Light Supplier Reviews

Name: Light Supplier
Rating: 4.60

4.6 Rating 2,628 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,628 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unable to as fitting supplied was faulty and I am still waiting for a replacement”

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Posted 1 year ago

“Hi I have not received my order yet could you please advise on it's arrival. Regards David”

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Posted 1 year ago

“Goods still not arrived so surprised I’m being asked to write a review. Terrible site to try and track order. Mr angry from dartford!”

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Posted 1 year ago

“Not yet delivered and still waiting over a week since being notified it is dispatched”

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Posted 1 year ago

“Hard to review something I never got. Didn't receive item and didn't receive a reply to my email asking where it was. Avoid.”

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Posted 1 year ago

“Unfortunately I can not rate the product I ordered as after 11 days of the company taking the money I have still not received my Lights .”

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Posted 1 year ago

“Can’t say as I’ve not had my order delivered. 9 working days now. No response to my email asking where it is.”

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Posted 1 year ago

“We have not received our order”

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Posted 1 year ago

“I have not received the goods which were ordered several weeks ago.”

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Posted 1 year ago

“Still no lights or notification of Dispatch should have been here on Saturday now following Wednseday.”

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Posted 1 year ago

“Ordered one plinth light 20th July. This after asking for photograph of the back of the light to see fixing and no response. I have several that have failed and wanted to see if what appears a direct replacement actually is. Today 30th July no sign of the actual plinth light and will try to request a refund.”

Helpful Report

Posted 1 year ago

“I have not received my goods & they have lied to me. They do not respond to emails even though they claim they have. One phone line is permanently engaged the other comes up as Unversal Wood Products and they put the phone down on you. When I kept ringing back I got told lies about the delivery just having been sent out and it would be with me next day.”

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Posted 1 year ago

“I would love to review this product if it had yet been delivered - it promised about 4 days and it must now be over two weeks”

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Posted 1 year ago

“Ordered 4 lights 2 faulty Rang up and instead of sending 2 replacements out they sent 1 Rang and again and waited a week nothing Do I actually had to buy another one as the customer had been waiting weeks”

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Posted 1 year ago

“I did 3 purchases: I have bought lights and at the next purchase i bought an 3 extensions for it, i realised that instead of 3 extensions i required 4 .. i asked if it will be possible to include one more extension to the previous order, never got the reply, and for 1 extension that costed £1.5 payed again p&p £4.5.. Its ok, i need it, but communication is 👎”

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Posted 2 years ago

“Ordered and paid for the product , stock not on shelf, refund was quick to be processed, however very frustrating”

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Posted 2 years ago

“Orderd and payed for a light never received any delivery or tracking information. After 4 days rang them and was told it would be arriving the next day . After 8 days the light had not arrived so contacted PayPal and the light supplier refunded me the next day ? I won't use them again”

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Posted 2 years ago

“Useless & waste of time. My order for under cabinet lights has yet to be received or acknowledged. The order was placed 12 days ago and the payment has been ready with Paypal. Do I need to cancel?”

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Posted 2 years ago

“I have not received the lights yet so how can I give you a review but at this moment the service is no existent”

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Posted 2 years ago

“Recieved items next day as paid for however when electrician tried to fit the driver was sparking. Contacted the company via phone and email and they said they woudl arrange collection, test the item then issue a new driver. 5 days later have still had no contact regarding collection. I find it ridiculous that an item that cost less then £30 needs this process and that I have still heard nothing. I have now had to order a new item and have to pay for an addition call out charge for my electrician to come out and complete the job. Will not be using this company again.”

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Posted 2 years ago

Light Supplier is rated 4.6 based on 2,628 reviews