Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,955 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,955 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items bought were good quality, competitively priced and arrived quickly. To be perfect, many of these sights could give more information about the products, bulb types etc. full dimensions, but Lighting Direct is much better than most.”

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Posted 7 years ago

“Had a miss delivery (Wrong type of L.V. transformer) but your staff were excellent , good communication understood my problem and put it right. Yes i would recommend you and use you again.”

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Posted 8 years ago

“The light works well, both main and reading light. The unit was a little challenging to assemble since there was only a diagram to provide guidance with no written instructions.”

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Posted 8 years ago

“Quick delivery and easy web site to use.”

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Posted 11 years ago

I am sorry you are disapppointed with your purchase. I have checked your account and can see you have not contacted customer service to sort this out for you so I will get someone to call you later today to resolve this with a replacement fitting and collection of the faulty unit. Please accept my apologies for any inconvenience caused. Regards Jayne Bates Customer Service Advisor

Posted 5 years ago

“PRODUCT EXCELLENT ,DELIVERY TOOK A LITTLE LONGER THAN ORIGINAL QUOTE.”

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Posted 5 years ago

“Very straightforward - no problem with the service”

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Posted 8 years ago

“Good choice. Fast delivery. Bought two of the same lights. One came with UK 3 pin plug and the other euro 2 pin bizarrely. Also bought a table lamp a couple of weeks ago and that came with 2 pin. I don?t recall seeing any info to say 2/3 pin plugs may be supplied. Luckily it?s an easy fix. And all lights were of good quality.”

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Posted 5 years ago

“We were looking for a product for a customer. Because you have a good selection of products this was made easy. Your payment system was straightforward and with a very speedy delivery, this meant no headaches and a happy end customer for us. Barrie Howell Owl Locksmiths and Security”

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Posted 7 years ago

“Good product. Good service. However the bulbs that were recommended for the light, were to big.”

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Posted 5 years ago

“Quick delivery no problems at all”

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Posted 10 years ago

“Easy to order, kept upto date with delivery status and date. Goods delivered on time.”

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Posted 7 years ago

“Very good.”

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Posted 11 years ago

“as required”

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Posted 11 years ago

“The lights didn't work (so failure there) but the customer service was really good at arranging a replacement without any hassle.”

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Posted 7 years ago

“I was sent a product that had been previously used which was disappointing. However, the customer services team offered a replacement or refund and were very courteous and helpful.”

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Posted 11 years ago

Please accept my apologies.I am very sorry you had reason to contact the customer service team regarding your order this should never have happened and we have tightened procedures in the warehouse to ensure this doesnt happen again. I am glad the team were helpful and resolved the issue for you. Regards Jayne Bates Customer Service Advisor

Posted 5 years ago

“No problem fitted outside light easy”

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Posted 9 years ago

“As expected quick delivery!”

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Posted 12 years ago

“Exelent delivery very happy with description”

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Posted 8 years ago

“Very good.”

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Posted 5 years ago

“I have used lighting direct for a while now and have had absolutely no problem with the ordering and delivery service. Good job keep it up.”

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Posted 10 years ago

Lighting Direct is rated 4.7 based on 16,955 reviews