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LMF Energy Services Reviews

4.8 Rating 1,014 Reviews

96 %

of reviewers recommend LMF Energy Services

Company Reviews

4.8

Based on 1,014 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

LMF Energy Services 5 star review on 1st June 2023

LMF Energy Services 5 star review on 1st June 2023

LMF Energy Services 5 star review on 25th May 2023

LMF Energy Services 5 star review on 25th May 2023

LMF Energy Services 5 star review on 25th May 2023

LMF Energy Services 5 star review on 24th May 2023

LMF Energy Services 5 star review on 24th May 2023

66

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first installers stopped working on the first day after 1 hour. They said they were the wrong type of tiles and walked off the job. The electrician and 2nd install team were very professional. The scaffolding was left up until 14 days after the install. It took lots of phone calls and emails to get removed. I have concerns over what happens should anything go wrong as the support staff seem slow to react.”

Posted 11 months ago

Hi Roger, I'm so sorry you haven't had the best experience. The scaffold company are totally independent to us and although they do promise to adhere to our programme i'm afraid this isnt always the case . I can only apologise on their behalf and assure you that our aftercare team are on hand if you need anything . If you have an issues you can also always email me direct at lisa.foran@lmfcs.co.uk and i'll be more than happy to help. Kind Regards Lisa Foran

Posted 11 months ago

“Original contqct Franklin great. Workmen conflict at my house did not clean up after they went. Follow up not great no post inspection. Follow up call but no follow up although I had reported concern”

Posted 11 months ago

“A very good and efficient team. The only issue I have had was the documentation which was hard to read and only available in print on request. Writing was too small & colour print on coloured paper is not good for those with sight impairment. Excellent installation & a good system. Could do with coaching on how to apply for payment when supply goes to the grid.”

Posted 11 months ago

Hi Jane, We only offer print on request as we are simply doing our best to use less paper and be as sustainable as possible, however ,your concerns regarding the paperwork are totally valid and we are currently looking into ways we can improve this. We send out full instructions via email on what you need to supply to your utility company post install but if you do need any further help with this please drop me an email at lisa.foran@lmfcs.co.uk or call me on 0151 666 5300 and i'll be more than happy to help . Kind Regards Lisa Foran

Posted 11 months ago

“Couldn't be happier. A professional team that takes the time to get the details correct first time. The installation went very smoothly and we can't fault the process in general.”

Posted 11 months ago

😊

Posted 11 months ago

“LMF services installed my solar panels and battery. Service was good and fast, so far it’s been working well. Would recommend!”

Posted 11 months ago

😊

Posted 11 months ago

“The master switch fell out of the wall within days as the electrician didn't anchor it properly.”

Posted 11 months ago

“The scaffolding team turned up unexpectedly, they were just interested in rushing through the job with little attention to my property. The solar panels were fitted with a pigeon guard which I was left to sort out. The inverter was placed in the wrong position which I had to move. The cables were not secured to the beams in the roof void. In and out very quickly”

Posted 11 months ago

“Pannels work well but could do with something to stope the pidgins getting under them as we have to pay to have the gutter emptied often”

Posted 11 months ago

“I cannot recommend LMF Energy Even though LMF Energy has invited me to leave a review I cannot recommend LMF Energy which is unfortunate because all the staff I spoke to were pleasant and polite. My solar installation was a grant managed by Next Energy and installed by LMF Energy. LMF have very poor communication and this was the first issue. I received an installation plan which was only using 1 side of my roof even though I have 2 sides facing in a southerly direction. I tried repeatedly to contact LMF by telephone and my calls were ignored, I live close to the LMF office so I had to knock on their front door to get them to answer some basic tech questions and ask them to utilise both sides of my roof which they then did promptly and almost doubled the number of solar panels instantly. The second issue was that LMF connected my solar installation to the wrong side of my electric meter meaning that not only was I paying for any free energy produced by the solar panels but the way it was installed could have had serious consequences. When I became suspicious that the install was not correct I rang LMF and was ignored, I then emailed and it was ignored, I then had confirmation that the installation was definitely wrong so I rang LMF and had to threaten to report the install to the National Grid just to get a return call. I was then told to turn the solar off immediately and that an electrician would be out the next working day to fix the major installation error. 10 days after it was originally installed, my solar installation is now working properly as it should have been since the start.”

Posted 1 year ago

Hi Mark , This is currently being investigated and we will work with you until all issues are resolved . Kind Regards Lisa Foran

Posted 1 year ago

“Fitted 3 new storage heaters in for us can’t believe the difference in our house. Very friendly staff cleaned up after themselves. Heaters are easy to use.”

Posted 3 years ago

“Professional, polite. Very impressed”

Posted 10 months ago

“From first contact, the inspection & suitability checks done within few days. After a few more days scaffolding was set up and was ready for solar installation. Solar panels installed and electric connection done pretty much at the same time, however there was a problem and luckily the electrician gave his number and after calling him issue was solved following morning. The installers were nice & friendly and it was a very speedy install. I have recommended LMF to other family members and they’ve had installations done, and they are very happy with it. Highly recommended company and I would definitely use again if needed.”

Posted 10 months ago

“Good installation reliable service thank you LmF .friendly staff”

Posted 11 months ago

“Very efficient workmanship”

Posted 11 months ago

“I've used there services twice, wall insulation and solar panels. They outsource the jobs to local contractors. Everything ran smoothly and well organised.”

Posted 11 months ago

“Good service from everyone including office staff, electricians, surveyors and excellent installation crew.”

Posted 11 months ago

“From start to finish, LMF have been polite, professional and proficient.”

Posted 11 months ago

“Very pleased with start to finish job would recommend anytime Well done”

Posted 11 months ago

“Very good service”

Posted 11 months ago

“Great service from initial enquiry to installation. Would recommend”

Posted 11 months ago

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LMF Energy Services is rated 4.8 based on 1,014 reviews