Hello Joan,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and it is providing you with peace of mind.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“Just received a renewal for mums alarm, @£215.85 !! I called & challenged this and was told the fee had been frozen previously and this is now the correct amount. Although, they then immediately offered to reduce this years fee by nearly £100. Why does it take a phone call to receive the lower amount?
Vulnerable people would have just paid this without question. Be careful everyone, and look out and look after older and more vulnerable people.
This company appears to be ripping people off.”
Hello Burn,
Thank you for your review and for taking the time to leave your feedback on the Service.
I am sorry to hear that you were unhappy with the renewal as it proceeded on your account. I am glad that the issue has been resolved and that you were made aware of the renewal price before paying so that any adjustments could be made.
Please rest assured that a log of your feedback will be shared with the relevant department for further review.
Best wishes,
Ash
Hello Karen,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“When asked for a delivery address I gave mine and waited no unit then I received tracking information it had been sent to mums lucky she didn’t bin it”
Hello Gifela,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Susan,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is helping you feel safer at home.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Kevin,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“The lifeline gives our family peach of mind to know that help is at the push of a button. The lifeline has been used twice for an emergency and each time the response has been very quick and family members contacted by lifeline 24, which has allowed family members to attend and provide support.”
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and hope you are recovering well.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“James was my point of contact regarding sales, he was very informative about the products available.
On ordering he was good but did ssend me the Lanyard when I specifically requested the wrist band so although a prompt delivery at the time and date advised, I had to wait for a second delivery for the lanyard.
The technical team were also very good on helping me install the detector equipment.
So far, thankfully not having to use the alarm.
The service that I received was very professional and I would recommend the company and the service they provide.”
Thank you for taking the time to leave a review.
We are pleased to hear that James was able to assist you and will be sure to pass on your comments. Our apologies that you initially received the wrong attachment, but are happy to hear that this problem was quickly corrected.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“I'm writing this on behalf of my Dad. I was familiar with Life Connect24 having had it for my mum. It was easy to set up. I was able to discuss the options and chose one with the Falls option. It was delivered to my house the next day. It was well packaged and easy to set up. I was able to add myself as an emergency contact at the time and then other family members later by calling up. Despite his objections before I got it, my Dad is happily wearing the pendent and hasn't mentioned the LifeConnect since. Hopefully he never has to use it but at least his family has peace of mind.”
“Updated me and explained the benefits of upgrading to a new Digital box. All costs explained to my satisfaction. Delivery of the new box came within two days, excellent. Really easy to install and return of old equipment so simple, using the existing packaging, that the new box came in, and pre paid return sticker supplied. I have got to say the lady, Sue, who I spoke to was magnificent, willing to listen & give out sound advice. Very pleasant & professional, Thank You”
“Have looked after me very well. Also so helpful and polite when I have accidentally knocked my wrist watch.Samuel was a big help today to solve this matter”
Thank you for taking the time to leave a review.
We are pleased to hear that you are satisfied with the service, and that Samuel was able to support you. We will be sure to pass on your comments.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Thank you for taking the time to leave a review. We are pleased to hear that you are finding the service useful.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“I am very impressed, I rang for information about the system,decided to go ahead it arrived the following day was easy to set up and working . Staff very helpful on phone.”
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and your order arrived on time.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“Have had to use the fall alarm a number of times in the last few weeks and it is reassuring to know help is at hand. The call operators are always efficient and respond quickly and are pleasant to speak to. This service is a real life saver.”
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing the reassurance you need.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
