Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,056 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,056 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Prompt delivery, quality product, fair price”

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Posted 9 years ago

“Excellent service. Order correct and arrived very quickly”

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Posted 9 years ago

“Excellent”

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Posted 9 years ago

“Excellent and very prompt service. Highly recommended”

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Posted 9 years ago

“Fast service”

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Posted 9 years ago

“Really pleased with the light we purchased. Excellent next day delivery and well packaged”

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Posted 9 years ago

“Product was as expected and delivered in good order and on time”

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Posted 9 years ago

“Down lighters”

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Posted 9 years ago

“Super Quick delivery and very pleased with lamps, shade was marked under polythene but company happy to give a discount rather than returning the item, will definitely use again”

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Posted 9 years ago

“Delivery took a week longer than advertised; they sent lights in two shipments”

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Posted 9 years ago

“Great service with prompt delivery”

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Posted 9 years ago

“Efficient & fast delivery. Products were better than anticipated!”

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Posted 9 years ago

“As previous orders, found the product I needed, ordered it and it was delivered on-time.”

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Posted 9 years ago

“Very disappointed that the light was chipped in two places - contacted supplied immediately 3days ago but have heard nothing back.”

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Posted 9 years ago

I am sorry that your order was damaged on receipt. Periodically items are damaged in transit despite our best attemptsin terms of robust packaging. All customers who contact us by email receive an automated response advising it can take us up to three days to respond during busy periods. We do understand customers want their queries resolved quickly and to that end we will be responding and resolving your query today. We received your email two days ago therefore comfortably will bring the matter to a close within the service level agreement promised to our customers. Thank you for taking the time to comment and we look forward to you shopping with us again very soon. Kind Regards,

Posted 6 years ago

“Very pleaesed with my purchase. They arrived promptly and were exactly what was ordered.”

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Posted 9 years ago

“Prompt delivery & product as described”

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Posted 9 years ago

“We ordered a light fitting and the related bulbs. When we put the fitting up the bulbs didn't fit. We contacted Lighting Direct and they sent out replacement bulbs the next day and were very sorry. The fitting now looks great and the customer service was excellent.”

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Posted 9 years ago

“Fantastic service and really, really fast delivery. Also a great product at a great price.”

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Posted 9 years ago

“Fast and efficient.”

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Posted 9 years ago

“Items seem very good quality for the price”

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Posted 9 years ago

Lighting Direct is rated 4.7 based on 17,056 reviews