Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,063 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Amazing speed of delivery.”

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Posted 10 years ago

“Product arrived on time, well packed”

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Posted 10 years ago

“Order arrived on time and well packaged.”

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Posted 10 years ago

“Goods arrived well in advance of expectation.”

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Posted 10 years ago

“Great company, quick delivery, and free post what more do you need”

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Posted 10 years ago

“Excellent service and very efficient, I would not hesitate to recommend to my friends”

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Posted 10 years ago

“Excellent fast & efficient service.”

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Posted 10 years ago

“Fast delivery”

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Posted 10 years ago

“Delivered good quality product promptly.”

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Posted 10 years ago

“Alway buy my lighting products through Lighting Direct - yet to be let down. Always deliver a good product.”

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Posted 10 years ago

“.”

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Posted 10 years ago

“Would order from again and recommend them to my friends”

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Posted 10 years ago

“First, I never tick the extremes. You can always get better...or worse. The corner wall lights were delivered very quickly and were soon installed, but not with the screws supplied. The screws and plasplugs were not matched. I was not happy that a condition of returning the product under complaint (not necessary in this case) was that the packing material was to be in a resaleable condition. I would have thought that returns would always show signs of having been handled and that you could ignore a damaged box.”

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Posted 10 years ago

Thank you for taking the time to leave feedback. Your order was placed at 14:15 on the 6th April and delivered to you less than twenty four hours later, at 11.37 on the 7th April. I am sorry that you seem to feel we could have done better with regard to our service. Your comments with regard to this fitting come as a surprise. We sell many, many of these and have yet to have any customer raise issues regarding installation, performance once installed or ingress of water. In fact the opposite is the case - it is commended as being excellent quality and priced very competitively. If you would care to provide more detailed information to technical@lighting-direct.co.uk we will happily pass it to our suppliers. Any customer not completely satisfied with their purchase from Lighting Direct only has to contact us by phone, email or web message and we will initiate our returns process. We do not ask in our communications that items under complaint are returned with the manufacturers packaging in a resaleable condition. We ask that it is not marked and any label is attached to an outside carton. The reason for this is to avoid any essential information, batch numbers, serial numbers etc being made illegible by tape. In the rare event there is a problem with a product we liaise very closely with our suppliers to obtain a resolution and need this information to do so. I trust I have clarified matters for you and again thank you for completing the feedback request. Kind Regards Patricia Mullane Customer Care Manager

Posted 6 years ago

“the lamps arrived on the day they said they would, well packaged.”

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Posted 10 years ago

I am sorry to read one of the products you purchased did not meet expectations and have passed your comments to our Technical Department Unfortunately I have been unable to contact you directly however have emailed with a resolution I believe you will be satisfied with. Thank you for bringing this to our attention and we look forward to you shopping with us again very soon. Kind Regards, Patricia Mullane Customer Care Manager

Posted 6 years ago

“Excellent website, useful chat line if needed and prompt delivery. Will use Lighting Direct again.”

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Posted 10 years ago

“Fast delivery, good packaging and good quality product. Thank you”

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Posted 10 years ago

“35W-105W Dimmable Transformer”

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Posted 10 years ago

“EXCELLENT WEB SITE AND PROMPT SERVICE”

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Posted 10 years ago

“Quick delivery. Had a small issue with my paypal account which Lighting Direct quickly helped me rectify.”

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Posted 10 years ago

“Excellent service fast delivery”

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Posted 10 years ago

Lighting Direct is rated 4.7 based on 17,063 reviews