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Lighting Direct Reviews

4.7 Rating 17,063 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,063 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

“Good website and great service”
Helpful Report
Posted 10 years ago
“Excellent choice and price for product. However was not delivered next working day despite ordering before 4pm.”
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Posted 10 years ago
“Very swift service - updated all the time on product arrival”
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Posted 10 years ago
“Easy website to use. Good description of products and speedy delivery”
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Posted 10 years ago
“prompt delivery.”
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Posted 10 years ago
“The ordering and delivery was very quick, however the product has a faulty finish on it, and when trying to contact Lighting direct on email they havent got back to me in 3 days. I also tried to call them, there was only an answering machine and i left a message and still no response in nearly 24hours. I want to arrange to have the lights returned. I was upset with the quality and now very disapointed with the service.”
Helpful Report
Posted 10 years ago
“Efficient”
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Posted 10 years ago
“Rang the company regarding a transformer I was looking for. Confirm it was the one I was after so I order the part as it was way cheaper than other companies. Quick service and quick delivery. Got it within 3 days and that's not bad given I ordered it on a Friday afternoon. Only negative I can think of is that the delivery cost nearly as much as the product. The transformer was only small and light and was no way what they were asking for delivery charges.”
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Posted 10 years ago
“Excellent service, lightning fast delivery”
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Posted 10 years ago
“Excellent company with great service every time that I have used them”
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Posted 10 years ago
“Quick, efficient and reliable.”
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Posted 10 years ago
“Ordering was fine it's just the delivery by FedEx which was the problem”
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Posted 10 years ago
“Excellent products and a swift, efficient delivery”
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Posted 10 years ago
“Very good service and delivery”
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Posted 10 years ago
“the fitter arrived in the dot of 1pm although I had asked for it to be nearer 3pm. he was most efficient.”
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Posted 10 years ago
“Goods delivered quickly and well packed.”
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Posted 10 years ago
“I will never shop with lighting direct again. Having messed up my order in a catalogue of errors,they have repeatedly promised to phone me back and never do.women on the phone was unbelievably rude to me, I doubt this company will ever get their act together and refund me.They are even incapable of collecting the duplicate order from a studio that has 24/7 concierge service. An appaling, stressful experience shopping with this company, one I will never repeat.”
Helpful Report
Posted 10 years ago
“Very good service would use again”
Helpful Report
Posted 10 years ago
“Easy to order and quick delivery”
Helpful Report
Posted 10 years ago
“Fast service”
Helpful Report
Posted 10 years ago
Lighting Direct is rated 4.7 based on 17,063 reviews