Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,920 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a outside wall light very pleased with it also the bulb,it was well packed and the delivery was very quick”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Very pleased with my purchase which has solved my problem of a small picture light with no wiring required Excellent value.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Good value product. Prompt delivery.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Ordered lights and accessories from Lighting Direct and received an order and dispatch confirmation by return with the items arriving the next day. Wonderfully efficient service.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Excellent service and quick delivery”

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Posted 3 years ago

Thank you on behalf of the team. The Customer Care Team

Posted 3 years ago

“Very happy with my new standard lamp stunning very fast delivery”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Great product, fast deliver and competitive price.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase.

Posted 3 years ago

“Very good company efficient service good quality product and well packed for transit. Fast service for delivery too. No hesitation to use Company again.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Wow, order at lunch time and arrived next day by 2.00 I did not pay for next day, just standard delivery. This is not my first order with Lighting Direct but I will definitely order again Thank you Lighting Direct”

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Posted 3 years ago

Many thanks for your order - we are delighted you are so pleased. The Customer Care Team

Posted 3 years ago

“Fantastic product and super quick delivery, would highly recommend and definitely use again”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“First time I have used Lighting Direct and can only say how pleased I am with the service and speed of delivery. It was excellent.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Good products & customer service”

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Posted 3 years ago

Many thanks for your comment. The Customer Care Team

Posted 3 years ago

“came next day or thereabouts despite only paying for standard delivery”

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Posted 3 years ago

You are more than welcome. The Customer Care Team

Posted 3 years ago

“Very happy with purchase. Lights were exactly as described and arrived well packaged and promptly”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Saw on line the outside light wanted. Ordered was so easy payed picked standard delivery and with in 46 hours it was on my doorstep by DX couriers which also was very nice thank you Lighting direct lm very pleased with the service.yours Barry .D”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Even though item I ordered was not suitable the help I recieved by call center was great and return procedure worked well apart from the problem I had obtaining the correct label, no printer. Saying that the agent who arranged one by post was most helpful, great. Hope the refund is as straightforword.”

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Posted 3 years ago

Thank you so much for your very kind comments. The Customer Care Team

Posted 3 years ago

“Incredible unexpected next day delivery, high quality item. Would recommend highly.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“All round very good experience, great items at a good price , fast delivery , thanks .”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Excellent service light arrived on time and was wrapped very well.”

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Posted 3 years ago

Many thanks for taking the time to comment. The Customer Service Team

Posted 3 years ago

“Very speedy delivery even though we were in the middle of the Jubilee celebrations. very pleased with my purchase, will definitely buy from them again”

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Posted 3 years ago

Thank you on behalf of the team. The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,920 reviews