Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,916 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's the first time I have used your company,it was a good choice,items ordered was delivered in good time and candle bulbs are good.”

Helpful Report

Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Absolutely the best company to order from and deal with I had one faulty lamp.. they replaced it with four new ones and next day delivered along with another order perfect 5 ***** service thank you”

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Posted 2 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 2 years ago

“Ordered 3pm one day, arrived 10 30 am next day, excellent service ( really impressive as I didn’t request next day delivery)”

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Posted 2 years ago

Thank you so much for your order. The Customer Care Team

Posted 2 years ago

“Excellent speedy service. Product exactly what I needed and very well made. Delivery was first-class by excellent courier. Thank you very much!”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Items arrived in good time and perfect condition. Just what I needed”

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Posted 2 years ago

Delighted you are pleased. The Customer Care Team

Posted 2 years ago

“Love it 👍 Easy fitting looks amazing..”

Lighting Direct 5 star review on 24th March 2023

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“This is the first time I've ordered from Lighting Direct and I have to say I was most surprised by the quality of service. I placed my order on Tuesday morning and it arrived Wednesday lunchtime. It was very well packed with bubble wrap and Fragile tape on the box. I checked over the contents and they were all in good condition. The lamp has not been assembled yet, but from what I have seen so far I am very impressed and would not hesitate to recommend Lighting Direct to anyone”

Helpful Report

Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Lovely product better than expected would buy here again”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Very easy to order from and a fantastic selection of products available at very competitive prices.”

Helpful Report

Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“I was looking for two plaster wall lights and found the ones I wanted with Lighting Direct. Firstly they were cheaper than other companies online and the product and service is first class. I received them a couple of days after ordering and I received text messages from the courier giving me the name of the driver and his location on the day of delivery. I have ordered from Lighting Direct before and I would still recommend them. Very pleased with my purchase.”

Helpful Report

Posted 2 years ago

Thank you for much for the repeat custom. The Customer Care Team

Posted 2 years ago

“All good - fast delivery, well packed and fair pricing. Battery picture light solved a problem we had regarding power access.”

Helpful Report

Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“The light is up and working in an unlit walk-in cupboard. Easily ordered and delivered in 3 days - all that remains is to discover its reliability! A perfect solution.”

Helpful Report

Posted 2 years ago

Thank you very much for your feedback. The Customer Care Team

Posted 2 years ago

“Items ordered and received quickly, although I felt I had to pay for express delivery to get them in time. Overall Pleased with service.”

Helpful Report

Posted 2 years ago

Express delivery ensures a customer receives an order faster than if they choose our standard service. Customer make the choice depending on their own requirements and time scales. Thank you for getting in touch. The Customer Care Team

Posted 2 years ago

“Order was simple and the delivery arrived exactly as planned. Great service all round”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Great service and fast product delivery.”

Helpful Report

Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Easy ordering, fast delivery and well packaged, item as described and very happy with my purchase. Would recommend Lighting Direct.”

Helpful Report

Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Nice product, and quick delivery! Very pleased!”

Helpful Report

Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Ordered on Sunday and delivered on Tuesday. Brilliant service . Items came well wrapped and cushioned with packaging. Oh and the lights were 👌🏻 as well !!”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 2 years ago

“Absolutely first class customer service and product”

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Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Excellent quality for price and easy to ft”

Helpful Report

Posted 2 years ago

Thank you very much. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,916 reviews