“Workmanship excellent. Cleaning up after themselves excellent. Polite hard working workforce 100%. Communication from office....poor but we got there without major upsets, just annoying. Overlook that and it’s a pain smaller than the gain so overall VERY GOOD”
Posted 4 days ago
Many Thanks for your review . I'm sorry to hear that you were disappointed with the communication from our office. We have around 30% of our office staff in at moment due to COVID 19 and unfortunately this may be the reason your experience has been affected . We have recently ensured calls are diverted from the office to those who need to work from home to ensure our customers aren't affected by the changes we've had to make . Your feedback is really important to us so we really do appreciate you taking the time to leave such a positive review . I will pass on your comments to the installers who visited your property and we hope you enjoy your new heaters !
“It seemed too good to be true, which normally arouses my suspicions, but after checking them out and dealing with the good people of LMF, I am happy to say that I am now enjoying more warmth in my flat than I could possibly afford in the past with my old heaters. These excellent replacement Dimplex heaters have not cost me a penny! Anyone struggling in a similar situation would be daft to not do the same and take advantage of these government grants. Huge thanks and respect to Evan and all of the team. From first contact, through to surveying and fitting, everyone was polite, helpful, professional and very efficient. Very highly regarded and recommended. Rob from Torquay”
Posted 4 days ago
Thank you for taking the time to leave us such a positive review. Feedback like like this is so important to us as it encourages those who are entitled to funding to go ahead and apply . As a business we are dedicated to helping those struggling due to inefficient homes to obtain the help they are entitled to which is what ECO is all about . I will pass on your comments to all involved with your install .
“The men that arrived were both very professional and very tidy, cleaned and hoovered any time they made a mess. Both were very friendly and completed all work in a timely manner but high standard.
Explained in detail how heaters work an if needed any assistance to look through the book or contact you back.
Heaters themselves are great.”
Posted 6 days ago
Thanks for taking the time to leave us such a positive review . Your feedback is really important to us and we will pass your comments onto the installers who worked on your property .
Adam was efficient, friendly, polite and a very clean & tidy worker.
The heaters installed are modern and look great, just a bit of trial and error to have them working efficiently but so far so good.
The old heaters were also collected within 24 hours, again a very efficient job.”
Posted 1 week ago
Thanks so much for your review .We've passed on your feed back to Adam . If you need any further assistance with your heaters please just give us a call .
“Professional polite and tidy in all aspects of the installation,excellent all round .
I myself have worked in maintenance and refurbishment since 1976 and the 2 operatives who attended my property are easily as competent and professional as any I have worked with.
Please pass on my thanks.
Many thanks Richard Last”
Posted 1 week ago
Thanks so much for your fantastic feedback Richard. We have passed your thanks on to the installers .
“Excellent service from start to finish with all heaters installed to the highest quality of workmanship with full consultation with ourselves. Very happy with the end result and would not hesitate to recommend.”
Posted 1 month ago
Thanks so much for taking the time to leave such positive feedback . We really appreciate it .