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Loan.co.uk Ltd Reviews

5.0 Rating 4,639 Reviews
99 %
of reviewers recommend Loan.co.uk Ltd
5.0
Based on 4,639 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Loan.co.uk Ltd Reviews
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Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024
Dana Sharma
Loan.co.uk Ltd 5 star review on 14th April 2024
Kelly Westcott
Loan.co.uk Ltd 5 star review on 29th February 2024
Joby Abraham
Loan.co.uk Ltd 5 star review on 7th July 2023
Rosie K
Loan.co.uk Ltd 5 star review on 24th March 2021
Muhammed Njie
Loan.co.uk Ltd 5 star review on 3rd April 2020
Ricardo Rowe
Loan.co.uk Ltd 5 star review on 29th August 2019
Lynn Whiting
7
Anonymous
Anonymous  // 01/01/2019
I would personally like to thank Tom Drew, in the bath branch, he made the transaction easy to follow, and we were able to do all paperwork etc on line with the back up of the phone When needed.
Helpful Report
Posted 5 years ago
No complaints, Lucy was very clear and concise, she knew her job function extremely well and communicated exceptionally through out the application. A pleasure to deal with 10/10. Excellent.
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Posted 5 years ago
No complaints at all, Lisa was amazing, communication 10/10, friendliness 10/10, turnaround 10/10. Thank you!
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Posted 5 years ago
Very good service. James was very helpful through this painful process. I would not hesitate to use them again.
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Posted 5 years ago
My wife and I have approched Loan.co.uk after struggling finding a loan due to our personal circumstances, Lisa has fought our case and managed to find us a loan almost instantly. She worked long and hard to make sure we are satisfied with the loan that was offered to us, and as someone who never took a loan in the past it is an intimidating experiance. I have to say Lisa has been with us every step of the way answering every annoying question we had. Due to personal reasons we didnt go through with the loan eventually but I must say that when we do in the near future I will sure choose Loan.co.uk to be the brokers as I know the process will be fast and with no hiccups.
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Posted 5 years ago
James L dealt with my application from initial application to completion. Excellent customer service providing clear & concise advice as to the best product to suit our needs. I would have no hesitation in recommending to others and would highlight the professionalism of James L in dealing with any and every query raised.
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Posted 5 years ago
We first spoke with Lisa who worked hard in sorting us a koan. Unfortunately due to the lenders change in rules around the covid we weren't able to compete however contacted Loan.co.uk again a few months later where Natalie worked so hard in searching for a loan. Despite our bad credit and previous debts the fees and rates were very reasonale. We spoke to Natalie nearly daily at some point and nothing was ever too much trouble. From start to finish she was friendly, approachable and replied quickly to any requests. We cannot thank you enough! You've help us stress less, combine our debts and be financially better off. Thank you again. 5* service although you deserve 10*!!
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Posted 5 years ago
From beginning to end; James L handled my application professionally and efficiently. A number of new and emergent issues due to CV19 came to the fore but with James guidance all where navigated swiftly. A Huge thanks to James and the team in helping securing my loan at this difficult time.
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Posted 5 years ago
Your team management and dealing with customer too good Punctuality nice
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Posted 5 years ago
Loan.co.uk we’re extremely helpful in getting us our loan we needed. We needed funds quick in order to secure our property and within 4 days we had the funds in our account. A big thanks to Kamal who helped the process run smoothly throughout he was always approachable and always able to be contacted even out of normal business hours!! We are now living happily in our new property! 😊 Thanks again Loan.co.uk & Kam!
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Posted 5 years ago
Marvellous service from this company. Sorted my mortgage out competently and professionally. A special thank you to Andrew Ireland who worked tirelessly to accommodate our needs. I would highly recommend Loan.Co.UK to everyone.
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Posted 5 years ago
A special mention to Lucy Williams who guided and helped me complete the journey with Loan.co.uk Ltd. Lucy dealt with the process of securing my loan in a very professional manner. She was always there to answer anything that I was unsure about and kept me updated throughout the process. She was a pleasure to deal with and nothing was to much trouble for her as the loan became complete. Thank you Lucy. Would highly recommend Loan.co.Uk to anyone needing finance.
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Posted 5 years ago
After applying back at the start of the 2020 and then cornavirus taking over the world it was a great pleasure to finally sort out the funding we needed for our home improvement this week. James Leatherbarrow was always friendly and helpful and we got there in the end.
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Posted 5 years ago
Fantastic service. After a late change due to delayed info from a third party, Lucy Williams sorted out an alternative lender. Her help and support was next to none and I can not thank her and the rest of the staff enough. Thanks again , Judith Finley
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Posted 5 years ago
Natalie was very helpful and professional throughout the process, but was also approachable and kept us up to date with what was needed or if there was any further information that we needed.
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Posted 5 years ago
Very helpful Natalie guided us through the whole process ensuring we had all the details we needed and what details where needed by us.
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Posted 5 years ago
Rosie gave a first class service, she deserves the upmost credit for her excellent customer service skills, she went above and beyond. I cannot fault Loan.co.uk, I would highly recommend them.
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Posted 5 years ago
Good customer service, prompt replies to my questions, examined everything thoroughly
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Posted 5 years ago
Thanks to Craig Legge again, a brilliant advisor and as always goes above and beyond for us. Would highly recommend.
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Posted 5 years ago
Quick response with options and when we failed the second set of questions they produced another provider and completion was swift. They understood our dilemma and reacted accordingly. Always available to answer a question.
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Posted 5 years ago
Loan.co.uk Ltd is rated 5.0 based on 4,639 reviews