Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,049 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,049 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Prompt,efficient service. Speedy delivery. Good communication.”

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Posted 9 years ago

“Excellent service, will definitely use again.”

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Posted 9 years ago

“Service was great, fast delivery would recommend them.”

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Posted 9 years ago

“Excellent product and service”

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Posted 9 years ago

“Order entry and confirmation communication faultless. Distribution Company DPD is amazing. One hour delivery slot with driver name and met every time. We have been buying LED light bulbs for several years, but they seem to be made in ever increasing variety. Philips alone offer 69. Fortunately I know the many different shades of white (warm white is supposedly a colour temperature of 2700K etc) and the various cap fittings, but descriptions such as "CorePro" and "Warm White Dim Tone" are a mystery to me. If there is a guide available I should be pleased to read it.”

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Posted 9 years ago

“I miss read that cables are not included but why not selling something complete, why do I have to search now for a cable and plug.”

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Posted 9 years ago

“Lights ordered and delivered promptly”

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Posted 9 years ago

“Good product and prompt delivery. Thank you.”

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Posted 9 years ago

“Quick delivery which was free kept up to date when parcel would be here and easy to change delivery preferences. Lights came packaged well and undamaged good lights and good price did the job brilliantly”

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Posted 9 years ago

“Accurate description of the product, prompt delivery.”

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Posted 9 years ago

“On time fast delivery”

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Posted 9 years ago

“Quick service and delivery. Light we're perfect will definitely recommend and use again.”

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Posted 9 years ago

“Very efficient delivery.”

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Posted 9 years ago

“Pleased with item but halogen capsules did not arrive with item as in description”

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Posted 9 years ago

“Excellent - quick turnaround time, reliable delivery, excellent product.”

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Posted 9 years ago

“Great Service”

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Posted 9 years ago

“Easy to order. Delivery first class.”

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Posted 9 years ago

“Product was great just as described. Paid for next day delivery but it came a day later due to bank holiday weekend, but I was refunded the delivery cost so very happy”

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Posted 9 years ago

“Excellent service, fast delivery and item well packed. Recommended”

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Posted 9 years ago

“Customer service is appalling. I placed an order on Weds. It was due to be delivered on Fri. When the item did not arrived, I called customer service and I was told the item is sitting there waiting to be posted since I have chosen 3-5 days delivery option (although this was not true. Their system does not give any other delivery options). I pointed that I need the item for the weekend, I was then told that I have to pay extra for the Sat delivery which I reluctantly paid. But they failed to deliver the item on Sat. I called on Monday (several times) and I was then told the item is ready for delivery for Tues. I told them that I am cancelling my order and I don?t want their services and I was told they have taken the money out of my account and will only be refunded when they receive the goods back!”

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Posted 9 years ago

Lighting Direct is rated 4.7 based on 17,049 reviews