Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,940 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great choice and easy to use website. The item arrived quickly and well packaged. The lights look fantastic, so pleased with the purchase.”

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Posted 4 years ago

“Found the ordering really good also information of delivery very clear”

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Posted 4 years ago

“Great product.Speedy delivery.”

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Posted 4 years ago

“Very good service from start to finish”

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Posted 4 years ago

“We bought 3 black lamps & are delighted with them! Arrived on time Packaged well :)”

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Posted 4 years ago

“I ordered a light (which was the best price available in the market) and it was dispatched quickly, arrived well packaged and absolutely stunning now that it’s been hung.”

Lighting Direct 5 star review on 28th March 2021

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Posted 4 years ago

“Items delivered next day and am pleased with quality and look of product. Would order again and recommend.”

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Posted 4 years ago

“I am absolutely blown away with the excellent service from Lighting Direct, I can be taken in with good reviews then get disappointed but everything good said about this company is true! I ordered the lights in the afternoon and they arrived the very next morning, unbelievable service. I don't think this is a review for the lights but I am equally pleased with these too, and very good value for money, I would highly recommend this company”

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Posted 4 years ago

“The light arrived well packed and protected, went together perfectly. My only slight negative is that it arrived with an EU pattern plug. I changed it for a UK plug (2mins) but it would good if the option to specify was available.”

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Posted 4 years ago

“Ordering quick and easy but still awaiting parcel was in for delivery but they said sorry missed said left card but again never had so next delivery is Monday now arrangeged to be fitted for yest so had to re-arrange aswell so not happy on that part ,see what happens on Monday now hope to receive them”

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Posted 4 years ago

“Very impressed with the quality of the shade. Delivery came the day after I ordered it!! I would highly recommend this product and this company!”

Lighting Direct 5 star review on 26th March 2021

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Posted 4 years ago

“Easy to order. Good communication & quick delivery with arrival updates. The light itself won’t sit straight but this is a design fault with this type of pendant as it’s the second one we’ve ordered from different companies & not the fault of Lighting Direct. The fitting is only on one side of the cord & the glass isn’t heavy enough to pull it straight. We’re living with it”

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Posted 4 years ago

“Great website, easy to use. My lights arrived very quickly and although they are not up yet they are sturdier than I expected and look really lovely. I can't wait to see all 5 lighting up the outside of my house.”

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Posted 4 years ago

“Super fast delivery”

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Posted 4 years ago

“This is the second occasion on which I have bought lights and lightbulbs from Lighting Direct. I am stunned at how quickly they managed to deliver my purchase, the choice on their website is amazing and I've yet to be dissatisfied with anything I have purchase from them. They will always be my first stop for lighting...”

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Posted 4 years ago

“Very pleased with lights, they look far better in real life than they do in the pictures, clear fitting instructions, and arrived the next day. Thank you.”

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Posted 4 years ago

“Great company to do business with, great value product and dispatched quick”

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Posted 4 years ago

“I keep coming back to Lighting Direct and buying more products....I think that says it all! I just bought two more lights as gifts as well for friends birthdays.”

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Posted 4 years ago

“There was a delay in the lights being delivered but I was kept informed of this which was fine 🙂. The website was very helpful in terms of tracking down the exact LED bulbs that I needed for a 3-touch dimmer light. Not many LEDs support this type of light fitment without buzzing or flickering.”

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Posted 4 years ago

“First class service. prompt delivery as promised and a super product, my wife and I are delighted with all aspects of the lamp. Thank you.”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,940 reviews