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Lighting Direct Reviews

4.7 Rating 17,054 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,054 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

“Good service,prompt delivery.”
Helpful Report
Posted 9 years ago
“Website simple & straightforward. Solar garden lights arrived 2days after placing order with standard postage. Very pleased with the product, just as described!”
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Posted 9 years ago
“Easy to place a order.”
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Posted 9 years ago
“Easy to order and quick delivery”
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Posted 9 years ago
“Products received quickly and excellent customer service experience.”
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Posted 9 years ago
“Great product. Amazing g speedy delivery.”
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Posted 9 years ago
“Items as listed, with very fast delivery.”
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Posted 9 years ago
“Had to enter info 3 times. Signed up because it said I would get 10%off first order. Then told it wouldn't work because lights already discounted. Tried to place order on phone but told I couldn't. Lights look good but shopping experience with yourselves not good.”
Helpful Report
Posted 9 years ago
 I am sorry you had difficulty placing your order on our web site.   Our Customer Care and Technical Teams are happy to help any customer who needs assistance placing their order on-line. Your order could have been placed over the phone however not in conjunction with the voucher you wanted to use.  As explained the items you chose were not eligible for further discount as were already on offer.   We constantly review our range to ensure it is as broad and competitively priced as possible.   In addition we regularly run special offers reducing prices further and these items only are excluded from further discount, as the terms and conditions displayed with the voucher advise. I am sorry you are not happy with your shopping experience however we did our best to assist when you got in touch.  As is standard practice multiple special offers cannot be applied to the purchase of a product.  
Posted 6 years ago
“Product arrived when expected and is just as described. Now fitted and very pleased with them.”
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Posted 9 years ago
“excellent service quick response to queries one minor point for improvement a delivery time slot from Fed ex to save waiting in all day”
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Posted 9 years ago
“Fantastic included next day delivery service. One of the items arrived damaged, and a replacement was sent out the next day. Although the item arrived damaged which was disappointing, this was handled quickly and efficiently.”
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Posted 9 years ago
“Excellent service order one day and goods arrived next morning. Cannot fault”
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Posted 9 years ago
“Great product & super speedy delivery!”
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Posted 9 years ago
“Very quick delivery time”
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Posted 9 years ago
“Good website. Quick service”
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Posted 9 years ago
“Easy to use website and quick delivery”
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Posted 9 years ago
“Yep, the right stuff turned up really quickly”
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Posted 9 years ago
“Great product and quick service”
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Posted 9 years ago
“Very pleased with this light - looks great in the dining room!”
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Posted 9 years ago
“Although we asked for standard delivery it arrived next day. Unfortunately there was damage to the light fitting but it was replaced promptly without question. Well done.”
Helpful Report
Posted 9 years ago
Lighting Direct is rated 4.7 based on 17,054 reviews