Light Supplier Reviews

Name: Light Supplier
Rating: 4.58

4.6 Rating 2,657 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed at the moment as order arrived incomplete and cannot find working contact details to speak to them.”

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Posted 5 years ago

“Asked me for a review before i received my order shoddy”

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Posted 5 years ago

“Sorry unable to review as nothing has arrived yet.”

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Posted 5 years ago

“I placed an order number 52475 on 13 April and received acknowledgement of payment but have had no further communication on delivery”

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Posted 5 years ago

“Have yet to receive lights”

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Posted 5 years ago

“Ordered over a week ago. Money taken from account. Upon ringing we were told items had been dispatched but we have had no email to confirm that and still no sign of goods. We asked for another email to confirm dispatch but we have not received one. Realise delay in delivery may be due to Covid19 but communication poor.”

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Posted 5 years ago

“I ordered squares lights LED plinth kit, they came round NOT square and on top of that after fitting them, they turned out to be extremely fade can hardly see the light”

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Posted 5 years ago

“Still haven’t received my lights and no email when I called on Thursday I was told they sent an email and my lights would be here either that day or the next this is Saturday now and no lights which has left me with an unfinished job that was important for Saturday”

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Posted 5 years ago

“Still no answer to my email... Paid for 5 lights and extra for next day delivery...received 3 lights only - next day. Emailed company 48 hours ago and no reply so far. Disappointed customer at this moment. Hopefully they will reply.”

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Posted 6 years ago

“Been waiting for nearly 2 weeks, phoned 3 times to check where lights are, still not arrived.”

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Posted 6 years ago

“Don't waste your time and money on Wireless Hidden QI Charger”

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Posted 6 years ago

“Refunded with no notification as to reason, so didn't know, until after a week of wasted time waiting....”

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Posted 6 years ago

“I ordered an extension lead that was recommended by light supplier as being compatible with lights I bought from them but wasn’t . I tried contacting them, firstly for advice on the correct item and then again to request a refund and have not received a response. If anyone orders the Targa Anthracite under cabinet LED lights, you need the Leyton Toplink connectors not the JB system that is recommended by Light Supplier.”

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Posted 6 years ago

“I have not received the light unit. I mailed you but no reply. Also called you no answer?”

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Posted 6 years ago

“Terrible service. Sent wrong lights. Said they would send me correct lights but never arrived. Customer services then never answered my emails. Am stuck with lights I cannot use but have paid for and have had to order the correct lights from Amazon. Will not use this company again.”

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Posted 6 years ago

“I ordered lights on 14th.February 2019 and paid immediately. I have not received them yet, nor have I had any E mail acknowledgement. It is now the evening of 21st February 2019.”

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Posted 6 years ago

“Asked to write a review and yet I have still not received my order. Even after I raised the issue and told it would be resent...........still waiting. What am I reviewing mmmm!”

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Posted 6 years ago

“Rubbish. Their contacts are useless. Whether by phone or by e-mail, any attempt to contact them fails. Their contact e-mail may as well be a 'do not reply' address because that is what one gets - no reply. Their contact telephone number is constantly engaged - 3 days spent trying to get through to them. Apart from the confirmation of my original order, there is nothing at all from them to tell me where my order is - "your order has been dispatched" or "your order will be delivered on dd/mm/yy". The items I ordered on 26th Dec were in stock (allegedly) but they still haven't arrived over 2 weeks later. If I could contact them to cancel my order I would but I can't because - short of driving over to Liverpool to confront them face to face - I can't get any response out of them. Rubbish.”

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Posted 6 years ago

“Not received order yet”

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Posted 6 years ago

“I haven't received my order. 'Nuff said.”

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Posted 6 years ago

Light Supplier is rated 4.6 based on 2,657 reviews