Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,776 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

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“Better than expected. Delivery onetime.”

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Posted 1 year ago

“Cheap and plastic looking outdoor light that doesn't look strong enough to put up let alone hold the glass sent with it, was cheap so to be expected. Tried to return and the cost is almost the same to post back, shocking price really so won't bother.”

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Posted 1 year ago

“Product as described,excellent delivery Would certainly use again.”

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Posted 1 year ago

“Website is well presented and the selection of products is vast. Delivery was delayed, which was well communicated, but it might make me consider shopping elsewhere in the future. Product arrived as described and advertised online.”

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Posted 1 year ago

“Very quick delivery , very pleased with light , easy to assemble and fit, quality light , only downside for me was that you are not able to fasten the cup so it stays in contact with ceiling - hence 4 stars”

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Posted 1 year ago

“Excellent service! Lamps arrived quickly and well-packaged. The lamps themselves were easy to put together and give a really lovely light - I bought two for bedside, and just love the touch on/off (am hoping my cat won't develop the skills to use them!).”

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Posted 1 year ago

“As soon as I made my order I realised that I had not put my work address as delivery address so emailed the hem straight after to change delivery address, no confirmation and still sent to my home address not my work address as asked, then when APC delivery was due I chose a safe place to Leave my parcel and they couldn’t even follow simple instructions!! No having trouble getting it re delivered”

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Posted 1 year ago

“Ordered online arrived well packaged and on said date”

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Posted 1 year ago

“The lights were sent really quickly and are exactly as described. They haven't been fitted yet so don't know what they look like lit up but so far really happy with them.”

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Posted 1 year ago

“Extremely good service. Highly recommended.”

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Posted 1 year ago

“Beautiful light, half price, delivered quickly - and now looking lovely on the shelf.”

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Posted 1 year ago

“Very prompt response and delivery. We haven't set the light up yet,but we're pleased with the product.”

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Posted 1 year ago

“Ordered on line and arrived in good time. Not tried lights yet but so far so good”

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Posted 1 year ago

“Quick delivery. Really pleased with the lights. Look great painted to match with the wall colour.”

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Posted 1 year ago

“Ordered nearly 2 weeks ago and still hasn’t even been dispatched. When I emailed to ask what was going on they replied saying they are planning on dispatching the items 7 days later. What sort of nonsense is that, not dispatching an order for close to 3 weeks. Website and range of lights is good, so I think they deserve 2 stars but I also think I’m being generous at that.”

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Posted 1 year ago

“Good delivery bur still waiting for bulbs”

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Posted 1 year ago

“Product arrive as expected and lights are very nice.”

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Posted 1 year ago

“Very pleased with my new 2ft LED batten light. Arrived the next day, it was easily fitted, and it worked well. Reasonable price too.”

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Posted 1 year ago

“Great service on product and delivery thanks”

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Posted 1 year ago

“Prompt service and delivery. The product was already known to me, it was to replace a lamp I knocked over and smashed. I would definitely deal with them again.”

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Posted 1 year ago

Lighting Direct is rated 4.7 based on 16,776 reviews