Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 4,151 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 4,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi very pleased with the service i received easy application took around five weeks for my re mortgage to be offered and get my finances back in order was kept informed all the way and was always available when I needed any advice or concerns would recommend this company without esitation”

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Posted 3 months ago

“Excellent service & secured the best deal for us & got cashback! Jamie was very helpful and efficient & everything was sorted in no time. Thank you!”

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Posted 3 months ago

“Danielle was outstanding on the ball and kept me in the loop at every stage . Never had someone so helpful like that before when taking out a loan”

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Posted 3 months ago

“I have been really impressed with how helpful Loan.co.uk have been and how quickly they were able to assist me. Very professional and friendly. I would highly recommend this company and a big thankyou to Lauren for all of her help.”

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Posted 3 months ago

“I just want to say a massive thank you to james and emma for all your help throughout our application journey. You made the whole process so much easier with all your friendly help and guidance. You were there on hand throughout and always quick to respond and assist whatever the query was, you were there to help. Thank you again 😊”

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Posted 3 months ago

“Many Thanks to David Lauren and Lilly who sorted loan and cover, all very helpful and patient! Thanks again for your understanding and getting me the best deal. This will make my monthly outgoings so much easier to manage, always on the other end of the phone to help out , great customer service”

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Posted 3 months ago

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Posted 3 months ago

“An extremely good experience to have worked with such a professional and friendly company. Although my case was more complex than normal you came up trumps. Well done”

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Posted 3 months ago

“Very helpful explained it in easy to understand terms and kept us in the loop the whole time. Amazing people and made it very easy and didn’t make me fill stupid.”

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Posted 3 months ago

“Mike and Alice have been amazing and so helpful. I got a great deal and at a really affordable rate. I would recommend to others in the future.”

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Posted 3 months ago

“Lilly was amazing! Excellent commutation skills. Very kind, knowledgeable an absolute pleasure speaking with her.”

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Posted 3 months ago

“Lucy, the case Adviser was really helpful and a pleasure dealing with. Great advice and quick communication meant the full process was seamless and speedy.”

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Posted 3 months ago

“Really easy to use and instructions and process straight forward.”

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Posted 3 months ago

“Yes they all done a brilliant job and pointed me in the right direction cheers all I will recommend you to anyone looking for a mortgage etc. regards Rob.”

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Posted 3 months ago

“I can highly recommend Loan.co.uk. Their app is excellent, as are their customer service people. At every step of a reasonably complicated process they explained everything perfectly, and checked and double checked that I understood exactly what I had to do. Their customer service certainly deserves the full 5 stars; as a simple example, if I missed a phone call the follow up was to ask when would be convenient to me to call back and I really felt that the customer service team went out of their way to make the whole experience easy for me. As a result, I have received my 2nd mortgage funds only 4 working days after initiating contact with loan.co.uk, which is remarkable.”

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Posted 3 months ago

“Lilly was excellent! Very knowledgeable and extremely personable and with great communication skills to boot. Would highly recommend”

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Posted 3 months ago

“I am very happy with loan.co.uk services. First of all, they are extremely fast at processing all paperwork and work well in teams, which was very helpful with clear explanations and timelines. My case was handled correctly, without any issues, and in a timely manner. They responded to my enquiries promptly. I'm glad I chose loan.co.uk, and I'd suggest and recommend it to all my friends and anyone else looking for mortgage advice. I genuinely give the loan.co.uk team a rating of 5 stars and 10 out of 10, and I mean it.”

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Posted 3 months ago

“Really friendly , genuine and professional , everyone we dealt with was the same , we were kept up to date all the way and they were really pleased when we were accepted, it made a usually nerve racking experience much easier, so thank you to the team especially Ryan & Christine and everyone else involved. I would definitely recommend them to anyone requiring their services .”

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Posted 3 months ago

“Our first time experience with a bridging facility, the process was originated by Martin who was diligent and professional. we had an offer within 24hrs. Our case Manager Nadine looked after us from offer to completion. The process was seamless throughout each stage of the review. The communication was equally impressive with calls and emails outlining each stage and what to expect.”

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Posted 3 months ago

“We recently worked with Loans.co.uk to secure two mortgages , quite a lot to manage at once but we couldn’t be happier with the support we received from their team. Claire deserves special mention for her patience, her listening ear, and her ability to truly understand our needs, even when faced with challenging and complex issues. She’s the best among the team and incredibly organised. Jamie impressed us with his confidence in his advice, helping us remortgage smoothly and conveniently without the need for a surveyor visit. Christine kept communication clear and consistent, always respecting our preference to be contacted via email. Lastly, Suzannah did her best to speed up the mortgage approval process. Overall, we can highly recommend Loans.co.uk. While their fees can be slightly higher than some other brokers (depending on the type of loan), it’s well worth it for the exceptional service and their ability to find the best possible mortgage offers on the market with a very high approval rate.”

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Posted 3 months ago

Loan.co.uk Ltd is rated 5.0 based on 4,151 reviews