Login
Start Free Trial Are you a business? Click Here

Lighting Direct Reviews

4.7 Rating 17,058 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,058 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

“Really good quality, and excellent delivery service alround first class service.”
Helpful Report
Posted 10 years ago
“Light is as described and was delivered very promptly. Not the cheapest on the market but seems well made and works well”
Helpful Report
Posted 10 years ago
“Wall light as described, quick delivery, no problems.”
Helpful Report
Posted 10 years ago
“Good service. Exactly what I ordered”
Helpful Report
Posted 10 years ago
“GREAT SERVICE,GOOD DELIVERY”
Helpful Report
Posted 10 years ago
“5 star service all the way , placed order one day , delivered the next , hassle free”
Helpful Report
Posted 10 years ago
“Excellent customer service. My product was damaged but replaced the next day. Staff were very good.”
Helpful Report
Posted 10 years ago
“I haven't received my light yet! The electrician has been and gone and I still have bare wires hanging from the ceiling. I would think with the competition out there that a light could be delivered in a week.”
Helpful Report
Posted 10 years ago
I can understand your frustration and disappointment.  Your lighting was dispatched on the 13th October for next day delivery however it would appear that FedEx had difficulty locating your property and when no contact was made after several days, have routed it back to us. As soon as we receive it we will re-dispatch ensuring the driver gets more specific directions.  Had we been made aware your purchase was not delivered on the 14th as expected our Customer Care team could have intervened with FedEx to ensure this matter was resolved quickly and efficiently.  I will contact you directly today with regard to getting your lighting to you just as soon as possible. Kind Regards,
Posted 6 years ago
“Super quick”
Helpful Report
Posted 10 years ago
“Really pleased with the lamp but the bulb was badly packed and damaged, but there is a replacement on the way. Other than that would have given 5 stars”
Helpful Report
Posted 10 years ago
“Prompt delivery, well within the time stated in the terms”
Helpful Report
Posted 10 years ago
“Express service, great value item”
Helpful Report
Posted 10 years ago
“Plenty of contact between purchase and delivery.”
Helpful Report
Posted 10 years ago
“Product as described sent very quickly kept informed”
Helpful Report
Posted 10 years ago
“Items as displayed on the website. Although 2 of the bulbs were damaged in transit, the Customer Service Department responded quickly to my email and the 2 replacement bulbs were sent to me without delay. All in all, a very good experience.”
Helpful Report
Posted 10 years ago
“item arrived next day as promised excellent service”
Helpful Report
Posted 10 years ago
“Order was well handled and arrived well packed and on time”
Helpful Report
Posted 10 years ago
“Ordering was easy delivery was on time the lights luck great”
Helpful Report
Posted 10 years ago
“Prompt delivery and good quality items”
Helpful Report
Posted 10 years ago
“Efficient service. Very smart product at a reasonable price. Thoroughly recommend.”
Helpful Report
Posted 10 years ago
Lighting Direct is rated 4.7 based on 17,058 reviews