Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.92

4.9 Rating 1,836 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 21st July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Broste large Nordic Sea serving platter as a present. It was sent immediately and received only two days later, in perfect condition. I will definitely be ordering from Lillian Daph again.”

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Posted 2 years ago

“And it’s not even arrived yet! Great customer service and I already know their products will be lovely x”

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Posted 2 years ago

“Helpful in all questions quick response from the team and quick delivery. Thank you”

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Posted 2 years ago

“I have used this company for quite come years now, purchased in store and online multiple times, and experienced both delivery and store collection purchasing process. Lillian Daph always impresses across all fronts: - customer service; - Unique products; - range of products available; - Pricing and offers, including their rewards system; - easy purchase process, including process for store collection and delivery; And more. Very happy customer!”

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Posted 2 years ago

“Ordered online and order ready same day! Excellent service thank you.”

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Posted 2 years ago

“Great shop and lovely people.”

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Posted 2 years ago

“Although my order was delayed - through no fault of Lillian Daph, I have still given them 5 stars as I was kept up to date at all times, no hiding away and hoping I wouldn't "kick off". Your up front approach was much appreciated - thank you.”

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Posted 2 years ago

“Best shop in Saltburn. Staff are super friendly and helpful. A delightful shop full of lovely things!”

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Posted 2 years ago

“Brilliant customer service! Staff are always so welcoming and friendly!! They always help with house ideas too 😋”

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Posted 2 years ago

“It is one of those special little shops that you just can not stop yourself from buying something different”

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Posted 2 years ago

“I bought 3 pieces of Swyft furniture and am super happy with the products, the price and the customer service! Big shoutout to Craig who went above and beyond to facilitate a smooth delivery despite some minor supply chain issues. Would buy from here again - strongly recommend!”

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Posted 2 years ago

“The Makati Vase is beautiful! I love this shop - I traveled from Leeds to start my Christmas shopping here. The staff are all SO lovely and you will never leave the shop empty handed. The Christmas display is stunning x”

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Posted 2 years ago

“My favourite shop - ANYWHERE !! Happy, friendly, helpful staff, in a space filled to the grim with loveliness !!!”

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Posted 2 years ago

“Absolutely love this store. There's nothing in it you wouldn't want! Makes you want to restart your home from scratch. Their layouts and displays are just so inspirational. As if the place isn't tempting enough...I've just been in to find their trademark-Christmas-arch display... 😍😍😍😍”

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Posted 2 years ago

“I was impressed with the range of unusual gifts and baubles inside the shop and a reasonable price. The staff are very friendly and helpful. I could have stayed there all day and spent a lot more of my husband wasn’t waiting outside with the dog”

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Posted 2 years ago

Thank you so much for your kind words, we’re glad you enjoyed a peruse around the store. We are dog friendly so next time you’re more than welcome to bring them both in too 😉☺️

Posted 2 years ago

“Order was despatched really quickly and arrived the next day. Great service”

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Posted 2 years ago

“Lovely shop containing sone very fabulous things”

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Posted 2 years ago

“We visited the store needing wedding favours and knew that it was LillianDaph we wanted to get them from. Christina and the team couldn’t have been more helpful and made our whole experience enjoyable, showing genuine interest in our wedding plans and making sure we were sorted with everything we needed. Couldn’t recommend LillianDaph more, such a lovely local shop everyone needs to visit!”

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Posted 2 years ago

Thank you so much for your kind words Louise, we’re really excited for you guys, it’s going to be beautiful. Thanks for Choosing us to help with your very special day 💫

Posted 2 years ago

“Excellent service received.”

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Posted 2 years ago

“Lovely shop with lots of areas and so much variety! I want to go back!”

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Posted 2 years ago

We look forward to welcoming you back in store! Thank you for your kind words.

Posted 2 years ago

Lillian Daph is rated 4.9 based on 1,836 reviews