Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,914 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and price and prompt delivery”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Ordering easy, delivery within 3days will buy again from Lighting Direct 👍”

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Posted 2 years ago

Many thanks The Customer Care Team

Posted 2 years ago

“Ordered my lights at 6pm, and selected standard delivery, and to my surpise they arrived the next day around lunch time. My parcel was really well/safely packaged and the lights are gorgeous, exactly as described and pictured and good value for money. Really happy with my purchase will likely be a returning customer.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Fast delivery of the units I ordered”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“The lamp we ordered was beautiful. Looked even nicer than the picture ! It was packaged and protected very well , so nothing was broken in transit. It was delivered within two days of it being ordered. Really pleased with the product and process.”

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Posted 2 years ago

Thank you - much appreciated. The Customer Care Team

Posted 2 years ago

“Excellent service, will definitely be using again 👍🏼”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Very simple ordering system for my light bulbs. Quick delivery. Bulbs were suitably packed - let's hope they work!”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“easy to order looks good quality good delivery many thanks”

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Posted 2 years ago

Many thanks for your comments. The Customer Care Team

Posted 2 years ago

“Site easy to navigate, good selection of merchandise.”

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Posted 2 years ago

Thank you very much. The Customer Care Team

Posted 2 years ago

“Delivered on time. Easy to install. Good product with 5 year guarantee”

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Posted 2 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 2 years ago

“Easy to browse and order lights, clear comms all the way, swift and safe delivery. Really happy with the lights we chose. Will order from LD again”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“We are genuinely very impressed with Lighting Direct - great range of lights and the only place we could find something that looked great and fitted the space (and had the appropriate safety rating for bathroom use). Good value and fast delivery. And, as important, we found the customer service (by phone and email) to be absolutely top notch - really friendly, helpful and speedy. Highly recommended.”

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Posted 2 years ago

Thanks so much. We work very hard to provide excellent customer service so the acknowledgement is very much appreciated. The Customer Care Team

Posted 2 years ago

“Lovely outdoor light which looks beautiful - delivered quickly.”

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Posted 2 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 2 years ago

“Arrived quickly and as described. Installation slightly complicated because previous manual lights that looked very similar were actually wired from the top, not the bottom. I sorted this myself (much to my husband's surprise) and they are working well, much to the surprise of the local wildlife and neighbour's cat (caught on the Ring doorbell).”

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Posted 2 years ago

Thank you for taking the time to comment. Delighted you are pleased with your light. The Customer Care Team

Posted 2 years ago

“What can I say other than "brilliant". Ordered on a Thursday delivered on a Friday. The order was for two solar outside lamp standards which stand at 5ft 6" with the column made of metal rather than plastic. not sited them as yet so cannot speak for the lighting quality but so far they look the business.”

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Posted 2 years ago

Thank you for taking the time to offer feedback. The Customer Care Team

Posted 2 years ago

“Efficient and prompt service the lights are as advertised and were very competitively priced.”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Very quickly service. Less 24 hours I got a new lamp. Thank you.”

Lighting Direct 5 star review on 4th February 2023

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Posted 2 years ago

Looks fantastic - thanks for sharing. The Customer Care Team

Posted 2 years ago

“Good experience from beginning to end. Easy ordering on their website. Good quality item and super fast delivery. Will definitely order again.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“I have bought a few lights over the last couple of years from this company found them excellent products prompt delivery and competive on pricing”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Extremely fast service. Goods as described and well protected.”

Helpful Report

Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,914 reviews