LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,878 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,878 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent reassuring service”

Helpful Report

Posted 2 years ago

“Very pleased with the service we received, very helpful young man on the phone who explained everything to me. The alarm came the very next day, and the set up was very explanatory in the brochure. Very good communication.”

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Posted 2 years ago

“Very quick service, product arrived, set up and works really well.”

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Posted 2 years ago

“Very quick response to our problem with lifeline. Many thanks”

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Posted 2 years ago

“easy to fit up the system to landline. tested alarm out.quick response. satisfied will help mum feel safe when home alone”

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Posted 2 years ago

“All went ok not tested yet but will do tuesday, the key box is very hard to open”

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Posted 2 years ago

“Prompt and friendly answering of all my calls which is very comforting and the equipment was sent out immediately as promised. Very helpful lady answered the first pendant call to ensure everything was working correctly.”

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Posted 2 years ago

Dear Margaret, I'd like to thank you for taking the time to leave your feedback today. I am glad to hear that you have had such a positive experience with your Lifeconnect24 Personal Alarm Service. We certainly aim to provide peace of mind for our users and I am happy to hear that this has been achieved for you. I will be sure to share your comments with the relevant departments. I hope you enjoy the rest of your day. Kind Regards, Ash

Posted 2 years ago

“Be aware that if you do not return the pendant after the person has died,you will be pestered by telephone and mail ,demanding a£49 missing equipment fee. It happened to me when my mom died and the pendant went missing in the hospital.”

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Posted 2 years ago

“Fast service ...polite and efficient x”

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Posted 2 years ago

“This is an incredible service that brings peace of mind to everyone involved. My Mum has taken to wearing her new watch and is wearing it wherever she goes. She says it’s light and comfortable. We installed the fall detection system with instructions that were clear and relatively simple. We also purchased a lock-safe from Lifeconnect24. The lock-safe is middle of their range and is very well made. It has given us even more peace of mind. The staff on the response team could not have been more patient with us when we tested the system. They were magnificent. I feel so confident in the processes that would be initiated if my Mum needed help or fell over. The only little issue I have is the absence of a volume switch on the main unit so that the voices of the response team can be made louder. My Mum has hearing difficulties. I would recommend this company to anyone with a relative needing this type of support.”

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Posted 2 years ago

“Very helpful, quick delivery and good after sale service”

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Posted 2 years ago

“I called twice and both operators were friendly and helpful. Ordered the Lifeline on Saturday morning and it arrived the very next day. Most impressive. Set up was simple and the alarm tests went smoothly. We had it up and running in no time providing peace of mind for me and my mum.”

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Posted 2 years ago

“Process very straightforward and very helpful”

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Posted 2 years ago

“Everything was done quickly and we received the alarm very soon after ordering. The whole thing was very easy to set up. Worth it to give peace of mind to my elderly father in law and us in case he falls.”

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Posted 2 years ago

Good Morning, Thank you for taking the time to get in touch and leave your feedback today. I am glad to hear that you have had such a positive experience with your Lifeconnect24 Personal Alarm Service. We certainly aim to provide peace of mind for our users and I am happy to hear that this has been achieved for you. I will be sure to share your comments with the relevant departments. I hope you enjoy the rest of your day. Kind Regards, Ash

Posted 2 years ago

“excellent service right from the first telephone enquiry. From first call to complete set up was 5 days. Customer service excellent, I am extremely pleased with this emergency lifeline.”

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Posted 2 years ago

“Absolutely wonderful service provided by this company... Always there if I need them. Thank you for everything 😊”

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Posted 2 years ago

“Excellent service, fast delivery & very nice people to speak to.”

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Posted 2 years ago

“An assured professional service. A very helpful and instructive experience.”

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Posted 2 years ago

Dear Edna, Thank you for taking the time to get in touch with us today. I am happy to hear that you have had a positive first experience with your Lifeconnect24 Personal Alarm Service. I'll be sure to share your comments with our Staff who will appreciate hearing the kind words. Kind Regards, Cordelia

Posted 2 years ago

“You said you would send the new unit the next day, and it arrived the next day.”

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Posted 2 years ago

“Easy to use and to get connected, gives that confidence which is so important to anyone with a disablement”

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Posted 2 years ago

LifeConnect24 is rated 4.7 based on 7,878 reviews