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Lighting Direct Reviews

4.7 Rating 17,034 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,034 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Excellent lights and service delivered on time.
Helpful Report
Posted 6 years ago
Excellent service, bulb was faulty on arrival and they dealt with my query and arranged a replacement later the same week.
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Posted 6 years ago
Exalent
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Posted 6 years ago
I was delighted with the order of 3 wireless picture lights process - very quick and efficient. In view of the weight of the batteries and the smallness of the frames, it made sense to fix them to the wall. I'm using only one remote for all three and it's important to stand in the right place to turn them all on and off at the same time; otherwise 3 will turn on but maybe just 2 will turn off. But overall I'm pleased and assured that with the LEDs they will last a good long time. It's impossible I think to avoid the reflection of the row of LEDs on the upper glass of the painting. The improvement to the lighting however if very pleasing.
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Posted 6 years ago
Faulty light - Hermes lost return. No help from lighting direct so far - do not return calls.
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Posted 6 years ago
I am sorry you appear to be disappointed with us. Unfortunately your returned item did get delayed on the way back to us via Hermes but it has in fact already been refunded to you. Please get in touch with us directly if you need further clarification. Thank you for getting in touch and I hope you will shop with us again very soon. Kind Regards Patricia Customer Care Manager
Posted 6 years ago
Very helpful when product did not work
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Posted 6 years ago
Lightning fast service, brilliant light amazing level of illumination
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Posted 6 years ago
Excellent, quick and efficient
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Posted 6 years ago
Very prompt service and good value for money. No problems.
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Posted 6 years ago
I initially saw this floor lamp in an up market shop and fell in love with it. I decided to do a search on the internet and found it at Lighting Direct ( and other supports). At £50 less, Lighting Direct was an obvious alternative choice .... and the reviews were Very reassuring. Excellent communications throughout from the initial purchase to its delivery. The lamp was delivered quickly; well within the stated delivery time. I was extremely pleased with how well it was packed bearing in mind there was a large glass bowl inside. I will have no hesitation in using the company again and I will be recommending it to friends.
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Posted 6 years ago
Good product but delivery with Hermes was second rate.
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Posted 6 years ago
FIRST CLASS SERVICE KEPT ME WELL INFORMED
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Posted 6 years ago
good service and item delivered in time excellenat
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Posted 6 years ago
Service was excellent and the lights were fantastic, look great and give of the perfect amount of light in the room
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Posted 6 years ago
Very well packaged. Arrived on time. Happy with quality of product. I recommend this company.
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Posted 6 years ago
Quick and efficient service.
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Posted 6 years ago
Good range of product and fast delivery. Prices can be very variable though - cheapest available for some ranges but very expensive for others, so worth checking that the products represent good value. I've used LD before and would use again.
Helpful Report
Posted 6 years ago
You did not have the item I wanted wanted in stock but you arranged with me to place it with another more expensive item at the same price. Very efficient.
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Posted 6 years ago
Delivered what they said, when they said, for a reasonable price
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Posted 6 years ago
Under cabinet lighting. Excellent service easy to order fast delivery. Highly recommend
Helpful Report
Posted 6 years ago
Lighting Direct is rated 4.7 based on 17,034 reviews