Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,056 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,056 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Very pleased with the product and the service I received”

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Posted 9 years ago

“great product great service”

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Posted 9 years ago

“Excellent service and product with rapid delivery. Highly recommend using this company”

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Posted 9 years ago

“The lights that arrived were a different colour to the ones I thought I purchased online.”

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Posted 9 years ago

“Great Product-Fast Delivery”

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Posted 9 years ago

“Allready know this product .But service was excellent”

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Posted 9 years ago

“Very quick delivery, well wrapped,the lights are really good quality,would highly recommend:-))”

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Posted 9 years ago

“excellent service. would use you again”

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Posted 9 years ago

“good company to deal with”

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Posted 9 years ago

“super quick delivery and great product.”

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Posted 9 years ago

“Good website, excellent range and superb service. I ordered in the afternoon and the items arrived the next morning. I am recommending Lighting Direct to everyone!”

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Posted 9 years ago

“Very impressed with the light it brings the picture to life.”

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Posted 9 years ago

“1st class product and service from 1st class trader. A+++++ Thank you!”

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Posted 9 years ago

“Very efficient, very pleased with the uplighter”

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Posted 9 years ago

“Excellent service. My first order arrived in time as promised, however one light was damaged, so I rang them straight away. I spoke to Laura who was very apologetic and organised a replacement which arrived the next day. Brilliant service and nice looking product”

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Posted 9 years ago

Thank you so much for your lovely comments. Happy New Year!

Posted 6 years ago

“Excellent service and excellent product”

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Posted 9 years ago

“Really fast delivery, arrived within two days of ordering. One item was damaged, replacement arrived the following day. Really friendly customer service.”

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Posted 9 years ago

“Next day delivery failed to happen, the parcel was delivered yesterday. After repeated 'track your parcel' requests which revealed nothing of any use. Why not dump FEDEX.”

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Posted 9 years ago

I am sorry your order was not delivered when expected on the 29th December. It would seem from the tracking information that FedEx had some difficulty finding your property as I note an address query logged at 13:25 on the 29th. Yesterday was the first opportunity for delivery after the New Year break since resolving that query. FedEx do excellent work for us in delivering over 99% of next day deliveries on time however periodically despite their best efforts delays occur for reasons such as above. This time of the year, with the shear volume of consignments in the system, can be a challenge for all carrier services. I will of course pass on your concerns. Thank you for getting in touch and a Happy New Year from all at Lighting-Direct!

Posted 6 years ago

“Overall excellent product, however only opened after Christmas to inspect and one of the glass inserts has a crack down the centre of it. It looks like it has been over tightened at manufacturing stage with the small "clamp" like screw fixing Not spoken to after sales yet on this”

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Posted 9 years ago

“VERY GOOD SITE, VERY GOOD SERVICE AND CONTACT.AND GIVE 5 STARS FOR THE PRODUCT”

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Posted 9 years ago

Lighting Direct is rated 4.7 based on 17,056 reviews