Light Supplier Reviews

Name: Light Supplier
Rating: 4.60

4.6 Rating 2,628 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,628 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Refunded with no notification as to reason, so didn't know, until after a week of wasted time waiting....”

Helpful Report

Posted 4 years ago

“I ordered an extension lead that was recommended by light supplier as being compatible with lights I bought from them but wasn’t . I tried contacting them, firstly for advice on the correct item and then again to request a refund and have not received a response. If anyone orders the Targa Anthracite under cabinet LED lights, you need the Leyton Toplink connectors not the JB system that is recommended by Light Supplier.”

Helpful Report

Posted 4 years ago

“I have not received the light unit. I mailed you but no reply. Also called you no answer?”

Helpful Report

Posted 4 years ago

“Terrible service. Sent wrong lights. Said they would send me correct lights but never arrived. Customer services then never answered my emails. Am stuck with lights I cannot use but have paid for and have had to order the correct lights from Amazon. Will not use this company again.”

Helpful Report

Posted 5 years ago

“I ordered lights on 14th.February 2019 and paid immediately. I have not received them yet, nor have I had any E mail acknowledgement. It is now the evening of 21st February 2019.”

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Posted 5 years ago

“Asked to write a review and yet I have still not received my order. Even after I raised the issue and told it would be resent...........still waiting. What am I reviewing mmmm!”

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Posted 5 years ago

“Rubbish. Their contacts are useless. Whether by phone or by e-mail, any attempt to contact them fails. Their contact e-mail may as well be a 'do not reply' address because that is what one gets - no reply. Their contact telephone number is constantly engaged - 3 days spent trying to get through to them. Apart from the confirmation of my original order, there is nothing at all from them to tell me where my order is - "your order has been dispatched" or "your order will be delivered on dd/mm/yy". The items I ordered on 26th Dec were in stock (allegedly) but they still haven't arrived over 2 weeks later. If I could contact them to cancel my order I would but I can't because - short of driving over to Liverpool to confront them face to face - I can't get any response out of them. Rubbish.”

Helpful Report

Posted 5 years ago

“Not received order yet”

Helpful Report

Posted 5 years ago

“I haven't received my order. 'Nuff said.”

Helpful Report

Posted 5 years ago

“I'm not so happy. My order has taken 2 weeks! Nobody contacted me to advise of the delay as suggested on their website would happen if orders were expected too take over 7 days. No-one responded to my email when I tried to contact them and now I finally receive my order it is totally the wrong fitting! I have tried to call and the phone just rings and rings! I know it is a busy time of year but other orders I have made with other companies on line have all arrived in good time. Will just have to keep trying to contact them!!”

Helpful Report

Posted 5 years ago

“18th December, can't review what you've not received.............”

Helpful Report

Posted 5 years ago

“Since payment receipt 8 days ago, nothing heard and nothing delivered”

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Posted 5 years ago

“Sorry but have still to receive goods after a week having been charged £3.99 for delivery. Can’t review goods as I am still awaiting them.”

Helpful Report

Posted 5 years ago

“Arrived 8 days after order (slow), brackets were missing from 1 box , contacted the seller , was promised brackets were sent immediately , alas they never turned up! Have had to manufacturer a bracket from the alternative fitment provided in other box. Generally the light have a cheap feel , cant recommend.”

Helpful Report

Posted 5 years ago

“I got sent the incorrect light. I phoned to query this and was promised a new light. Nothing arrived!!!!”

Helpful Report

Posted 5 years ago

“Not happy.”

Helpful Report

Posted 5 years ago

“The wrong lights were sent, and try as I might I haven't been able to get the right ones from them. I've now given up.”

Helpful Report

Posted 5 years ago

“Unfortunately the item sent was totally different to the on I ordered from the website and as it was urgently needed I had to adapt it to fit. I won’t be using this website again ☹️”

Helpful Report

Posted 5 years ago

“Not sure where my very simple order is due to a total lack of communication from this supplier. I ordered on 18/8/18 & this rating dated 25/8/18 & the only info I have had is that the payment for the item went through. I e-mailed asking for a confirmation & despatch date..... still heard nothing,,,, I don't usually give ratings but sadly in this case I have to be honest & rate my experience. If I could give zero starts that would have been fair.”

Helpful Report

Posted 5 years ago

“I have had nothing delivered, I have had no communication, and they sent me this review to carry out! They have their fingers on the pulse this lot!!”

Helpful Report

Posted 5 years ago

Light Supplier is rated 4.6 based on 2,628 reviews