this a pleasant and easy transaction.”

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Posted 5 years ago

“Very Pleased very Happy .”

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Posted 5 years ago

“This is the third product we've used Loan.co.uk for, and, as with the previous two, they have been superb. My thanks to Billy and Lucy for working hard to get us the right product, and to get everything resolved. Together we've dealt with a lot of Covid-related hurdles from lenders and surveyors to get everything over the line, and throughout their work on our behalf has been consistently great.”

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Posted 5 years ago

“The team at Loan.co.uk were just fantastic. They communicated daily, were hugely supportive and we really felt they were on our side. After trying to secure our mortgage through our current lender , recieving really poor service and no service as we didn't tick the 'right' boxes the Loan.co.uk team were on the opposite scale - so supportive and helpful - I would thoroughly recommend.”

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Posted 5 years ago

“First class service from start to finish. We got a debt consolidation loan and it was the best thing we have done as now we have so much money over each month so we can now have a life again. I was dealing with Faye and Lauren both were so friendly and made every step of the process so easy and it was all pretty quick. They both were so helpful and certainly well clued up. Amazing service. Thanks ladies for all your support xx”

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Posted 5 years ago

“Loan Reference 300072844. I had a brilliant experience with Loan.Co.Uk and in particular the service I received from Anna Rapley. I was able to text at weekends and call after working hours. I felt like Loan.co.uk drove the process for me with reminders and pushing other parties for information. This is a 5 star service and I felt like I was really listened to and very well looked after indeed. Fast, efficient and very friendly.”

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Posted 5 years ago

“If I could give no stars, it would be a no star service. They take a very long time with communication, do not update the client about the application process, do not explain the whole process, continuously reassuring you that you are in your 'final stages' of the application then asking for more and more documents or emailing 'I am sending documents as we speak' when I asked if everything is fine with the application process (with all documentation provided a good few days prior). They charge a huge fee but don't do much work, if they fill in an application form, it comes with mistakes. I finally decided to withdraw my application with them after 5 weeks of wasted time and went straight to my mortgage provider. Useless service and I would never recommended them to anybody.”

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Posted 5 years ago

“Had to chase up for updates on regular basis, however all staff especially Simba polite and helpful when doing this. Home courier service a good service to speed up the process Could improve by speed of communication. There seems to be a delay in this which delays the process even further. It took days to get an reply from emails which resulted in having to contact them by telephone. Didn’t always have a call back like they said.”

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Posted 5 years ago

Loan.co.uk Ltd is rated 5.0 based on 4,804 reviews