Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.91

4.9 Rating 2,004 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 2,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the small golden deer. I had been looking for this for some time. I did a reverse image search via google and this shop came up. The item was well packaged. The price was also very reasonable as was the postage. I am extremely happy with this item and glad to find a shop that sold this item. The whole process to order to front door was very easy and I had no problems. I ordered on Monday and item is here on Thursday. Considering we are after Christmas this is a very good despatch and delivery. Could not fault the item nor the service. Would definitely recommend (have done so already) and reuse again in the future. Thank you.”

Helpful Report

Posted 5 years ago

Hi David, Thank You so much for a great review, they do mean so much to us. We are thrilled your new gold deer was what you were looking for, we ourselves know this is always a worry when buying online that the product is as described and seems. Thank You for recommending us that again means an incredible lot!! Hope to see you again soon, Thanks again, Craig

Posted 5 years ago

“A pleasure to shop with - really prompt replies, Christina was able to send me a link to the item I described. Reasonably priced and well packaged and I’m very happy with the item I bought. Will definitely use again, thank you.”

Helpful Report

Posted 5 years ago

Hi Liz, Thank You for leaving us a great review, they mean so much to us. We always try to respond to emails straight away even after hours from the store. We hope you love your new mug without handle. I think they were the best seller at Christmas time online. They make that morning coffee extra good right? Hope to see you again soon, Craig

Posted 5 years ago

“Beautiful tactile crockery - and very efficient delivery.”

Helpful Report

Posted 5 years ago

Hi, Thank You so much for taking the time to leave us a great review, they mean so much to us and are so reassuring. Thanks again, Craig

Posted 5 years ago

“my partner loves the Broste Copenhagen bowls and mugs I bought. They are a beautiful design. Postage was very quick and no plastic packaging used! Very impressed. One of the items was damaged in transport but they happily sent me another one! Very kind.”

Helpful Report

Posted 5 years ago

Hi Claudia, Thank You so much for taking the time to leave us a review. Apologies again for the broken item. We always do try to get replacements sent out straight away providing we have them in stock. We are glad your partner loves them as much as we do, they make everything taste so much better right? Hope to see you again soon, Thanks again, Craig

Posted 5 years ago

“Super fast delivery , well-packaged and completely gorgeous as expected. Had seen in the store and not disappointed. Thank you !”

Helpful Report

Posted 5 years ago

Hi Sarah, Thanks again for another great review. They really do mean so much to us. Best Wishes, Craig

Posted 5 years ago

“Lovely shop and friendly people, ordered some vases on line, it was quick delivery, and I love my new purchases. Thank you”

Helpful Report

Posted 5 years ago

Hi Liz, Thank You so much for leaving us a great review. They mean so much to us. I hope your new vases look great in there new home, I'm sure they do. Hope to see you again soon, Thanks again, Craig

Posted 5 years ago

“I thoroughly enjoyed my Christmas shopping in both shops this year. Your colours, displays and customer service were lovely. I look forward to seeing what family members will choose with their vouchers, in the New Year. Thank you and best wishes for continued success in 2020. You make a positive difference to Saltburn-by-the-Sea.”

Helpful Report

Posted 5 years ago

Hi Rosalyn, Thank You so much for taking the time to leave us a great review, they mean so much. We are thrilled you loved your in store experience with us in both the main store and our new 'Little LD' addition. Thank You for your continued support both in store and online shopping with us. Hope to see you again super soon, Thanks again, Craig

Posted 5 years ago

“Beautiful products! The staff were very helpful and the delivery was prompt. Thank you L&D”

Helpful Report

Posted 5 years ago

Hi Chris, Thank You for leaving us a great review, we really do appreciate them. We are glad you love your new Nordic Sand Butter Dish and platter as much as we do. they certainly are a popular product both in store and online. We do our best to get all orders out the same day even after the midday last order time. Hope to see you again soon, Craig

Posted 5 years ago

“A lovely collection of homeware goods. Unfortunately one of my glasses was broken during delivery but i was replied to almost immediately and another posted that day. Great service. Will definitely shop here again. Thank you.”

Helpful Report

Posted 5 years ago

Hi Amanda, Thank You so much for taking the time to leave us a great review. They do mean so much to us. Unfortunately as soon as an order leaves us we do put our faith in UPS to deliver our packages safely but we do understand that fragile items can get broken. Im glad you received your replacement safely and quickly though. as we will always get them sent out ASAP. Hope to see you again soon, Craig

Posted 5 years ago

“Gorgeous shop to browse, lovely atmosphere and no pressure to buy but rarely leave without something.”

Helpful Report

Posted 5 years ago

Hi, Thank You so much for taking the time to leave us a great review. They always do mean so much and reassures us of our hard work. Hope to soo you again in store soon. Thanks again, Craig

Posted 5 years ago

“Received fantastic customer service at Lillian Daph, Craig went above & beyond with my online order. Very much appreciated, my friend loved her gift, thank you very much.”

Helpful Report

Posted 5 years ago

Hi, Thank You for taking the time to leave us such a great review, they always do mean so much! We will always do our best to provide the in store experience online too. Hope to see you again soon. Thanks again, Craig

Posted 5 years ago

“Received fantastic customer service, 10/10. Thank you very much.”

Helpful Report

Posted 5 years ago

Hi, Thank You for leaving a great review and that our hard work isn't going unnoticed. We hope to see you again soon. Best Wishes, Craig

Posted 5 years ago

“Excellent jug, beautiful colours!”

Helpful Report

Posted 5 years ago

Hi Jennifer, Thank You for the great review. They mean so much. We hope you love your new handmade jug as much as we love the whole of the Rupert Blamire range of products. Hope to see you again soon, Thanks again, Craig

Posted 5 years ago

“Lovely selection of items in the online shop - super quick delivery”

Helpful Report

Posted 5 years ago

Hi, Thank You so much for leaving us a great review. We do our best to get all orders out the same day even after the last order time. Hope to see you again soon, Craig

Posted 5 years ago

“Beautiful pieces, elegant, stylish, well packaged and quick delivery. May need some more!”

Helpful Report

Posted 5 years ago

Hi Jo, Thank You for taking the time to leave us a great review. We hope you like your new nordic Sea Coffee Cups, they certainly do make that morning coffee taste a whole lot better right? Thanks Again, Hope to see you again soon, Craig

Posted 5 years ago

“Placed order and was so impressed to receive in record time on standard delivery beautifully packed Mrs Myers St. Andrews Scotland”

Helpful Report

Posted 5 years ago

Hi Lorraine, Thank You for taking the time to leave us a great review and so glad you new Wall star arrived safely and on time. They look fantastic when up. Have a lovely Christmas and Best Wishes, Craig

Posted 5 years ago

“My order arrived quickly and is exactly what I was hoping for, a perfect Christmas present!”

Helpful Report

Posted 5 years ago

Hi, Thank You for leaving us a great review and we are so pleased your new purchase is going to make a great present. Hope to see you again soon. Have a lovely Christmas and Best Wishes, Craig

Posted 5 years ago

“Great service, arrived in good time and well packaged!”

Helpful Report

Posted 5 years ago

Hi Phil, Thank You for taking the time time to leave us a review. We hope you love your new Standing Moose. Hope to see you again soon, Have a lovely Christmas and Best Wishes, Craig

Posted 5 years ago

“Beautiful products and extremely attentive service. A pleasure to do business with. Will definitely shop again 😁”

Helpful Report

Posted 5 years ago

Hi Paula, Thank You for taking the time to leave us a great review and your kind words. It is always reassuring to know our hard work is seen throughout. We are glad you love your new Giant Harini Bauble, a statement piece for sure. Hope to see you again soon, Have a lovely Christmas and Best Wishes, Craig

Posted 5 years ago

“Quick delivery, item looks as it did in the pic, pretty painless all round.”

Helpful Report

Posted 5 years ago

Hi Carla, Thank You for leaving us a great review and we are so glad you love your new Nordic Sea Gravy Boat. Hope to see you again soon, Have a lovely Christmas and Best Wishes, Craig

Posted 5 years ago

Lillian Daph is rated 4.9 based on 2,004 reviews