LMF Energy Services Reviews

Name: LMF Energy Services
Rating: 4.78

4.8 Rating 1,014 Reviews

96 %

of reviewers recommend LMF Energy Services

Company Reviews

Metrics

4.8

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

LMF Energy Services 5 star review on 1st June 2023

Lynn

Owen Cotterell

LMF Energy Services 5 star review on 25th May 2023

HOWARD

LMF Energy Services 5 star review on 24th May 2023

Dennis

HEATHER

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service. LMF organised and installed solar panels for me through the government funded scheme. They covered all aspects of application, information, a survey, scaffolding, installation and connection to my supply. All aspects were carried out professionally, carefully and considerately. I was kept informed and although the work spanned some time it is as never intrusive and all the work people involved were friendly and informative. I am very happy with my solar panels and the energy they now provide me (and reduced bills) - and hopefully soon - my neighbours, through Octopus!”

LMF Energy Services 5 star review on 24th January 2023

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Posted 2 years ago

Good Morning Emma, Thanks for providing us with such positive, detailed feedback. It really lovely to hear that you were happy with the install and you're already seeing a reduction in your energy bills. Thanks again for your lovely comments . Kind Regards Lisa Foran

Posted 2 years ago

“Professional, polite. Very impressed”

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Posted 2 years ago

“From first contact, the inspection & suitability checks done within few days. After a few more days scaffolding was set up and was ready for solar installation. Solar panels installed and electric connection done pretty much at the same time, however there was a problem and luckily the electrician gave his number and after calling him issue was solved following morning. The installers were nice & friendly and it was a very speedy install. I have recommended LMF to other family members and they’ve had installations done, and they are very happy with it. Highly recommended company and I would definitely use again if needed.”

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Posted 2 years ago

“The first installers stopped working on the first day after 1 hour. They said they were the wrong type of tiles and walked off the job. The electrician and 2nd install team were very professional. The scaffolding was left up until 14 days after the install. It took lots of phone calls and emails to get removed. I have concerns over what happens should anything go wrong as the support staff seem slow to react.”

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Posted 2 years ago

Hi Roger, I'm so sorry you haven't had the best experience. The scaffold company are totally independent to us and although they do promise to adhere to our programme i'm afraid this isnt always the case . I can only apologise on their behalf and assure you that our aftercare team are on hand if you need anything . If you have an issues you can also always email me direct at lisa.foran@lmfcs.co.uk and i'll be more than happy to help. Kind Regards Lisa Foran

Posted 2 years ago

“A very good and efficient team. The only issue I have had was the documentation which was hard to read and only available in print on request. Writing was too small & colour print on coloured paper is not good for those with sight impairment. Excellent installation & a good system. Could do with coaching on how to apply for payment when supply goes to the grid.”

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Posted 2 years ago

Hi Jane, We only offer print on request as we are simply doing our best to use less paper and be as sustainable as possible, however ,your concerns regarding the paperwork are totally valid and we are currently looking into ways we can improve this. We send out full instructions via email on what you need to supply to your utility company post install but if you do need any further help with this please drop me an email at lisa.foran@lmfcs.co.uk or call me on 0151 666 5300 and i'll be more than happy to help . Kind Regards Lisa Foran

Posted 2 years ago

“Couldn't be happier. A professional team that takes the time to get the details correct first time. The installation went very smoothly and we can't fault the process in general.”

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Posted 2 years ago

😊

Posted 2 years ago

“LMF services installed my solar panels and battery. Service was good and fast, so far it’s been working well. Would recommend!”

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Posted 2 years ago

😊

Posted 2 years ago

“Good installation reliable service thank you LmF .friendly staff”

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Posted 2 years ago

“Very efficient workmanship”

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Posted 2 years ago

“I've used there services twice, wall insulation and solar panels. They outsource the jobs to local contractors. Everything ran smoothly and well organised.”

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Posted 2 years ago

“Good service from everyone including office staff, electricians, surveyors and excellent installation crew.”

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Posted 2 years ago

“From start to finish, LMF have been polite, professional and proficient.”

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Posted 2 years ago

“Very pleased with start to finish job would recommend anytime Well done”

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Posted 2 years ago

“Original contqct Franklin great. Workmen conflict at my house did not clean up after they went. Follow up not great no post inspection. Follow up call but no follow up although I had reported concern”

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Posted 2 years ago

“The master switch fell out of the wall within days as the electrician didn't anchor it properly.”

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Posted 2 years ago

“The scaffolding team turned up unexpectedly, they were just interested in rushing through the job with little attention to my property. The solar panels were fitted with a pigeon guard which I was left to sort out. The inverter was placed in the wrong position which I had to move. The cables were not secured to the beams in the roof void. In and out very quickly”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Great service from initial enquiry to installation. Would recommend”

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Posted 2 years ago

“Very easy to deal with and installation was done very quickly by friendly roofers and electricians”

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Posted 2 years ago

“Pannels work well but could do with something to stope the pidgins getting under them as we have to pay to have the gutter emptied often”

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Posted 2 years ago

“A pleasurable experience from start to finish”

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Posted 2 years ago

LMF Energy Services is rated 4.8 based on 1,014 reviews